??!

Reviews

4.7

75 reviews
5
(68)
4
(1)
3
(1)
2
(1)
1
(4)
  • Product Quality
    4.8 (36)
  • Return Claim MadeYes (1) · No (30)
  • Warranty Claim MadeYes (0) · No (31)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Customer Service
    4.9 (36)
Previous
Next

Reviewer Photos & Videos

Kiki

KikiSydney

  • 2 reviews

Failed to deliver sofa - terrible customer service

published
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Kikki, Thank you for sharing your feedback and your feedback is very valuable to us as a business, please feel free to email us at [email protected] so we can help.
Best Wishes Julianne

These guys rock!!

published

We recently purchased a new dinning table from these guys and the experience was perfect. They provided excellent guidance on picking the right product to fit the style of our home, as an extra bonus they where the only ones who could deliver everything before Christmas. On the day of the delivery I was able to track the driver (who kindly waited while I was stuck in traffic). They had everything in the apartment in 10mins flat. - perfect experience

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Ash, Thank you for sharing and we are so happy you received your items before Christmas and that you had a great experience with our delivery team.
Best Wishes Julianne



Adrian F

Adrian FGladesville

Very happy with our lounge!

published

Great quality lounges, it did not take us long to find one we loved. Value for money and an enjoyable experience. Would recommend to friends and family!

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Adrian,
Thank you for sharing your experience with us and we are so happy that you had a enjoyable experience with Lounge Lovers.
Best Wishes
Julianne

Furniture Shops

Find out how Lounge Lovers NSW, Crows Nest compares to other Furniture Shops

Know better, choose better.

Compare all
Samantha Evans

Samantha EvansManly

  • 3 reviews

Best Company I Have Dealt With Whilst Furnishing Our New House

published

Fantastic service and so helpful - always in contact and very quick to fix any issues, I would thoroughly recommend using LL!!

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Samantha,
Thank you for leaving such a glowing review and we are so happy that you had fantastic service with Lounge Lovers.
Best Wishes
Julianne

Candice

CandiceNeutral Bay

We love our new sofa! Thank you for your exceptional service & delivery

published

We had the sofa assembled by 2 gentlemen, who were very quick, thorough & friendly.
I couldn’t have put it together myself

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Excellent service for amazing and comfortable sofa bed

published
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Divya,
Thank you for sharing your wonderful experience with us. We are so happy to hear that you had a great experience with Lounge Lovers.
Warm Regards
Julianne

Great service, great product

published

Grrat online experience. Straight into the store and had great knowledgeable service. Short delivery time and when the day came, delivery was on time and the guys were also really friendly and super helpful, put the couch together and were on their way...easy peasy.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Bec,
Thank you for sharing your great experience that you had with Lounge Lovers and look forward to seeing you again.
Thank you Julianne

Engrid M

Engrid MSydney

Super quick delivery and great customer service

published

We received the goods very quickly after we purchased them in store. Jenny who took care of us in store was great at following up and making sure we were happy with everything delivery wise. We have just recently unpacked everything into our new place and we are also super happy with the quality of the items and the ease of following the instructions and attaching the legs.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Engrid,
Thank you for sharing your wonderful experience you had with Lounge Lovers and we are so happy to hear.
Many Thanks
Julianne

Anne Bidstrup

Anne BidstrupSydney

  • 9 reviews

Lounge Lovers Rocks!

published

This is my second order from Lounge Lovers and I can't fault their service and delivery, and most importantly, their products. The in store staff (Isabelle at Crows Nest) are so helpful - my order was done in less than 20 minutes. Their delivery guys are awesome; careful of the goods, quick to assemble and very friendly. And for the price, you can't get better quality. Definitely my #1 for soft furnishings!

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Anne, Thank you for your lovely words and we are very happy that you had a great experience with the Crows Nest store and Lounge Lovers.
Warm Regards,
Julianne

Furniture Shops

Find out how Lounge Lovers NSW, Crows Nest compares to other Furniture Shops

Know better, choose better.

Compare all
Jacqui

JacquiSydney

Great lounge!

published

The store was easy to navigate and staff were very helpful. They made choosing the fabric easy and organizing delivery simple. The delivery team were punctual and fast and they assembled the furniture and took the rubbish away too. Great service!

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for the review Jacqui. Glad to see that you had a great experience with our team in the showroom and deliveries.Looking forward to seeing you again.

Daniel - Lounge Lovers

Will

WillSydney

Great item, great price, incredible service

published

Purchased a viga dining table set which was delivered recently. There was a lengthy delay on delivery, but we were informed about this prior to purchase.
We had a few issues with installation, but this was resolved quickly and conveniently by the excellent staff at Loungelovers, who remained in communication throughout the process.
Couldn’t be happier with the finished table.
Thanks again.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for the review Will! We really appreciate feedback like that.Glad that you are liking Viga table.Hope to see you again! Daniel - Lounge Lovers

Excellent All Round!

published

Overall experience 5. Great all round, from sales and showroom staff to delivery guys. Kept informed at all times. Would definitely recommend you guys. Super happy with our purchase. Thanks a lot!

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Kev, Thank you for taking the time to write us a review on your experience. Regards Joanne, Customer Service

Deb

DebSydney

  • 2 reviews

Easy way to buy a lounge

published

In store, very easy and straightforward, great service and delivery in 2 days, would be happy to recommend to anyone buying furniture

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Deb, Thank you for taking the time to write us a review on your experience. Regards Joanne, Customer Service

Very happy

published

Purchased corner sofa from the store The staff helpful with measuring and trying to find right sofa for the space at home. No pressure from sales staff to make a purchase on the spot.Delivery boys punctual polite and they quickly assembled the corner sofa. It looks great is very comfortable and fits well in the room. I can recommend Service from shop and delivery people .

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Anna, Thank you for taking the time to write us a review on your experience. Regards Joanne, Customer Service

Perfect

published

In store after browsing on line it was great we even managed to adjust the order so I could get my couch straight away.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Anna, Thank you for taking the time to write a review for us about your experience. Joanne - Customer service Lounge Lovers

Furniture Shops

Find out how Lounge Lovers NSW, Crows Nest compares to other Furniture Shops

Know better, choose better.

Compare all
Carole

CaroleSouth East Queensland, QLD

  • 2 reviews

Love My New Couch!!

published
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Carole,
Wow we really appreciate the time you have taken to write this review. We hope you enjoy your latest purchase and we look forward to helping you with your next piece. Regards, Joanne - Customer Service

R White

R WhiteSydney

Perfect furniture for my small apartment!

published

Great quality, stylish furniture at a very decent price. I found the staff at the Crows Nest store super lovely to deal with, and it wasn't too difficult to assemble the furniture.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi R White, Thank you for taking the time to post a review for us. I will pass your feedback onto our Crows nest staff they will be very happy. We hope you enjoy your latest purchase. Regards, Joanne - Customer Service

Yusuf Pingar

Yusuf PingarSydney, NSW

  • 2 reviews

It’s a team that takes care of its customers!

published

I first bought a leather couch from the store and everything went great. I then bought a rug and even though there was a bit of confusion on delivery dates, I was compensated by getting the product delivered to my house directly. It’s a very professional and customer focused team.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Yusef, Thank you for taking the time to post a review for us. We can only try to make every customer's experience seamless, when things do not go to plan we try our best to rectify it. Regards, Joanne - Customer Service

Great service & product - I will be back

published

The journey in store was seamless. Excellent and smiley customer service. The products themselves are such high quality. I chose the Harriet 3 seater in green velvet plus the 1 seater. They’ve been delivered this morning exactly on time by 2 friendly and helpful delivery drivers. I will definitely be back (as soon as my husband allows it - haha)

1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Felic

FelicSydney

Excellent

published

I Purchased in store. Great service in store. Reasonable prices. Quality products. Plenty of variety. Really enjoyable process. Easy furniture to put together.

1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Felic, Thank you for taking the time to write us a review. We are very glad our in store sales team have been able to assist with your experience with us. Regards, Joanne - Customer Service

Page 3 of 4
See all Lounge Lovers reviews

Questions & Answers

Sorry, there are no questions about Lounge Lovers NSW, Crows Nest but you can read 9 questions about Lounge Lovers.

Get an answer from our members and Lounge Lovers representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.