Sales staff friendly prior to purchase. However prior to purchase they omitted to verbally provide vital information - that furniture is delivered in flat- packs which may have altered the decision to purchase. No mention of flat packs or that assembly will be required or that boxes would not be removed or that an assembly service was available. After delivery of flat packs Matt Blatt unhelpful - stating company policy. Well all I can say is FLAT PACK THE CEO!

The staff were so helpful!! We bought a table before we moved into our townhouse, which was far too big for the space. Matt Blatt Fortitude Valley were so understanding and let us pick a new table which was swapped over with the large one. We are very grateful!

Impressed with speedy ordering and delivery. Highly disappointed with quality of sofa bed. Took over an hour to fix on arms with poorly aligned holes. Lining in this area disgraceful with clear visibility of nails sticking out everywhere on split frame at joins. The arm holes didn’t even align and some had a brass casing, others, nothing and placement bodged with random screws. Lining at back had staples hanging out and not even banged in properly. Asked for a full refund. Will see what happens. Cannot see this lasting very long. Creaks as sit on it let alone lie on it!

Bought a great eclectic sideboard/shelf. Love it. Bit of a mission to assemble and maybe an option to pay for this could be considered. Planning to buy again. We visited Fortitude Valley store in Brisbane in November 2016.

Joshua at Fortitude Valley is very professional and well-trained. He tried his best to provide me with the best possible service I have ever experienced. His service is absolutely gold compared to bad customer experience at Nick Scalli Fortitude Valley. They should have learnt from Josh how to make customers happy.

I bought this lamp originally from Replica Furniture and had to return it twice as it never worked. So I got a refund and went to Matt Blatt. Service was fantastic, friendly and helpful. Whilst I had to wait 5 days for it to be shipped up from Sydney to Brisbane, it arrived as promised and I received a notification for pick up. The lamp is beautiful, it works and the quality and finish is far more premium than Replica Furniture. I won't look to buy any replica furniture from anyone but Matt Blatt.

Fantastic service from David at the Fortitude Valley Showroom. He helped me with colours and design and I ended up with a style that I didn't intend. The delivery was on time. correct and the the service from the delivery guys were fine. I little disappointed that I can't return any items locally - they need to go back to Sydney. Although David did put on the invoice that I could return the floor rug locally.