Mobile Phone hospital

I had problem with my iPhone and after visiting this store they told me that if they could not fix I would not pay anything but if they could fix it would cost $240.
The day after I got told that they could fix, so I paid the $240.
Two weeks later, after fixed, my phone did not work again.
Got back to the store and I left the phone for future investigation.
A week later I got the phone back, but it just worked for few weeks!
To cut shorter, after three months my warranty with them expire and I left with no phone and $240 less in my pocket.
Af...

Had my phone repaired at World Square on 13 February. The front screen and rear screens were cracked but they fixed the front screen and also gave me a cover for protection of the front screen. The screen repair was $230 and the screen protector was $20.

A couple days later I started to have problems with the screen where I could not see any pictures or icons. The only way it worked was if I plugged it into my car as I could see it on my Apple CarPlay. The phone was still working but the screen was faulty.

I eventually got the phone fixed a...

Took my iPad to Eastgardens to have the charger (which was stuck in the charging port) removed. I then asked to have the cracked screen replaced. I picked up the iPad and returned home. The next day, I noticed it was lifting/peeling off and when I pressed the home button the screen cracked. I returned to the store and was told it was my fault but as 'goodwill', he would replace it with a new one. When I picked it up, he marked my receipt, 'no warranty'.
The next day, the screen started lifting off again...I returned to the store ...I requested...

In taking my Samsung J5 Pro with a broken screen to Macquarie Mobile Phone Hospital and chose them as i they did a quick closing technique for me to order the screen in the next 10 minutes to get the screen "maybe" that day. i later found that other store did the screen $20 cheaper & still use genuine parts. I paid a deposit and the screen didn't arrive until the following day. i rushed back to get the screen fixed but the repairer wasnt there for the 10am appointment to fix. i waited 30 mins. He finally arrived & removed the screen and 25 minu...

Left an iPad there for cracked screen to be replaced. I think Alex rang me saying he has pictures of the components suggesting that it was not an iPad. When I asked for the pictures or for him to write a letter to state what he found he wanted nothing of it. Why tell me then? Now only two or more weeks after picking up the screen they fixed for 130 is falling off.!

Hi all,
Turned up to the Eastgardens store at 5.45 on a Thursday night with a Samsung s6 edge. Was quoted $350 for a front screen, no problem with the cost. Staff were very lazy more interested in talking to each other than repairing the phone as I came back 3 times each hour to see how the repair was going. I received the phone back with the front screen replaced and the undamaged rear glass completely cracked. Apparently that is normal, at no time was I informed that the back screen would look like I've thrown it from a 2 storey house. To ma...

6 month old iPhone stopped working so I went there to ask some questions and get pricing, was told they would send it to apple and get back to me on pricing, waited 2 weeks and heard nothing from them, called them and was told it would cost 180 to fix, when asked what the actual problem with it was they couldn't tell me, no biggie, had the phone for a week and it did the exact same thing, took it back and told them what had happen and at first they couldn't even find that they had ever touched my phone, then when I found my receipt they offered...

Went to Mobile Phone Hospital at Shellhabour Stockland Mall yesterday. Purchased a battery for my son's Samsung Note 4. Within 5 minutes I returned to MPH and hadn't even left the store to ask to return it as my son did not want a non genuine battery . Manager would not refund my money, he was rude and obnoxious, stuck with an way overpriced battery which won't get used, noy happy at all.

I dropped my phone into the Macquarie shop requesting a new battery on Saturday and was advised Tues-Wed it will be available. Come Wed afternoon the store manager tells me they weren't able to find anywhere for a Sony Xperia battery (which was a lie, because), the guy who originally accepted my phone on Sat came up and said he only ordered the part on Tuesday.
Four days passed before they even placed an order for the parts!!!
If not for me calling them four times to follow up, I doubt they would have even noticed.
Needless to say I took my phone back and will be taking it somewhere else.

Very poor quality replacement parts. Avoid. Needed a replacement screen for Sony Xperia Z5 Compact. Initially noticed poor colour, poor brightness, and that the screen didn't fit as well as before. Also had less precise touch response. I didn't bother taking it back at the time because at least it worked. Withing days it was scratched which is something the original screen never did. Withing 3 weeks it was cracked and could no longer be used, despite me never having dropped it. Took it back to the shop and they refused refund, despite providing very poor quality replacement parts. It was also extremely expensively expensive considering the poor quality at $250.

Totally unprofessional, rude and inconsiderate at the cairns shop...wasted my time and energy at 39 weeks pregnant to get my tablet fixed in time for hospital only to be lied to and not even looked at after a week in the shop. will never use them again nor recommend them to anyone...

I recently had my Samsung s4 screen replaced at the world square store. Since then I have had no signal so I took the phone to a different repair shop who advised that the phone was damaged beyond repair due to a bad screen installation. The inside of the phone is bent slightly which is what is causing the signal problems. Never again will I use Mobile phone hospital. Thanks for ruining my phone!

Worst company I have ever dealt with. Dropped my phone in for a repair of an iPhone screen. When I went to pay they told me that I could only pay cash as they had closed off their machines for the day.

10 days later the screen stops working while on Facebook. I went back and asked them to look at it. They told me that the battery was faulty and not working and had shorted the screen and therefore would not warrant their repair. They also said the charging port wasn't working.

I explained that the battery was working as the phone still ra...

This company is horrible, replaced my Iphone 5s screen for $100 2 weeks ago then woke up 3 days ago with a crack that rendered the phone completely useless. Fair enough I probably dropped it one night and didn't realize.
So yesterday I went back to the cairns central location and replaced it again, for $120.
Not even 24 HOURS later, walking back from the lagoon I took my phone out of my bag and there is a crack near the speaker, again the sensor was completely destroyed from this crack so it wouldn't work at all. This time I was extremely ir...

Very bad screen replacement work. The screen was not flush with side panels. They claim to have done numerous screen replacements of the same phone model, but most people don't check the work done or the customer service just gives a lame excuse which people just accept. I pushed for a refund, but they showed my previous screen which was damaged even more.. it was a health hazard to bring that around in my pocket. They didn't use the right careful technique (like in youtube), rather yanked it out.
They are cheaper by a little, BUT would've used a better service knowing this was the result. Hope this helps others make a better choice, than I did.. Next time, I'll use a better service with a guarantee.. heard some do provide warranties.