Nick Scali Furniture QLD, Bundall

I already knew which sofa I wanted to order, and Craig was very helpful in explaining the options available, delivery time and costs, and finalising the paperwork. No high pressure up-selling or add-ons; and I was able to complete the whole process very quickly.

I purchased a lounge, with the set date to be delivered, I then asked if I was able to put back the date if the house I was building would not be finished in time, the sales person said that would be fine they would hold it in the warehouse, I then get a text from the company to say the lounge will be delivered in 7 days and pay the remounting money 48 hours before, which I did then to receive a text message that I was not going to get my lounge for another 5 weeks as they must have sold it? I then asked for my money back which I payed for in cash, they told me that because I had changed my mind I loose 30% of my money which is $1000 what a joke, end result never shop there!

The store is spacious. The range of products and the variety available in color and fabric is very satisfying. The quality is second to none and the comfort has been well thought out. The delivers who also assembled the furniture were professional and friendly.
The assistant at the store " Kasia" really knew her stock and showed lots of patience and very informative.

We had a lovely experience in the Bundall store thanks to the impressive range and excellent customer service. Our CSR was Jess and she provided excellent customer service and was very aware of our requirements. Just went above and beyond emailing us details on the products and suggesting fabric quality that would suit our needs. Thank you so much great customer service we will recommend Nick Scali again for sure!

The store layout was excellent and easy to navigate through, with the help of Jess. We were very impressed with all the choices and colours and very satisfied with our new products. Jess helped us with our selection after seeing photos of our space and was friendly and very helpful. Jess needs to be praised for her work today as she was exceptional.

The store is presented beautifully and functionally making it easy for us to navigate the beautiful choices you have on display. This coupled with the exceptional service provided by Jess made our decision that much easier. Thank you

The best location on the Gold Coast with easy access to a fabulous array of well priced furniture
Great service from Kasia a very knowledgeable representative and a great asset to Nick Scali

We went to the Bundall store to look for a new family lounge and were blown away by the service. We ended up finding our perfect lounge with the help of Anthony who was so patient and knowledgable of all the products! Anthony drew up pictures with measurement on them for us to take home so that we could come up with the best configuration and we went in again to purchase the lounge and once again Anthony made it effortless and I have pleasure knowing that our lounge will be perfect!!

Very easy to navigate store at Bundall. Very friendly staff who made the process so easy. Look forward to receiving my new lounge. Staff were very cooperative. I felt i had plenty of time and details were explained fully.

Kasia was amazing with helping us choose a lounge. Our brief was met way beyond what we expected. Kasia was patient, factual and very kind. We left the store feeling 100% confident we had found our lounge.

Maybe more products for small apartments; excellent quality; May was very helpful and patient; suggest temporary furniture whilst waiting 10wks would've been very useful

Kayne the technician was very friendly, extremely obliging and went about his work in a very professional manner. We were very happy with the outcome of his work and is one tradesman we would definitely recommend.
We purchased our 3 seater recliner couch, nearly two years ago and have found that the seating Cushions had sagged more than we thought should have, as there is only two of us that are main users of the couch. Upon contacting Nick Scali service, they were very obliging and quick in sending a technician to fix it.

We purchased a lounge suite in store. There were a few technical difficulties but Nick Scali have been great with organising the repair. Our last technician Kayne was great to deal with and super efficient!

Kayne repaired our leather lounge and was very professional. He did a great job repairing and has a nice manner

I purchased my lounge in store at Bundall QLD
The purchasing process was very easy and the sofa was delivery earlier than expected

Purchased 2 lounges, was only purchasing one originally! Justin obviously has done his job well. He was not pushy and respected our privacy when discussing our purchase. I suggest that nick scali allow staff to wear tidy casual clothes on the weekend to boost morale for the staff. It helps get through the weekend at work! All staff were lovely and showed great team work, ensuring customers are looked after. Thank you

Paula was extremely professional, easy to talk to and has a lovely personality We felt very welcome and would recommend Paula to anyone.

Kayne Smith GOLD COAST - was terrific, repaired our lounge - very punctual and professional
he was quick and efficient
job completed!! Not an issue my lounge is back to new, thankyou Kayne.