Take your car to Cessnock Nissan for a services not only will you be overcharged they tell you it will be finished at 11am but they don't ring you to come and pick it up till 4.15pm that's how far they are behind time

Bought our car at Nissan/Salter’s Springwood.
They were excellent when they were selling is the car but when I had an issue. No one wants to be accountable in finding a solution to my car’s problem.
They have asked me to call multiple people to sort out my car issue and never has been helpful! My driver’s
Seat was unstable since I bought it and they are asking me for $1500 to pay dor it.
Staff are rude and unprofessional, if you tell them that you are not happy and blame other people. They would tell you that they’ll ring you but NEVER. it will always be me calling them asking for updates.
Never again!!
Don’t be fooled by their smiling faces when they are selling you cars.

Nissan Atherton Chano four wheel drive- poor quality service and very unprofessional customer service. Don’t have enough technicians who knows things very well.
Very unhappy with their service. I don’t recommend to any one.

The left hand doesn't know what the right hand is doing.
We bought a Nissan X-Trail in December 2018, and we had to drive the sale, ask for the extras, ask when the delivery was, ask about finance, everything... Nothing was offered, if we didn't really want that car, we would've gone elsewhere.
Then they stuffed up our 1000km service, have not returned atleast 10 calls and everyone we speak to blames someone else for the problem without fixing it.
We honestly regret buying our car there, and would return it in a heartbeat if we could!

So went to buy this car at unley Nissan its $8600 so [name removed] finance manager said how's $40 a week over five years sound i said great.
Only to find out that we only paying interest only and at five years we have to pay $8600 watch people they lie don't buy from them

Melville Nissan. Asked them to replace tyres, stone guard and service. Never called me. I called asked if it was all done. They said yes so I went to pick it up. Went there and they hadn’t done any of it. Said they ran out of time. But didn’t tell me this on phone. No apology. Just answers from the staff. Man on phone was wearing while I was on hold. Will not be returning.

Nissan Australia directed me to the Nissan Dealer Belconnen ACT to get the 4 digit radio code. I rang 11 times and left my number, unfortunately the staff didnot respond and I went there just to say how can I get radio code. The dealer is unable to get the radio code yet. The Nissan Australia staff rudely said not to approach them to get radio code. I wouldn't recommend anyone to buy Nissan cars as customer service is terrible.

Tried to get my airbag repaired in the recall through Nissan I called them up they told me my airbags were safe yet I had got a letter saying they needed to be replaced. They refused to replace them yet again I got another letter from Nissan for an urgent replacement saying my airbags could kill or seriously injure someone after Nissan refusing to replace my airbags when I first contacted them after my first letter. Disgusting to deal with when lives are put at risk.

Bought a 2018 Qashqai at Lander Nissan Blacktown. Told of their promotion and the low interest rate 3.9% for 5 years as i did not want 0% for 3 years and a balloon payment at the end. Vitalii was really thorough explaining and was not a pushy sales person. He was upfront about the prices and their promotions.
I recommend Vitalii as a professional at Lander Nissan Blacktown for his knowledge about the cars and knowing about all the options for the interest rates.

We bought new car and was not given good deal with other dealers it was cheaper and plus bonuses and didn't even get full tank of fuel we didn't know it was our first time and they ripped us off

My car was bought in 2013. I Had the same issue when the meter reading was at 77800KM. I called Nissan Australia after reading the reviews on Product review website. I took my vehicle to Dandenong Nissan two weeks ago as I was told to do (Which is the closest to my home)I just had a call from Nissan asking me to pick my vehicle up. Yes, they have fixed it for free replacing with a brand new gear box. I am on my way to Dandenong Nissan.

Please CALL Nissan Australia FIRST. They are aware of this issue & are waiting for your call.
Please please Do NOT pay anyone else, get your car fixed for free. It's a manufacturing error.

My drivers seat split at 50,000km, from a picture Nissan Australia refused the warranty claim. How can they possibly tell from a picture what caused the split.
With nissan it seems to be the customers job to prove faulty parts and workmanship. Not their responsibility to prove its not. fit for purpose what a joke for a top of the range car.
I am the idiot for buying a nissan, in life what other company would you deal with with such a low star rating as Nissan on their customer reviews. This will be my last Nissan.