My drivers seat split at 50,000km, from a picture Nissan Australia refused the warranty claim. How can they possibly tell from a picture what caused the split.
With nissan it seems to be the customers job to prove faulty parts and workmanship. Not their responsibility to prove its not. fit for purpose what a joke for a top of the range car.
I am the idiot for buying a nissan, in life what other company would you deal with with such a low star rating as Nissan on their customer reviews. This will be my last Nissan.

Attitude towards their customer is very poor. I wouldn't buy any Nissan car after finding out their attitude towards Australian customers. Spoke and emailed few times but they have got no care attitude. I have heard bad things aboit them but now i have and currently experiencing it. I wouldn't recommend any nissan cars. Tag xtrail, pathfinder, navar and all other models

I'm not going into all the detail but in summary we purchase two new Nissan's in 2013 and had nothing but drama's. My wife's car (Nissan Pulsar) had blown a CVT Transmission, Paint missing all over the roof and bonnet (Car has been garaged all its life) and my Dualis has blown 3 CVT Transmissions! These cars are absolute junk and forget Nissan Reliability. The fact that in the US they come with a 10 year transmission warranty and they don't honour that here in AUS. Never ever in my lifetime will I purchase a Nissan nor recommend to anyone! Steer Clear people and go for something else!

Every time I have had my Nissan serviced here under their "fixed price" service they always try to talk me into having extra work done. I feel this is a con and they will sting you for extra work. I will not be returning and instead using local mechanics who will usually give fixed quotes and not just call you and put you on the spot.

I noticed an excessive engine sound and rattling noises in the cabin. Took to Lander service at Prospect highway thrice. They couldn't fix it and finally said everything is as per Nissan Standard. Contacted Nissan customer care, they do not have complaints department here. They backed the dealer's view and advised to contact External grievance redressal forums. They simply abandoned the issue. #StayawayfromNissaninAustralia

A car dealership that wasn't too pushy and gave us space to consider all options. Once we decided they worked with us for quick delivery and finance. Sales guy was decent and obliging, would recommend highly if in area.

Bought brand new Nissn Navara D40 Spanish built at the end of 2012 from Nissan Keema Mt Gravatt. Always been look after, no towing or abusive drive servicing on time. Timing chain failed after 57000 Km and damage the engine. The engine needs to replaced. Keema Nissan inspects the car and believes the engine failed but not take any responsibility for it. Be aware of Nissan car a lot of information on Australia Car review and youtube about Nissan quality and cheap material using in Nissan cars.

I called to check if my car is ready, the service lady staff expect me to remember the staff name that handled my car, but non of them were wearing any name tag. She eventually told me 'I don't know what you are talking about!' I was so shocked because I never experienced this bad customer service when dealing with expensive item like a car. It just put me off Nissan completely.

I serviced my vehicle at Nissan Castle Hill. My vehicle didn't appear to be any better than prior to service. Still sluggish, Staff were extremely unfriendly.

Don’t trust Nissan Melville service centre; they lie and do not have any customer service skills, do not answer or return phone calls. Nissan very bad service and customer care very very bad. Be warned service person [name removed] and management team are very under skilled use other service centres

Nissan's paint is poor and won't get covered look what happened to car. Original paint 5 years old and it's started flaking off tried contact Nissan they said I wasn't been careful enough and for 5 years old it's normal. Even people from body shop said its crap as they have done a lot of car like this by warranty repairs from other car brand.

Paint peeling, no response . Ignore matter . Not good brand . I email Nissan coustmer care, no reply

Have called over 10 times been hung up on 5 times the rest of the times they say they’ll call me back and never do.

We bought a demo car from Macarthur Nissan at a new car price after discussions where we both got a good deal.
We paid new car price and were told we would get 12 months registration. We then received the green slip insurance paperwork showing that the car ran out of rego 4 months later and were basically told they couldn't find anything in the paperwork so they couldn't do anything about it. Shows bad service and they don't honour what is said. Don't trust any sales person in Nissan. Especially Oliver and sales manager Steven.

Had a great service from Suttons Chullora for my new car Nissan Pathfinder especially from staff named Steve, I would give him 10/10 for his service and also to Tim from finance who was very detailed in his service.

Sincerely
Franklin

I purchased this car back on 2014. Had issues with the front wheel since purchasing. I visited dealer more than 10 times but never received the proper service. They couldn't fix my problem. I finally lodged a case with Nissan and the dealer fixed it. I had to spend most of my day offs in the dealer. I also experienced worst finance deal. Totally ripped a young customer with more than 15% on Nissan finance who was buying his first car and had a sound credit history. They only want to make money from customers. Their capped price servicing is also a rip off. It's always more than what they say. Keeps asking u to change this and that eventhough it's not required. I will never recommend Nissan to anyone I know.