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Scrufty
- 4 reviews
- QLD, Maroochydore
- Verified customer
Awesome customer service
Outstanding customer service with a beautiful range of homewares and furniture. Great prices for quality furniture, easy to arrange delivery, delivery guy was really great. No issues from beginning to end.
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Review collected in partnership with OZ Design Furniture
Vicki South East Queensland, QLD
- QLD, Maroochydore
- Verified customer
Very pleased with my coffee table and bedroom chair. They look great.
I was very pleased to say the staff at Maroochydore where very good once we had fix a miss understanding up. They allowed me to purchased 2 other items that I required instead of going through a 3mths wait for the other item. We are very happy with the quality of the products.
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- QLD, Maroochydore
- Verified customer
Perfect extra bed
Easy to navigate the store and wonderful advice. The sofa bed was the best I found after visiting other stores. Easy to use and amazing collection of fabrics to chose from.
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PaulineSouth East Queensland, QLD
Tones in perfectly
Furniture was perfectly displayed & the added bonus was that it was all in stock. Quality appears quite strong. The delivery drivers placed the furniture exactly where it was required to go
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- QLD, Maroochydore
- Verified customer
Excellent service
Store set up was just divine. Plenty of products to choose from which were all good quality. We did not have to assemble our furniture which is now in our storage shed waiting to move into our new home.
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- QLD, Maroochydore
- Verified customer
Friendly helpful service.
The store is well laid out and attractive. I found just what I wanted without difficulty and am very happy with my purchase and it looks very good in my apartment.
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Jemma L.South East Queensland, QLD
- 2 reviews
- QLD, Maroochydore
- Verified customer
Great savings
Bought two highly discounted cushions. Great value. Will make a great addition and feature in our new home.
Loads of beautiful home decor that caught our eye and we will definitely return.
Great customer service too.
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- QLD, Maroochydore
- Verified customer
Love our purchase
The store is well set out and easy to navigate.The assistants who served us were very helpful but we found one older lady we encountered a bit daunting when we had to alter our delivery date. Everything worked out in the end and we love our sofas. They fit in perfectly in our new home and are very comfortable. We would certainly recommend the product to friends
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Richie South East Queensland, QLD
- QLD, Maroochydore
- Verified customer
Great quality and nice design
The store was easy to navigate. The range of products was good. The quality of products were good and they are easy to assemble. Would definitely recommend the store to anyone looking for good quality furniture.
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Tony P.Wide Bay-Burnett, QLD
- QLD, Maroochydore
- Verified customer
Everything turned out as I wanted it too.
The print I bought was the last one available.It took a while to reach the Store of choice.But everything went very smoothly even though it was Christmas.The whole experience was run very professionally.Will certainly return in the future.
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ClaireBSouth East Queensland, QLD
- QLD, Maroochydore
- Verified customer
Perfect 2.5 Seater Sofa
We have bought many times from the Maroochydore store and found the sofa we purchased as soon as we walked in! The Gordon 2.5 seater is just what we were looking for - perfect size and hugely soft and comfortable - fits our family of 3 on it with room to spare! The staff are always friendly and helpful too.
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KarenWSouth East Queensland, QLD
- 2 reviews
Dissatisfied with customer service aftercare
Ordered a table and chairs in October 2022. Delivered in December and the table was damaged. Contacted Oz Design who said they would order a replacement and we should put tape across the damaged area so no one would get splinters. Replacement table delivered in February was damaged. The damage is considerably worse than the previous table and looks like it’s used or was an ex display model. They is, however, damage to the extension that is consistent with the damage on the previous table. Contacted Oz Design and asked them for a refund. Lost complete faith in the product and the company. Owner REFUSES TO REFUND and keeps insisting on ordering a third table. Have no option but to now take legal action to recover the cost of the table.
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- QLD, Maroochydore
- Verified customer
Sales Staff were Excellent
The Sales Assistant was very patient and extremely helpful. She helped us chose a large buffet cabinet off the floor and we are having a dining table made which matches our buffet and will fit in with our design. I also purchased a beautiful print for our wall. The buffet was delivered but there was a piece of wood chipped off the corner at the back. It was laying on the floor. I informed the shop that day but said I was happy to glue it back as it must have come off when the delivery men delivered it (maybe it scuffed the skirting board) o...Read more
r maybe it happened in transit. Anyway, I was unable to glue it back successfully so a few days later I went back to the store. I was then accused by the delivery men that I had done it myself! not sure why I would want to sabotage a beautiful cabinet that I had just paid a lot of money for!! I was totally embarrassed in the store in front of the other staff. The store owner gave me some glue and masking tape for me to have another go at fixing it myself!!!! I too am a local business owner and I am not sure if it happened to us we would get our customers to fix their own furniture. What can I say.Similar opinion? Write a review on ieatwords.com.au!
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Louise H.South East Queensland, QLD
- QLD, Maroochydore
- Verified customer
dining chairs are so comfortable & suit our table
as soon as we walked in, we knew this was a store worth looking at; the products available were so well displayed, the presentation was perfect, and the staff so helpful & patient. thank you Nadia & Maggie
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Katek
- 2 reviews
- QLD, Maroochydore
- Verified customer
Very happy with the service, extremely helpful with details about product and fast delivery options.
Thank you to Erica at the Maroochydore store. Very helpful in every way possible - knew her product knowledge well and catered to exactly what I needed for my home. Will definitely be returning to buy additional products.
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Find out how OZ Design Furniture QLD, Maroochydore compares to other Furniture Shops
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- QLD, Maroochydore
- Verified customer
Customer service is A+
Great range to choose from. We just went in quickly (as it was next door to the store I was going to). We've needed new dining chairs for forever... Found some very comfy, on sale, chairs and ordered those for pick up. We got a call that there was a mix up and they didn't have enough chairs of the ones we selected. But they offered a solution to the problem and we ended up with something even better! Customer service was wonderful, fun ladies that made the shopping experience a great one. We will be back.
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RondaWoombye
- 2 reviews
- QLD, Maroochydore
- Verified customer
Love my chair!!!
My chair and ottoman make a statement, which is what I wanted. Loved the fact that it is Australian made. The staff were very helpful and attentive and even helped to load the chair into my car. They also allowed me to take the Ottoman to the carpet shop to pick new carpet. Where else but the Sunny Coast do you get that type of service??
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MimiSouth East Queensland, QLD
- QLD, Maroochydore
- Verified customer
My new Wishing bone chairs are perfect!
I have bought quite a few items over the past few years from Kate at the beautifully presented Maroochydore Oz Design store over. The service provided by Kate and her staff regarding product information has been second to none. All of my purchases have proved to be of high quality and have given years of pleasure. My latest purchase of 8 wishing bone chairs also fit into this ‘highly satisfied’ category....drawing admiring comments from friends and family on the quality of the furniture.
Communication regarding delivery of the furniture has always been highly satisfactory, as has been the delivery process. Product care information from Kate has also been invaluable.
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LeelSouth East Queensland, QLD
- QLD, Maroochydore
- Verified customer
Just what I needed. Solid good quality. God service and availability.
I visit the store regularly to see what’s there. Found the perfect table. It was available so purchased and collected it the next day. Easy! Solid timber, good quality, no assembly. Great service.
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- QLD, Maroochydore
- Verified customer
Variety of goods to choose. Friendly, helpful staff.
Everything was set out well in the store so I was able to find the table I wanted easily. The table I bought is lovely. I am pleased with it.
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