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Reviews

4.4

2,268 reviews
5
(1,603)
4
(340)
3
(78)
2
(53)
1
(194)
  • Product Quality
    4.6 (1,554)
  • Return Claim MadeYes (51) · No (1,563)
  • Warranty Claim MadeYes (22) · No (1,597)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Shipping
    4.5 (64)
  • Customer Service
    4.7 (1,293)
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Mary and Steve

Mary and SteveHunter Region, NSW

  • 2 reviews

Love the quality

published

Online shopping was easy and process went smoothly. Range of products are excellent and quality is fantastic. Very satisfied with furniture we have purchased. Thank you Oz Design we love your products.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Happy customer

published

The store was very neat and furniture arranged in very appealing displays giving me great ideas. Large range of quality products on display and the staff very helpful.
We needed to assemble our purchase and this was done without any problems.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong NSW
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Review collected in partnership with OZ Design Furniture

Great piece of furniture

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

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The new lounge fits perfect in our living room.

published

We know that we are always going to get a good product at OZ Design and there is always a great range available. We love our new lounge and so glad we bought it. Putting the legs on was a very simple process. Thanks OZ design.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMacgregor Qld
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Review collected in partnership with OZ Design Furniture

Love the product, but buy online

published

Saw a beautiful bed online and came in store to check it out. Purchased out of FOMO once seen. Was going to buy a few other pieces but service was abrupt. I passed it off as a bad day, but on a follow up call to try and get information on delivery and timings (over a week later) was given such a miserable and sarcastic attitude from the same salesperson that the store is now banished. Thanks Melinda, but the online sales technician got all the commission.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBundall, qld
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Review collected in partnership with OZ Design Furniture

Lisa K

Lisa KSouth East Queensland, QLD

  • 2 reviews

Isolation? No worries in a home furnished by Oz design!

published

The store was beautifully decorated and set out in a manner that one could create a similar style at home. The coffee table I bought is stunning. Unique. Solid timber. I love it! However, white the products were extraordinary and the store was inviting it was the service I received from Di. A beautiful lady who not only knew her product but is a damn fine human who is caring and compassionate to boot!!! I will definitely go to Oz Design first when needing to decorate my home.

Additionally, everything arrived exactly on time. Easy. Nothing to assemble. Just good quality furniture. Thank you Di and the team at Oz Designs Skygate.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate Brisbane
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Review collected in partnership with OZ Design Furniture

Fantastic

published

The online store was very easy to use and the purchase process was seamless and stress free. Outstanding product quality and service from start to finish.
Thank you, we LOVE our new dining table.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Fantastic Product & Store Experience

published

Service in store through to delivery was first class. Couldn't fault any of it.
I already have so many comments on my table and lounge.
A very happy customer.
Thank you Oz Design!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park NSW
See all answers

Review collected in partnership with OZ Design Furniture

Salvo L.

Salvo L.South East Queensland, QLD

No response from my email. Missing items

published

I have sent an email after a purchase I have made and missing items. No one never responded back to my email. I'm not impressed. It's been over 2 weeks that I'm waiting a response. Can someone contact me

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMacGregor QLD
See all answers

Review collected in partnership with OZ Design Furniture

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Just my style

published

Great range of styles. Good quality products, well priced. The store was set out well, easy to move around. The staff were very helpful. Our purchase was delivered when expected.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Store LocationBundall
See all answers

Review collected in partnership with OZ Design Furniture

Love it!

published

I have always loved Oz Design pieces. Have been eying off my tv unit for a long time. Finally decided to purchase on a great sale and the delivery time was amazing!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Good experience overall

published

Store and selection great, service overall good, very happy with purchase. Lack of communication regarding when my order was coming and I had to chase myself for a few days though.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture

JustaPerson

JustaPersonCanberra Central 2601, ACT

  • 15 reviews

Looks nice but functionally disappointing.

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Pierre

PierreShellharbour NSW

  • 17 reviews

For furniture that's a little different.

published

It's a nice piece we bought. Overpriced like everything in the world (except petrol- can you believe that? ) but it suits our place. Delivery cost we're ridiculously expensive ( considering the cost of petrol). Staff were about as excited to see us as i am when visiting my mother in law.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarrawong
See all answers

Review collected in partnership with OZ Design Furniture

Vicki

VickiSouth East Queensland, QLD

Great support to replace damaged cushion cover

published

When my sofa was delivered there was a small mark on one of the cushions. I contacted Customer Care and they arranged a replacement quickly and easily. Thanks so much.

Product Quality

Review collected in partnership with OZ Design Furniture

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Zeenac

ZeenacGreater Melbourne (Inner), VIC

Perfect and beautiful chairs

published

Good quality. Office staff kind. Great satisfaction with the order. Did not have any trouble collecting goods. Awesome team!! Floor staff approachable and kind enough to help to get what I required.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers crossing
See all answers

Review collected in partnership with OZ Design Furniture

KathleenS

KathleenSSouth-Eastern Region, NSW

framed print purchased

published

Online ordering was easy, The canvas I purchased was delivered very quickly with no damage to the packaging or the artwork. Oz has a great choice of art styles to choose from, which I like. This print fills a large blank wall space perfectly and I was impressed with the quality of the canvas and the plastic frame, which looks great against our white walls. Very happy.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

spacious & perfect store for families

published

The store is great, very interesting & quality products, I should say its expensive. we really loved the desk, the small literature on the table was very nice, we are happy that wood is 100 years old & our purchase is helping community to replant trees.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers

Review collected in partnership with OZ Design Furniture

Cranky

CrankySydney, NSW

  • 2 reviews

Best online experience for large furniture purchase I’ve had in a while

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Felicity

FelicitySouth East Queensland, QLD

Good service, reliable delivery, excellent quality sofas

published

Easy to navigate store, helpful staff, happy with range of products and delighted that staff were able to provide accurate information about availability of colours, styles and likely delivery-date which helped with decision-making. Extremely happy with quality and delivery experience. Sofas arrived exactly when we were told they would. Easy to assemble. Sofas look gorgeous!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

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Questions & Answers

teresa k.

teresa k.asked

VIC, Hoppers Crossing

can please tell me how long is your warranty on leather chairs and leather couch. thankyou

No answers
D T.

D T.asked

OZ Design Furniture

With mall 3draws table

No answers
anita

anitaasked

OZ Design Furniture

Would like to purchase the Byron dining chair in rattan black ? Haven't been able to find a store close to see or sit on the chair. Has anyone purchased this chair ? Quality and comfort ? thanks

No answers

Get an answer from our members and OZ Design Furniture representatives

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