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- VIC, Hoppers Crossing
- Verified customer
Satisfied customer
Really enjoyed my experience Shopping in store and very happy with our new furniture. Meral at Hoppers Crossing store was very professional, helpful, and efficient. Will return for future furniture needs.
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Review collected in partnership with OZ Design Furniture
- VIC, Hoppers Crossing
- Verified customer
Good collection when on sale
Product range was good. Floor layout doesn’t allow interaction with staff at the billing counter. Staff were courteous overall and helped with our queries. Pricing is a bit high - buying here only make sense when the items are on sale.
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Review collected in partnership with OZ Design Furniture
- VIC, Hoppers Crossing
- Verified customer
Very helpful staff
Store is easy to walk around, staff are not directly with you, they let you look in your own time. When asked for assistance staff were knowledgeable and helpful.
They showed us display models and catalogue options, demonstrating a wide knowledge of Oz Design products.
We eventually purchased a large round mirror and were very satisfied. The display mirror was positioned to demonstrate how it would look in our home.
We hung the mirror ourselves using the specific instructions provided.
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Review collected in partnership with OZ Design Furniture
Find out how OZ Design Furniture VIC, Hoppers Crossing compares to other Furniture Shops
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KatelynmGreater Melbourne (Outer), VIC
- VIC, Hoppers Crossing
- Verified customer
Products and staff were great
The staff in store were very friendly, the products I chose were to a very high standard. The only thing that let the whole process down, was the delivery service. I needed delivery after 10am as that’s when I finish work, I was told that the deliveries don’t start until after 10am on Sundays anyway. The delivery driver called me 6 times between 9am-9:30am, asking where I am. I told him I wouldn’t be home until 10am, then he got angry. I expressed my disappointment to the store via email, As I had to leave work early to go open up, and no effor...Read more
t or voucher was made to follow up on a disappointing end to my experience. It’s a shame as I was really happy with the service until then, hopefully in future, the store can partner with better delivery companies to finish off the experience better.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OZ Design Furniture
D Nix
- 3 reviews
Excellent service
The service at this store is second to none. They don’t hover around you but seem to know when you want assistance. This store should be used for new staff when they are being trained in customer service and product knowledge.
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StephenTGreater Melbourne (Outer), VIC
- VIC, Hoppers Crossing
- Verified customer
Very helpful staff
There was a wide range of furniture on display. The OzDesign staff were very helpful and obliging; it was great dealing with them. The furniture we bought met our expectations.
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Review collected in partnership with OZ Design Furniture
CatherinefGreater Melbourne (Inner), VIC
- VIC, Hoppers Crossing
- Verified customer
6th time I have purchased there. It gets better every time
The staff are delightful and are always pleasant to deal with They are very knowledgeable about existing products. They deliver on time at a very reasonable cost.
Meral, the Store Manager is just brilliant. Cannot recommend her highly enough.
And she sets the tone of the whole store
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Review collected in partnership with OZ Design Furniture
- VIC, Hoppers Crossing
- Verified customer
Excellent service and great range of Furniture and Decor
The store is well laid out showcasing different styles of furniture and there's an extensive range to suit most tastes. I purchased pieces from the Lawson range in Blackwood, I was very pleased overall. I noticed a couple of small flaws and called Customer Care, it was sorted out for me within a day, extremely pleased with the service in store and with Customer Service.
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Review collected in partnership with OZ Design Furniture
PaulahGreater Melbourne (Outer), VIC
- VIC, Hoppers Crossing
- Verified customer
Great experience
I'm so happy with my new couch. After looking for ages to find a comfortable couch that gave value for money, I was thrilled when I spotted my spotted my couch across the showroom floor. Good service. Good price. Easy assembly.
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Lmg473Greater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Hoppers Crossing
- Verified customer
Excellent service and quality furniture at Oz Designs
I located the chairs (floor stock) I wanted but it wasn’t available in totality. The lady at Essendon contacted Hoppers Crossing and they held the stock out back.
The Hopper’s Crossing Manager was particularly helpful and showed me each piece which were in boxes out back to demonstrate the quality and they were exactly what I wanted.
The product (dining table and chairs) is very high quality and very easy to put together- I put the table together by myself without a hitch. Chairs were fully assembled and well packed to protect the timber.
The delivery team were also very helpful and respectful. They carried the boxes up a flight of stairs and arrived slightly ahead of the time they said they would come.
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Review collected in partnership with OZ Design Furniture
PaulacGreater Melbourne (Metropolitan), VIC
- VIC, Hoppers Crossing
- Verified customer
Finally found the right dinner table
- Had been looking for a dinner table for several months.
-Found it at OZ furniture
- Right size, right price
- Staff assistance, excellent - good knowledge of product and courteous.
_ Staff arranged delivery, received at the time promised.
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Review collected in partnership with OZ Design Furniture
SharonrGreater Melbourne (Outer), VIC
- 2 reviews
works perfectly and great deal
store was great, service was excellent great deal and very satisfied with my purchase and all the service associated with its delivery and pick up. Will continue to go to the store for future purchases and great service
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Debbie Fisher
- 2 reviews
- VIC, Hoppers Crossing
- Verified customer
Customer service at it's best.
Visited the hoppers store on a Sunday and was very impressed by the service given by the staff member. Returned to purchase all items as my husband made mention that the service and willingness to help was outstanding.
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- VIC, Hoppers Crossing
- Verified customer
Great sevice, and beautiful unique items.
The store is laid out beautifully, and I really liked all the pieces. I was looking for dining chairs, but having an existing dining table, was unsure if they would go well together, so Jess let me buy a floor stock chair and take it home to see. I then returned it and ordered 8 chairs. They were boxed in a way that I could fit all 8 chairs into my SUV. Simple to put together, good quailty. Overall very happy with my purchase snd will definitely return to buy more from Oz Design.
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BronwynGreater Melbourne (Inner), VIC
- VIC, Hoppers Crossing
- Verified customer
Found exactly what we were looking for and great customer service
We were decorating a new apartment and in need of a standout dining table and chairs. We found exactly what we were looking for and even better both the table and chairs were on clearance so we got it for a super price as well. We had excellent help and advice from Meryl and all in all a very successful shopping experience :-)
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mark w.Greater Melbourne (Outer), VIC
- VIC, Hoppers Crossing
- Verified customer
Unique timber furniture
Oz design hoppers Crossing is a fantastic store with professional sales people to help you decide through the many different pieces on offer to help make your home one for people to admire
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Patricia QuinnGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Hoppers Crossing
- Verified customer
Dining Table & Chairs
Easy to navigate. Vert satisfied with the staff member very helpful . Excellent product just what we needed. will go back and buy another item I need. Love the table & chairs
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Nola CGreater Melbourne (Outer), VIC
- VIC, Hoppers Crossing
- Verified customer
Urgent need for a Retro chair!
We had our home up for sale and needed another Retro chair within 24 hours. Contacted several stores and Sharee could not have been more helpful. Went above and beyond.
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- VIC, Hoppers Crossing
- Verified customer
Tasmanian wood round coffee table finishes the lounge off in style
Store well laid out and the limited selection of coffee tables, we found one that was ideally suited to our lounge. The quality of the table is good, sold and well made. Assembly was straight forward.
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- VIC, Hoppers Crossing
- Verified customer
Love it, great accent chair, good quality.
Very easy to navigate the store, staff were very helpful, the item I purchased looks great. I always find oz design to have a great quality and range of items.
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Questions & Answers
teresa k.asked
can please tell me how long is your warranty on leather chairs and leather couch. thankyou
No answers
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