Reviewer Photos & Videos
Ellen McCabeSydney, NSW
- 2 reviews
- Verified customer
Quick delivery... friendly service with a smile when picked up parcel
Faultless service ..the parcel
Arrived on time in good condition and store person was friendly and checked Rhaa as t information on label was correct and mine checked ID information was accurate
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MelanieSydney
- 2 reviews
- Verified customer
Convenience
After receiving an email saying my order had arrived, it was just a quick walk from home to my local pharmacy to pick up my package. So much quicker and more convenient than lining up at the Post Office to get a parcel. Very impressed with Parcelpoint :)
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- Verified customer
Ideal
Good tracking information. Then I received an email to tell me it had arrived and I picked it up the next day. Too easy :-) I highly recommend parcel point, if like me you're not home to sign for your parcel.
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MelbgalMelbourne
- 4 reviews
- Verified customer
So convenient
So convenient to pick up parcel from my local parcel point pick up which is my local newsagent. And parcel is more secure than just being left at front door.
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- Verified customer
Good communication, accurate timeline.
Good updates on package tracking. Tracking showed package arrival before e-mail of its arrival hit my in box. Surprised that the pharmacy where my package was sent was open till 5pm.
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- Verified customer
So convenient and Easy
My package arrived before the due date. So easy and convenient. Details of pick up were simple and easy to follow. I will definitely use again and recommend this service.
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LeanneSouth Australia
- Verified customer
Excellent service
My Package arrived before the estimated delivery date which was great! Super fast turn around, safe and secure, I Would definitely use this service again. Pick up was quick and Staff were lovely at the collection point
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- Verified customer
So easy and at a time that suits me
The parcel arrived promptly, the information about my delivery was relevant. The pick up location was convenient in terms of proximity to home and easy parking. The opening hours suited much better than usual and the service assistant was helpful and efficient.
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AnnaGreater Melbourne (Inner), VIC
- Verified customer
Prompt and efficient service
Was in and out with my parcel in a few minutes. Too easy!
While my parcel has been delayed, I had been kept informed about this. Safer than a home delivery
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Lorraine BGreater Melbourne (Outer), VIC
- Verified customer
Great way to pick up a parcel.
It was very easy to pick up my parcel from parcelpoint. It was packaged well (as always) and came in good condition. Quick and hassle free pick up. Will use parcel point for future orders.
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- Verified customer
Great service
This is a very convenient service. The pharmacist who owns the business is a lovely person. The store hours suit me as they are open late on weeknights. 30 words is ridiculous, what more can I say?
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PeterGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Simple to use, easy to find and pick up.
package still in perfect condition and easy to pick up from the delivery point, arrived in quick time, very impressed and will deffinately reccomend to friends and neighbours as a simple and convenient method of receiving goods.
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- Verified customer
Would select Parcelpoint again an gain
I was the receiver and had no issues with tracking the parcel or collecting the parcel from the staff member who handed me my parcel. Quick and easy pick up - location and collection.
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- Verified customer
Good service
For me it's a very convenient way to receive parcels. The pharmacy I collected my parcel from is open far more hours than the local post office. Would use again
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LynetteSydney, NSW
- Verified customer
Couldn’t believe how easy this service is to use. Fantastic.
Exactly what I ordered - arrived in good condition. I placed my order on Saturday afternoon and I received good tracking information. The goods arrived on the Wednesday and packaged beautifully by the sender.
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- Verified customer
I thought you will send me an email
I have no complain to Parcel point (news agency).
It kept nicely.
I thought I will receive some notice email when package reached to parcelpoint.
Package was kept at parcel point for 6days until I noticed it's taking too long and check the old tracking email.
1 comment
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- Verified customer
Inaccurate pickup date given
I received communication that the package was ready 27/2 and it hadn’t been delivered till 2/3. No update was sent and was very inconvenience for me and the location. Unacceptable.
1 comment
DeeParcelPoint
Hi Monique,
Terribly sorry about the confusion and inconvenience caused. We would like to look into what happened. I will send you a PM shortly. ... Read more
Thank you, -- Dee from Parcelpoint.Similar opinion? Write a review on ieatwords.com.au!
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D AndrewsSydney, NSW
- Verified customer
The best price for books - the best delivery system.
The package arrived on time and in good condition. I was supplied with accurate tracking information. It was most helpful.
I recommend Zookal to my friends and the ParcelPoint pickup is better than Australia Post.
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DeliaSouth East Queensland, QLD
- Verified customer
Friendly service
The guy working on Sunday was very nice and friendly. Package arrived before scheduled delivery date and in good order. Easy parking and access to the pick up location for me was convenient
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- Verified customer
Perfect packaging. Needs improvement on delivery
Tracking the delivery was not quite plesent. The record shows that the package is in transit, but in transit where? Why does it take 3 business days to deliver the package without any details. I order in zookal. And the next day i refreshed the webpage, and it shows that the status is completed. I did not know what it meant. And thought that the package has arrived.
1 comment
DeeParcelPoint
Hi Yvonne,
Thank you for your feedback. Let us look into this for you. I will send you a PM shortly. ... Read more
Apologies for any inconvenience caused. -- Dee from ParcelpointSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with ParcelPoint
Questions & Answers
Lolasked
Hi, I ordered a parcel from Zookal and received a notification from parcel point on 16/12/19 that it had arrived at my collection point. I went in to collect and was told it had not arrived. I went in again today (21/12/19) and was told it was not there. My collection code is: PMBZMTS3. According to parcelpoint it is awaiting collection, yet the place I am supposed to collect it from tells me it is not there. Could someone please advise me on the actual situation? Thank you
2 answers
DeeParcelPoint
Hi Lolita,
We truly apologize for the inconvenience and confusion caused by this.
Can you please advise what location you sent to? Please also confirm if you have not received the parcel.
You may reply here of send us a PM, which ever works for you.
Thank you -- Dee from Parcelpoint
They might have delivered it to another pick up place. Had smiliar experience.
Tranasked
Hi there, I am expecting parcelpoint parcel to be sent to my home address via courier but I will not be home. Will the courier leave in safe place if available or send to local post office? Or is signature required?
1 answer
DeeParcelPoint
Hi Tran, Thank you for contacting us. Can you message us your parcel details so we can further look into it? Thank you. - Dee from Parcelpoint
Sonia L.asked
Hello, could you please let me know how much it would cost to send a box weighing 2.6kgs and it measures 32x30x23. It is to be delivered to Kingaroy from Hoppers Crossing. Vic. Sonia
No answers
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DeeParcelPoint
Hi Lew,
Apologies if you did not receive any notifications. There should be an email notification once your parcel is ready for collection. I'd like to check on this for you and raise it to tech. I will PM you shortly. ... Read more
Thank you -- Dee from Parcelpoint