??!

Reviews

4.4

21 reviews
5
(14)
4
(5)
3
(0)
2
(0)
1
(2)
  • Product Quality
    3.3 (7)
  • Return Claim MadeYes (0) · No (6)
  • Warranty Claim MadeYes (1) · No (5)
  • Product Appearance As advertised (0%) · Not as advertised (100%)
  • Customer Service
    4.3 (7)
Previous
Next
Dave Waples

Dave WaplesMetropolitan Adelaide, SA

  • 2 reviews

Disappointed with the Flip Mattress

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChurchill Regal Sleep Solutions
See all answers

Less than satisfied had nothing but trouble with management don't waste your time and money

published

Had nothing but trouble with management everything that was promised failed to happen we paid for everything straight up when we complained about the delivery and condition of the mattres and requested the return of the purchased item s and a full refund we were given the phone number of consumer affairs by management

Customer Service
Product Quality
1 comment
Regal
Tim S.Regal
Douglas

DouglasSouthern and Hills, SA

So happy i made this choice

published

Nice big store with lots to choose from. Service was friendly and professional, and didnt feel pressured or rushed into a decision. We did not have to assemble bed it was done for us, and the old one taken away. I recommend Regal to my friends, and like their policy of return.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChurchill Road, Kilburn
See all answers
Furniture Shops

Find out how Regal Sleep Solutions SA, Churchill compares to other Furniture Shops

Know better, choose better.

Compare all
Shaik R.

Shaik R.Metropolitan Adelaide, SA

Disappointed!

published

Disappointed with the product & the quality. Less than a year since we bought the mattress, with two replacements already and now the mattress has started to dip (even after picking the firm one), causing body pains to my wife. On the contrary, the customer service at the store was great. Wonderful staff and store managers. I would never recommend the product to anyone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
Regal
Tim S.Regal
Joy W.

Joy W.Adelaide

  • 9 reviews
  • 4 likes

A wonky start but a happy ending!

published
Customer Service
Product Quality
Store LocationChurchill Road Kilburn SA
Tony H.

Tony H.Metropolitan Adelaide, SA

Highest quality without the fluff

published

Great service and top quality mattresses. Best in Australia! Chhean Horn and Rishi Chadha has always been welcoming and takes the time to listen. Greeted with a smile and offered tea/coffee as soon as I step through the door. Amazing experience all round.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
John T

John TMetropolitan Adelaide, SA

Pleased with the mattress.

published

We are happy with the matress, it is very comfortable however our only concern was that there was no written detail about the turning of the mattress in terms of how often.

Return Claim MadeNo
Warranty Claim MadeNo
Dave and Michelle

Dave and MichelleMetropolitan Adelaide, SA

Great experience

published

Rishi the sales person was very knowledgeable and not at all pushy, he demonstrated all the features and recomended certain mattresses to suit our needs. After laying on several different mattresses we ended up choosing the wellness indulgence firm mattress. I highly recommended Regal Sleep solutions if you are suffering a bad back and want great customer service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
Jack

JackMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Too good to be true!

published

We recently bought a Queen Mattress and are very happy with the product and the service. Excellent customer service! Both Rishi and Chhean at Churchill store are friendly and helpful and they listen to what your requirements are before recommending anything. What we liked was that no one from the store is pushy or forces you to buy something. Rishi helped us make an informed decision and we bought a queen mattress. Really helped with my wife's back issue. Also recommended to a friend and even he bought a queen mattress from there. Would recommend this store to everyone anytime!

Shop LocationSA, Churchill
Furniture Shops

Find out how Regal Sleep Solutions SA, Churchill compares to other Furniture Shops

Know better, choose better.

Compare all

Fantastic drivers

published

Although we waited over Christmas for the bed to arrive the service of the drivers was great. They bought the bed up 14 stairs and assembled it for us.

Shop LocationSA, Churchill

Excellent shopping experience Rishi inspires confidence in your product thankyou

published

Rishi knew the product
Was very personable
Enjoyed my shopping experience
Thank you
looking forward to enjoying proper support for my neck and hip which is suffering at present
I appreciated my Physio’s recommendation

Shop LocationSA, Churchill
vico

vicoAU

  • 2 reviews
  • 1 like

Good salesmen, Good mattress

published

I went in with a budget quite low for a mattress but Rishi somehow get me to buy a $2000 queen size mattress. He is a good salesman while is very honest at the same time.

The mattress itself is good, firm and not bouncing like my previous one. Definitely better for your back than the old traditional spring mattress. The memory foam pillow is also great for your neck.

Shop LocationSA, Churchill
Dave B

Dave BAdelaide

The best mattress I have purchased in almost 38 years!

published

After a referral from my physiotherapist, Rishi contacted me and an appointment was made to visit the Churchill store. During my visit, my health issues were discussed (sleep apnoea, weight etc) and all support levels of mattresses were tried. After my selection was made, I went back to the lower level to compare the difference, I was convinced I had made the right choice. Here it is 3 months later and I have not regretted my purchase at all. Thank you Rishi and the Regal Sleep team for a fantastic mattress.

Shop LocationSA, Churchill
Riess

RiessAdelaide

I couldnt fault there customer service

published

Thanks to Chean for helping me choose the right mattress for my bad back today, very easy to get along with and made the process painless

October 6th 2018 Update: a world of difference

i came from a $400 mattress to the byron bay mattress, ive now had this for 2 months and i went from having back pains and struggling to fall asleep to now having no back pain and instantly falling asleep, no regrets in buying this mattress

Customer service was outstanding very helpful easy to get along with, delivery was quick and on time

Shop LocationSA, Churchill
Jacqui

JacquiMetropolitan Adelaide, SA

  • 2 reviews

Great customer service, Best matress ever.

published

The staff at the Churchill Regal store are great. They are very knowledgeable of the products and very helpful. My husband and I look forward to going to bed to sleep now. The mattress has made a big change for the better in our sleep and our bodies feels so much better for it. Thank you for all the great service and product.

Shop LocationSA, Churchill
Furniture Shops

Find out how Regal Sleep Solutions SA, Churchill compares to other Furniture Shops

Know better, choose better.

Compare all

Great service, great mattress

published

Recently got a new mattress from regal sleep solutions on Churchill road, Adelaide. Fantastic service and a great price, the staff were most helpful,professional and provided a quick turn around on the product. Not to mention the mattress is top notch. Highly recommended.

Shop LocationChurchill road, Adelaide

Fantastic bed and fantastic service.

published

Visited Regal Sleep Solutions by chance and was able to source the perfect bed for my parents. Really fantastic service right through to delivery.
Cannot recommend highly enough.

Shop LocationChurchhill Centre

Great for all ages!

published

Recently moved our little one from his converted cot/bed into his big boy bed and got his single bed from regal. The team here are incredible! Customer service is obviously very important to them and they are so very helpful. Rishi and Laura got us a great deal. Can't recommend the store and its staff enough!

Shop LocationChurchill centre

Friendly staff, great deals

published

Really friendly service by Rishi, he got us a great deal and helped us find something that would suit both of us. The 30 day mattress guarantee also makes me feel really secure about buying from here! Thanks guys will come back again.

Shop LocationChurchill

Awesome service

published

Friendly service and helpfull option to choose which mattress. Just went into have a look but end up buy one.

Shop LocationChurchill at south Australia
Page 1 of 2
See all Regal Sleep Solutions reviews

Questions & Answers

Sorry, there are no questions about Regal Sleep Solutions SA, Churchill but you can read 45 questions about Regal Sleep Solutions.

Get an answer from our members and Regal representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.