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great range of mattresses and excellent support given. no pressure
Regal were extremely helpful. They listened to our needs and patiently explained the different products. They have an extensive range of products and in-depth knowledge of all. We never felt pressurised to purchase. The delivery was extremely quick with cheerful and polite delivery men. The whole experience was seamless and would highly recommend Regal to anyone.
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EmmaGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Great service and prices
Amelia and Sam... you guys are rockstars! Thank you for your great customer service. I really appreciate the great deals you were able to get us too.
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Eagerly waiting for delivery.
Haven't had mattress delivered yet but excellent advice and service from Sam at Nunawading fills me with confidence. No pressure, just time and lots of manchester to sweeten the deal. Will certainly recommend.
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Rodney Kwok
- 2 reviews
very professionally and friendly
Really happy with the experience at Regal Sleep Solution - Nunawading!. Sammi is really professional and friendly; provided us with a lot of information and options.
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Excellent product and service
Excellent customer service from Ameilia... would definitely recommend. Ameilia took the time explaining all the products.. ..Great products excellent prices!
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Sunny Werner
- 2 reviews
EXEMPLARY SERVICE
We would like to express our appreciation to Sam and Staff (Claudia, Emily) at Nunawading Branch for their highly commendable Customer Care and Service.Thank you Sam and Claudia for giving us your expert advice which helped us with our choice of Mattress and Bed Ensemble.We were impressed with your Professionalism, your Expert advice and attention to detail. Sam and staff, we found very Pleasant, Friendly, Very Helpful and all these attributes we have mentioned not only exceeded our expectations but as customers, these are values we appreciate ...Read more
the most. So Thank you Sam, Claudia and Emily for your Exemplary Customer Service. Happy not only with your Service but also the with the Quality of goods that we have purchased. We would highly recommend Regal Sleep Solutions at Nunawading Branch anytime.Similar opinion? Write a review on ieatwords.com.au!
KateMelbourne
EXCELLENT SERVICE
Purchased in store, able to try out beds for as long as we liked, Sam was a true professional. Delivered on time old mattress removed, new mattress unpacked and installed rubbish removed. 1st night on new mattress great.
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So Comfortable
Assessed in-store. Allowed to lie on bed as long as needed. Explained mechanics and Ben if it’s if bed.
Easy payment plan. Can’t wait to get it home.
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Highly recommend regal sleep solutions
Highly recommend Regal Sleep Solutions in Nunawading. Super customer service. Can’t wait for our mattress and new bed head to arrive in coming days. Even received a Latte on arrival!
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GailMelbourne
Great service
We purchased in store and found the help in choosing what we needed was fantastic. Delivery was on time and with a smile
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Great quality Australian made beds and 5 star family friendly service
We walked in not really knowing what kind of bed we were looking for and left knowing that we had brought the right bed for us, custom made too! Simon was very helpful in helping us choose a bed and was very understanding with the kids! Very happy and can’t wait for our new bed to arrive. Well worth the travel from Greenvale.
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Best Mattress ever!!!
Wow what can I honestly say!
Having looked for a mattress for almost a year and a half, finding Sam at Regal Nunawading was the best EVER!
What a helpful, knowledgable and friendly person!!! She helped me and my friend understand what it was we were purchasing, showed us the difference between various mattresses, and was VERY patient as we bounced across the many available options to find our perfect one!
The service didn't stop there. Sam fitted us with the right pillows, explaining posture and correct spine alignment, and then looked after us through ever step of purchasing and delivery.
Utter legend, I couldn't recommend Sam at Regal Nunawading more highly!! Thank you!!
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Excellence
Purchases were made in-store.
Excellent fast staff and service. Excellent value for money with ALL our purchases and a delight to deal with. Thank you so much!
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Is it meant to be fun buying a mattress?
We had a bit of fun and a few laughs, buying our new mattress. I reckon Rina is fabulous, Hiep too!!!!!
Rina you're lots of fun to deal with - even if I was grumpy, ha ha... :)
Easy and friendly, can't wait for delivery this week.
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great experience.
great experience at regal. quality product. fantastic service. thanks to sam and rina and the delivery guys. i intend to recommend regal to friends and family.
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Mark Walker
- 2 reviews
Great service
The two young delivery guys ( Jourdan, Callan and their manager Danny ) are great examples of being able to turn an initial customer service disaster into an outstanding outcome.
Each man played a crucial role in undoing a circumstance beyond their control and turning it into my original expected outcome.
I sincerely thank all three men for genuinely caring enough to go the extra mile.
Thank you guys!!!
I would have no difficulty using Demiri Transport again.
Merry Christmas
Faithfully,
Mark Walker
Donvale, Victoria
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Great choice.
Yesterday I had received exceptional service from your company I am very satisfied there is nothing that could have been improved on. Great job.
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aquitaniaMetropolitan Adelaide, SA
- 24 reviews
- 1 like
Worst bed ever
We bought a king ensemble, cant remember the exact model, but it cost $2500, supposedly reduced by $2000.
Within a few months it developed a hump down the middle. Apparently not enough for Regal to do anything about.
We sold it within six months online for $600. This was around 2014. Beds are way over priced. I thought the Nunawading franchise had closed, but maybe not.
1 comment
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Great Service and advice.
Very professional and thorough assessment by Julie which resulted in the purchase of the mattress most suited to myself and my husband.
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SandyWarrandyte
- VIC, Nunawading
- Verified customer
Great service & product
Very happy with the friendly service and the knowledge of their staff, especially Julia. Would highly recommend Regal Mattresses to anyone.
Went looking for another bedding company that was previously at that location but was impressed by the products Regal offered and looked no further.
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Tim S.Regal
Hi Aquitania,
I am so sorry you had this experience 3 years ago. Regal has a philosophy of Raving fans and to hear this is what happened is totally unacceptable. Unfortunately as you have sold the ma... Read more
ttress I can't fix or replace it anymore unless you buy it back. I would have been very happy to do so for you.