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katty1
- 10 reviews
- Verified customer
They find it hard to be custom, more suited to standard
1.5 storey 262 sq metre house in inner South Adelaide
13/10/17 Preliminary plans signed
20/06/18 Footings poured
20/12/18 Framing completed
08/02/19 Gyprock done
24/05/19 Handover
Let me preface this with the reason for the build was I lost the house on this block due to termites, I spend $5.000 trying to get rid of them to no avail. I lost the house and still had the mortgage.
...Read more
1 comment
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- Verified customer
Quality home and finished before the due date!
We have just moved in and couldn't be happier with the finished product.
Finishing ahead of schedule was an added bonus!
The construction phase of our build was a great experience, our site supervisor was great at communicating with us and making sure everything was done to a high quality.
Pre construction can always get a little frustrating at times mainly due to how long council can take however it was well worth the wait.
Building isnt for the faint hearted however to have a home custom designed at the price you are budgeting for we are happy with our decision.
Thank you Rendition.
1 comment
Marketing R.Rendition Homes
Thank you for your valuable feedback Cassie. We trust you'll enjoy your new home for many years to come!
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AnnieMetropolitan Adelaide, SA
- 4 reviews
- Verified customer
Rendition have been amazing to build with and there were nil issues during this time, a dream come true.
The build was finished by the date given to be completed.
We had nil issues with the build.
We had one issue with a wall and it was corrected and rebuild not holding up anything else.
Great communications with house supervisor during the build.
Final cost was the same as estimated cost.
1 comment
Marketing R.Rendition Homes
Hi Annie, thank you for your lovely feedback. We're delighted your experience was positive and trust you'll enjoy your new home for many years to come! Regards, Rendition Homes
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The reviewer stated that an incentive was offered for this review
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Heather Metropolitan Adelaide, SA
- Verified customer
Not too bad
We had great trades except for the painter who let everything down. Some cheeky hidden fees but overall happy with our home. We found [name removed] at selections very helpful. We were even provided lunch.
1 comment
Marketing R.Rendition Homes
Thanks for the valuable feedback Heather. We are always keen to improve wherever possible. We trust that you are enjoying your new home. Kind regards, the Rendition Team
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The reviewer stated that an incentive was offered for this review
- Verified customer
Unsatisfactory preconstruction communication
Over 6 months every time I have asked a question by email of left phone messages it takes over a months of me chasing them to get an answer. I have made several complaints to them but nothing has changed. My land has settled but I have no idea when construction will start of what the plan is because they have never gotten back to me even after leaving several messages for call back with the receptionist.
I am highly disappointed in their service and lack of communication
1 comment
Marketing R.Rendition Homes
Hi Mayase, I understand our construction manager has updated you this morning on the status of your build. Please continue to communicate with him directly for further updates. We look forward to prog... Read more
ressing your project now that development approval has been granted and we will endeavour to communicate with you more proactively. Kind regards, SuzanneSimilar opinion? Write a review on ieatwords.com.au!
MatGreater Melbourne (Outer), VIC
- Verified customer
Extremely slow, no proper communication channel and update. Literally, need to beg for updates
Except for the customised building option, other things are not good. We signed the commitment contract on Nov 2018, final contract on 1st Feb 2022. After several follow up, they gave colour selection on 1st April 2022 and haven't got the variation till to date after many follow-ups They have given 5 months for building start date from colour selection. Carlise, Burbank and other companies start in 5 to 6 weeks. Extremely bad communication, very slow. it seems people need to wait for 1.5 years to get a single storey house.
5 comments
Marketing R.Rendition Homes
Hi Mat, we take feedback seriously and will continue to work on improving our communication. Please continue to liaise with our Construction Administration Supervisor throughout this process. We trust... Read more
that you'll feel much more positive about the experience once your new home has been completed. Regards, SuzanneHello Suzanne, Thanks for looking into the comments and taking seriously. Atleast this gives some hope. Hoping my house construction will start soon not like 5 months from colour selection as mentione... Read more
d to me by the supervisor. I will surely give honest feedback and hope renditions home can resolve my concerns and start my job sooner. ThanksHello Suzanne, Instead of improving, it is going worst. Colour selection completed on 1st April. Till now, I dont have the full value of quote and not even applied for developer approval and permit. ... Read more
Rendition says 180 days for getting approval + 180 days for getting permit + 280 days for building house. Fro single storey, this is too much and it shows the bad result clearly.Similar opinion? Write a review on ieatwords.com.au!
TerryMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Getting very up and down feelings
Not enjoying this build what so ever. Lack of communication by either the Supervisor or Rendition when it comes to the scheduling of works. Slab poured in December and yet we must wait till November. Havent seen trades on site for a few days. Work in the construction game and its frustrating to think we will finish the first stage of Adelaide Airport major works and my home wont be near finished.
1 comment
Marketing R.Rendition Homes
Hi Terry
We are working towards successfully building your new home as per your building contract, and we are on schedule to have it completed by November. ... Read more
Please liaise with us directly via the office or with your construction supervisor should you have any concerns or queries relating to either progress or the build and we will be happy to help. Regards SuzanneSimilar opinion? Write a review on ieatwords.com.au!
Jackie SantosSouthern and Hills, SA
- Verified customer
First Build Experience
When management informed me about the start date of construction, it was accurate enough and site supervisor and construction team informed us well with every detail and assisted us with all the documentation that we needed. The final cost of the build was spot on.
1 comment
Marketing R.Rendition Homes
Hi Jackie, thank you for partnering with us to build you new home. We appreciate your valuable feedback and trust that you'll enjoy many happy years living in it . Kind regards, Suzanne
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JessieGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Worst Builder ever - DO NOT Build with them
It has been a year since paid initial deposit, still no sign when they are going to start construction, i thought its just me, but actually i know there 2 other customers had the same issues. They will take so long to do a single thing. If you dont mind waiting for 3 years to get it built and finished, then go for it
3 comments
Marketing R.Rendition Homes
Hi Jessie, we take all feedback very seriously. Please continue to liaise with our Construction Administration Supervisor throughout this process. We trust that you'll feel much more positive about th... Read more
e experience once your new home has been completed.it seems this is getting worst, 11 months down the track, still no news when are they going to start building, i am worry now if they are still in the business or they are just not qualified to do thi... Read more
s job, my email 2 months ago has not been responded yet? i will be contacting their GM soon to find outMarketing R.Rendition Homes
Hi Jessie
We are disappointed that you are finding your prebuild experience frustrating. There are many factors involved in this process which will impact time-frames, including re-submission or changes to plans for compliance purposes.... Read more
In order to give us an opportunity to respond to your feedback in the correct manner, please either contact our Construction Supervisor or via email on [email protected]. We look forward to working with you to move your project through prebuild to construction and completion.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Fantastic House from a Great Builder
How well managed was your build? Could not have asked anymore from the building supervisor. Went out of his way to help and us. Genuine with attention to detail and got feeling he treated the house like it was his own/
How was the workmanship and build quality of your property? Outstanding. Family Friends that are tradies have commented on how great the build quality is. Only very small touch ups required (as expected in a build) that were fixed straightaway once highlighted.
If you had any issues pre, post, or during construction, how satis...Read more
1 comment
Ryan S.Rendition Homes
Hi Matt, thank you for partnering with Rendition to build your new home and thank you for your valuable feedback on your building experience. We're delighted you are happy with the outcome and trust y... Read more
ou enjoy your home for many years to come. Regards SuzanneSimilar opinion? Write a review on ieatwords.com.au!
DRCAdelaide
- Verified customer
Happy with the finished product
Having recently moved into our dream house as first-time builders, we are very pleased so far with the quality of the build. Very few defects or adjustments since practical completion. There were a few delays in terms of timing with lining up of trades and communication wavered at times however the final cost only differed marginally from the initial estimations.
Our project supervisor (Stuart) was excellent - thorough, informative and solution focused. Our tradies, in particular our tiler (Jeremy) were excellent and went above and beyond to please.
1 comment
Ryan S.Rendition Homes
Thank you for choosing to build with Rendition and thank you for your feedback. We hope that you'll be very happy in your new home and enjoy it for many years to come!
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Big Daddy PortsAdelaide
- 2 reviews
- 9 likes
- Verified customer
Great quality home, terrible process and customer service (none)
How was the workmanship and build quality of your property? Fantastic, great trades.
How well-managed was your build? Great, excellent building supervisor, no wasted time once commenced
How was the customer service and support? Woeful.....absolutely sub standard
Check the other reviews for Rendition.
The negative reviews say the same things. The positive reviews well, are they real?
We love our home, well built to our design, but some of the poor form from the admin/service/sales people left us bewildered.
Adversarial at every opportuni...Read more
2 comments
Ryan S.Rendition Homes
Thank you for choosing to build with us. We are delighted that you are happy with the high standard of your new home. Please be assured that all reviews on this site are stringently verified to ensure... Read more
legitimacy. Customer satisfaction and feedback are paramount to us and so based on your feedback, we will certainly be reviewing all our communication processes to ensure that we can continue to provide the best possible experience for all our customers.it is too little too late for us, we would never build with Rendition again following the issues we have had. I can confirm that some quality issues with the build have emerged (and now resolved) but ... Read more
the communication problems still remain. This was quite recently with threatening language used. Disrespectful.Similar opinion? Write a review on ieatwords.com.au!
A and JCHRISTIES BEACH
- Verified customer
Very happy customers!
We were impressed with the finish of our two builds, the best we have had so far after building with several other builders. Our Building Supervisor was very professional and easy to communicate with, and always returned phone calls. The selection process and standard of selections was very, very good and the Mondello representative was extremely helpful and professional. Any queries we had during the build and any variations to original contract were explained in detail and costings supplied.
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Kevin NealeMount Barker S.A.
- 2 reviews
- 1 like
- Verified customer
Home Sweet Home
From the start of our building process we were looked after by a friendly helpful consultant who listened to our dream and then advised us on how to best achieve it. Once a final plan was settled on the planning stage began and again the Rendition Homes team delivered, guiding us through all the paperwork that is required, eventually leading to the selection process. This too was a very easy, painless side of the build with the Mondello selection room holding all the fittings & fixtures in one place and a design consultant there to help. Constr...Read more
uction was also well looked after by a friendly, professional supervisor who covered all aspects of the build right up to hand over. When the time came to collect the keys a simple meeting was held, all documentation was reviewed and a small gift awaited us. Overall a great building experience was provided by the team at Rendition Homes, so thank you. :)Similar opinion? Write a review on ieatwords.com.au!
Nicolle Lj
- 2 reviews
- Verified customer
Delivered what I wanted
After a lot of back and forward to get the perfect design for our blocks, the custom team delivered what I asked for. Maximum house for the long skinny blocks, leaving enough room at the front of house to park an extra car. Selections was a breeze as I knew what I wanted, and was assisted to achieve an extra linen cabinet not on the original plan.
As with any process there is always room for improvement well done to Holly, who was always able to be contacted and followed through. All trades were always polite and able to answer questions when posed. My completed homes are as I expected, true to selection and design.
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MariaAdelaide
- Verified customer
First Time At Building a House
This was our first time at building a house and it was a little daunting but Rendition homes made it quite easy with minimal stress. Picking the selections for our home was made extremely easy as it was all there in one room!
We were a little disappointed with a couple of things that the sales consultant promised which never eventuated but overall a very good experience and we would definitely recommend Rendition Homes.
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- Verified customer
Quality Custom Built Home
Pre-build process was lengthy due to numerous changes in design from council recommendations though Rendition helped us along the way. Construction process was fantastic and felt as though each week we had tradies on site which is all you want. We have just had hand over and so far really happy with the end result. Staff are very helpful and responded efficiently throughout the whole process. Would recommend them to others wanting to build a quality custom built home.
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Josh WAdelaide
- Verified customer
Well Priced First Home
As a first home buyer, I was a bit overwhelmed when it came to choosing a design and builder to go with. From the start, Rendition was easy to work with and very flexible in designing the right home for me. Selections was a breeze, everything was done in a single room with a professional, no need to drive all over town just to pick tile colours from someone who doesn't care. The site supervisor was very friendly and helpful and the build quality is excellent.
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Brenton and MarilynMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
A perfect home from a quality builder
We are thrilled with the unique yet practical design and quality workmanship of our home. The salesperson, designer, stylist, and tradesmen were all highly professional, yet friendly, insightful and easy to work with. The site supervisor was always friendly, accessible, helpful, and accommodated our needs as best as he could. The whole team worked very efficiently and we were in our home with minimal delay. Small after handover issues were also dealt with promptly. Rendition was flexible about using a combination of their products and our o...Read more
wn and the house is fantastic. The only small criticism I have is the pre-contract process which was a bit arduous, however I believe that has now become more streamlined. In general however communication was outstanding and the team was always committed to making sure we were happy with decisions made. I would recommend Rendition to anyone seeking a high quality build at a reasonable price, a friendly helpful team, and a construction process which can be relied upon to be effective and efficient. This is not easy to find and we congratulate Rendition on what was a relatively problem free process working with great people.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
So happy with our first home
I can't say a bad thing about rendition homes. I'm sure everyone can understand how hard it is to choose a builder for your first home and there is a huge amount of doubt that the one you choose is the right one for you. However we felt comfortable with rendition homes from the start to the very end of our building process and can not recommend them highly enough. Everyone there has been hugely helpful and approachable and were always happy to assist with our queries no matter how minor they may have been. So a huge tick to the customer service...Read more
that we received. As for the build, again i can not say a bad thing about it. We love our new home and have found the build and the tradesmen to be fantastic. So basically our first home build process has been a delight and would give more stars if i could. Thank you Rendition Homes.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Scott B.asked
Why didn't you rectify the problems as they occurred, I will never understand that. Katty1 specifically addressed that over and over again throughout the build but Rendition homes didn't step up at all during that time ? That is not good management. No point saying we are now looking at it as I believe she sent all the problems through the right channels.
No answers
Karina M.asked
Hi i would like to know when your company is going to be fixing my fence that they 'accidentally' knocked down. Its been months abd the useless site supervisor hasnt updated me at all despite my patience through this inconvenience. He has my number & ignores all communication. I have 4 kids 3 are non-verbal autistic & run & i also have 2 dogs. I had to harass the supervisor when the doggy fence was initially put up as my kids & dog could easily escape underneath it, they cane out said it was fixed & it was still not done correctly & was unsafe. I was told my fence would be fixed in a few days, its been Over 2 months, not good enough. If im not contacted about this matter asap i wont hesitate to go to Today Tonight or my local PM.
Thanks
1 answer
Marketing R.Rendition Homes
Good afternoon Karina,
It's very disappointing to read the comment you have posted, we take feedback like yours very seriously and therefore will need a few more details from you. Please can you email your site address to [email protected]. Once we have that information we will be able to follow up, refer to your file and resolve the matter asap. Best Regards, Rendition Group Marketing
Gulfview Heightsasked
What's your average build time in South Australia metro
1 answer
Marketing R.Rendition Homes
Hi, build time is generally somewhere between 12 - 18 months, from the time the contract is finalised. If you would like to know more site specific information please contact us with your land details and we would be very happy to assist you.
Regards
Suzanne
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Marketing R.Rendition Homes
Hi Katty1,
We are disappointed to read about your experience with building a custom design with us. We are however pleased to hear that you have received compliments on your new home. Rendition Homes... Read more
builds approximately 50 custom homes every year and has an extremely high customer satisfaction rating at handover. Clearly in your case there were some communication issues, which we acknowledge need improving. Your detailed feedback was valuable as we are in the process of conducting an internal review. This review has identified some areas we need to resource better and are already implementing changes. We do hope that you are now enjoying the quality and fit out of your new Rendition Home. If there is anything we can do to assist you in the future please email us at [email protected] Best wishes, Rendition Group Marketing