Revitalife (page 2 of 2)
Not impressed at all
I bought this bed earlier this year and I have spent more time on the lounge sleeping than I have in this very expensive bed. The guy that installed it was fantastic at installation. I was initially given one date for delivery ( took day off work to be here for delivery) but it was not delivered and then it was over a week later that it actually arrived. Was not impressed by this. When it arrived I was told that the one I ordered wasn’t available so they gave me an upgraded version ( to lights vibrating ect). I have tried many different pillows...
Read more, pulled mattresses off and slept on the floor on them. If there is two in the bed or on the mattresses on the floor we continuously roll into the centre of the bed and alone in the bed it dips so badly that it a struggle to get out of it. I have a lower back condition ( the very reason I bought the bed) and since sleeping in this bed ( and on mattresses on the floor) I have woken every night from the pain as there appears to be absolutely no support. I have tried everything that I can think of but NOTHING makes any difference. I have rang the company at least 10 weeks ago and was assured that someone will contact me to have a look at it, I have not to date received any phone call from anyone, it’s appears now that money has changed hands they wiped their hands of it. Really poor after sales service. I work in a furniture and bedding store and could’ve bought through my work but decided to give revitalife my support. I have had a customer in store recently purchasing a new mattress for their revitalife bed as they to had the EXACT same problem with their bed as I have (dipping in the middle). I will be contacting the ACCC and consumer affairs regarding this as the product I purchased is not what they are claiming it to be. There has been absolutely no health benefits for me from purchasing this bed in fact the very opposite.- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Verified
Perfect
Very satisfied with the quality of product very easy to use love the remote to change different positions have had excellent sleeps since been installed very impressed with your staff who installed
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationFrom home
Hello Ron, Thank you for your kind feedback, its great to hear that you are already getting the benefits from a good nights sleep, it makes all the difference. Have a wonderful day. The Customer Care Team
Review collected in partnership with Revitalife
- 2 reviews
- Verified
Best decision I ever made
Facebook information started it all, contacted by Peter, King single was required size.
Had stock for quick delivery, payment plan brilliant.
Assembly done by delivery driver.
best sleep I have had in years.
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationFacebook advertising
Dear LyleS - Thank you so much for your kind feedback. So good to hear that you are receiving the amazing benefits from your new Therapeutic Sleep System, keep up the good work. Warmest regards, The Customer Care Team
Review collected in partnership with Revitalife
- 6 reviews
- 2 likes
- Verified
my body and bones are very happy
found product on your Face Book page
very satisfied
very satsified
did not have to assemble the delivery people assembled bed for me
will be moving into Aveo Retirement Village in 2020 can you move bed for me please
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationSeaford
Dear Robyn, So happy to hear that you are satisfied with your new Therapeutic Sleep System, and that you are already receiving the benefits that you need - Please stay in contact with me reference mo...
Read moreving your bed, more than happy to help. Warmest regards, Annette Whelan Customer Care Manager @ RevitalifeReview collected in partnership with Revitalife
Find out how Revitalife compares to other Furniture Shops
Know better, choose better.
- Verified
New mattress, getting used to it
Home visit was very informative, but setting up took longer than anticipated with motor problems on one of the split mattress. The problem was able to be resolved. Still getting used to it.
- Product Quality
- Customer Service
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationHome visit
Nice to hear from you again Merrita, thank you so much for your review. Good to hear that you are making progress, please feel free to contact Customer Care if we can assist you in any way. Warmest regards
Review collected in partnership with Revitalife
The reviewer stated that an incentive was offered for this review
Extra Information
Other Furniture Shops
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Thank you for your review. Our Customer Care Team are here to help you with the adjustments on your new Therapeutic Sleep System, Please call Annette in our Customer Care Team to help you 07 3085 0127