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Reviews

3.2

49 reviews
5
(19)
4
(10)
3
(0)
2
(2)
1
(18)
  • Build Stage
    • Post-Construction (6)
    • Pre-Construction (2)
    • Mid-Construction (1)
  • Customer Service
    3.9 (7)
  • Site Admin
    4.3 (6)
  • Timeliness
    4.5 (6)
  • Structural Integrity
    4.8 (6)
  • Plumbing & Waterproofing
    4.3 (6)
  • Electrical & Lighting
    4.7 (6)
  • Flooring
    4.7 (6)
  • Transparency
    4.2 (6)
Previous
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  • Verified customer

First build experience

published

From the first appointment with James at Rossdale to discuss the options of our build to the handover with our fantastic building supervisor Matt, our build was flawless. Rossdale were very transparent and helpful & walked us through the entire process. James was always accommodating & never tired of my endless & naive questions. During the build there was open communication and the ability to view each stage as it progressed. Matt went above & beyond what was required of him & took the time to double check details before any mistakes were made. The trades are of the highest quality which resulted in the most professional & high standard build. I would definitely build with Rossdale again.

  • Verified customer

Love our new home

published

We love our new home, the workmanship and quality are of high standard and the build was managed professionally and in a timely manner. No build is perfect, but the little hiccups were dealt with promptly.
Its a big home with very special needs and nothing was too much trouble when requesting exactly
what we wanted.
We would definitely build with Rossdale again.

Barb M

Barb MAdelaide

  • Verified customer

Rossdale Homes professional and efficient. Our final dream home.

published

From the moment we commenced the process nothing was too much trouble. We changed one of the Rossdale designs to suit our block with many helpful suggestions from the Rossdale design team. The fixed price guarantee was an absolute winner for us, so we had no nasty surprises through the process. Other builders appeared reluctant to offer this service. Our supervisor, Matthew Leonard, was fantastic to deal with and we appreciated his advice and experience during the build. If you are thinking of building, we highly recommend speaking to Rossdale Homes.

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Very Happy Home Buyer

published

I was personally very impressed with my whole overall experience building with Rossdale. As this was my very first house it was quite a daunting decision to build. Rossdale put all my concerns to ease along the way and there was always someone there to talk to and they kept you informed throughout the building process. I was especially happy with the quality of the final build and anything I was not sure about they changed around or fixed straight away. The fixed pricing at the beginning helped gave me that piece of mind that you wouldn't get any nasty surprises at the end. overall I would highly recommend Rossdale if you are looking for a quality affordable builder.



Michael Smith

Michael SmithBalaklava

Rossdale Homes because Trust is a Must

published

We have just finished building our home away from home with Rossdale. After a rocky start to building because another company went broke we settled on Rossdale to build our home. Leon Margaritas looked after us extremely well and did everything we asked of him. His professionalism was top notch and building went ahead without any drama. Our home was finished before the expected date and we have no complaints about our build. Rossdale were very helpful as they were 26 years ago when we first built with them. Michael and Megan Smith
We'll priced and finished before expectation

Potential Home Builders would do well to consider Rossdale Homes as a builder.

published

Extremely happy

published

As this was our first home we didnt know what to expect, but they made things SO easy! We had delays with settlement with our land (about 6 months) but rossdale were very patient and never tried to score extra cash for making them wait. All the people that worked on our house did there work with pride, so everything was perfect. (There is a fairmont house being built next to ours and there's looks rushed and uneven) we payed a bit more than what other places were offering for the 'same thing' but I can assure you, the quality is 100x better' . Would build with them again! Only downer is the lady we dealt with in the office was a MOLE! But we only had to deal with her a few times.

t48

t48adelaide

Trust is a ...

published
1 comment
t48
t48

That is terrible. And almost one year later from my posting above ; the only progress has been in the size of our legal bills.

Terrible

published

Ten years on and nothing has changed customers are still being lied to and treated like fools wake up rossdale
nothing it took 6 weeks to put up the framework after 5 atempts So much for tradesman
still finding bad workmanship

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18 months down the track

published

Took a concept plan for the dream home, architect designed, got rave reviews from the salesman --- really "edgy" he said......we'll get a price estimate........second visit.......this is going to cost a fortune, let's revisit the concept. Planning process begins for a 2-storey property trying to adhere to the area development encumbrances. First proposal comes in at almost the same "fortune" price as that predicted with the architecht design. Didn't meet with development encumbrance requirements or my budget...... next issue.....how to scale down from a 2-storey mansion to a single storey bungalow without shedding any of the cost!!!!!
Haven't found anything I like yet - keeps getting worse :(

Terrible

published

Nothing is too much trouble for these guy, that is until you've paid your deposit. Then the attitude changes, anything & everything you ask for will cost you, & I mean COST you. A/C that I could get for $11,000, they quoted $23,000. I could go on & on with other examples. Best advice I can give would be, keep well clear. In the end we pulled out, lost $2,500 and never looked back, we are in the house we wanted now.
absolutely nothing
You name it and they will screw you over, fixed price quote that keeps going up???????????????

Billo

BilloAU

  • 13 reviews

Do not trust

published

Long stessful and nightmarish experience

published

Don't Trust, even in writing

published
Giddles

GiddlesAU

  • 13 reviews

"Trust is a must" would be nice, but I'll take "let's get this built"

published
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Poor finish is the norm for Rossdale

published

Rossdale state their build quality is the same as their display homes,handover inspection proved this to be incorrect! Final finishes to painted sufaces was terrible, cleanup of property was atrocious and even fittings were either loose or askew. Rossdale's service pre sale is excellent, but after sale service is very poor.
In the final rush to completion many obvious defects were evident, but Rossdales preference is to do nothing about them and supposedly follow up after the defects liability period and fix problems then. After sales maintenance is a joke, with no regard for scheduling with property owner. Repairs that were carried out are sub-standard.
Location
Poor built quality, sub standard finish with no after sales service!

Terrible

published

Happy First Home Owner.

published

Terrible

published
1 comment
Ooddyonly
Ooddyonly

Yes, I'm in Adelaide at the moment. How would you like to be contacted?

Terrible

published
Page 2 of 3
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Questions & Answers

Marjorie S.

Marjorie S.asked

Do you not check that stone bench tops are cut to the correct dimensions for cook top. Have just found out mine was cut too big and the miake covered up with glue and metal strips. Now need new cooktop and the size that should fit can't, it falls through looks like it will be expensive to fix. Any ideas please Rossdale? I built with you because I believed you were a trustworthy company and I paid a lot of money to have a beautiful home Your motto is Trust is a Must I am now trusting you to help fix this problem after all one does.not look under cooktops when doing the inspection awaiting your reply in good faith Marjorie Smart

No answers
Frank M.

Frank M.asked

The slab is poured and the timber delivered 3 weeks later. The timber has been there for over a week. When is the frame likely to go up?

No answers
Karuna

Karunaasked

We have given the initial deposit for a land and home package for a Rossdale estate. Having read these reviews we have started getting a bit worried as its our first home. Has anyone ever had an experience with them with an estate?

1 answer
David R
David R

Hi, from what I have heard from others, if you have a problem you seem to have continuous problems, they can't manage it. If it runs well at the beginning it is ok through the project. They just don't seem to have a culture that fixes problems.

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