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KelseyWide Bay-Burnett, QLD
- 2 reviews
Good but battery is a bit sad
I love the size, it weights almost nothing. However, the battery isn't as great as I expected it to be. I find that it will barely last a day for me. I use my phone regularly but still. I love the big screen and overall quality though
Purchased in December 2021 at Telstra.
1 comment
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Pro HairCentral Queensland, QLD
- 2 reviews
Great phone
Great Phone. I heavily rely on it due to being self employed. My only issue is that I find the battery life isnt that great, even when closed all tabs.!
Purchased in January 2021 at Optus shop.
1 comment
KathSamsung
Great to hear that you are currently enjoying your Samsung S10! We really appreciate the feedback on this and it will be forwarded on the team so we can continue to further improve on our products and... Read more
services. If you have any enquiries, please don't hesitate to reach out to us via private message :)Similar opinion? Write a review on ieatwords.com.au!
PCJBAustralia
- 11 reviews
Cant fault this phone
This phone is the least buggy and smooth running phone I have owned. Camera works well and takes good photos. Battery life has been good 6 months in and it charges very quickly. I had the original Galaxy S phone and It was beyond crap so I swore I would never buy a Samsung again. Glad I changed my mind!!
Purchased in June 2021.
1 comment
KathSamsung
Fantastic to hear you are currently enjoying your Samsung S10! We really appreciate the time spent to give us your perspective on this and your feedback will be forwarded to the team, so that we can c... Read more
ontinue to further improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via private message.Similar opinion? Write a review on ieatwords.com.au!
GrantMetropolitan Adelaide, SA
- 2 reviews
Keeps restarting randomly.
Got 2 X S10 via Vodafone on 12/12/2019, plan upgrade.
We are both 70, so bells and whistles, NAH.
Mine started "chirping" soon after leaving the store, maybe needs a charge, so turned it off until later. Charged, only went to 90% after 4 hours, other phone 100% after 2 hours, mmm.
Setting mine up for what I want, and the thing switches OFF then RESTARTS, and then that "chirp" I heard earlier is clearly the restart chirp.
Googled the reason, tried what I was capable of, and NO change. Even in Safe Mode, still OFF/ON, so not a rogue APP, whateve...Read more
Purchased in December 2021 at Vodafone.
1 comment
KathSamsung
Great to hear you and your wife are currently enjoying your Samsung Galaxy S10, Grant. Your feedback is greatly appreciated and will be forwarded to the team so we can continue to further improve on o... Read more
ur products and services. If you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
Amy M.Perth, WA
- 4 reviews
- 2 likes
It's better than the last one but has some frustrating features
I'm happy with the over all quality of the phone, it's battery life is good and very thin and compact without comprising on screen size. The biggest negative for me is the finger print sensor on the home screen. It takes longer to wake up than others and when I try and wake it up quickly the OS predicts an accidental touch and blacks out again. Also had issues with keyboard freezing and going dim for no reason. All can be repaired with software improvements
Purchased in October 2021 at Optus.
1 comment
KathSamsung
Hi Amy, glad to hear that you are enjoying your Samsung S10 so far. Your feedback is greatly appreciated and will be forwarded on to the team internally so that we can further improve our products. Al... Read more
ternatively, if the issue persists, I would recommend visiting your nearest Samsung service centre to get a member of our team to look further into this for you. You can find your nearest authorised service centre via the link below: https://www.samsung.com/au/support/service-centre/Similar opinion? Write a review on ieatwords.com.au!
Li Qin KhooGreater Melbourne (Inner), VIC
- 4 reviews
- Verified purchase
Good phone
Have always been using iPhones since a while ago. Decided to go on a change then. Overall, it has been good, the software provides more customisation to the phone. The processing speed is also quick and the camera is amazing. It takes great pictures at night! However the night mode does not work if the phone has a theme on and the ultrasonic fingerprint scanner does not work for me at all most of the time.
Purchased in April 2021.
1 comment
MickSamsung
Hey Li, welcome to the Samsung Family! Were glad to hear you're enjoying your phone.
For the Fingerprint sensor issues, you can follow the link below for a guide on how to get the most out of your Fingerprint sensor.... Read more
https://www.samsung.com/au/support/mobile-devices/how-to-use-the-fingerprint-scanner/ If you need further assistance or wish to reach out to us, our best point of contact is via Facebook Messenger. > m.me/SamsungAustralia MickSimilar opinion? Write a review on ieatwords.com.au!
bill27SYDNEY
Samsung warranty
Great phone but mine developed a problem after 3 months intermittently saying moisture detected in charging connector, the phone has never been wet.
Took phone out of case to have a closer look but dropped it and it has a very small crack at top of screen, long story short samsung want to charge me to replace the screen then fix the original problem under warranty, I cant recharge the phone and I cant get it fixed as per Australian consumer law because of an unrelated problem. This is my 6th Samsung phone and possible last one due to issues with samsung warranty.
Purchased in June 2021 for $1,100.00.
4 comments
KathSamsung
Hi Bill, I do apologise for the experience you have had with us so far and I would like to assist you with this. If you would like me to do so, please PM us via the link below as it is our best point of contact:
m.me/SamsungAustralia... Read more
Kath Samsung AUHi Kath
My phone is waiting for me to pick up in Chatswood, it's been sent back iun repaired as I decided against replacing the screen.
KathSamsung
I see, Bill. You are always welcome to reach out again, via the link above should you have any further enquiries.
Kath
Samsung AU
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Daniela G.Greater Melbourne (Outer), VIC
- 2 reviews
Best phone ever
Needed a new phone so I got the s10. I don't have all the problems I had with my old phone. Great quality especially as I take a lot of photos and also I can't always have my laptop on me so very responsive when I'm accessing social media and emails. Still don't use all the features but will do as my responsibility increases with work
Purchased in September 2021 at Telstra.
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The reviewer stated that an incentive was offered for this review
Ozzie Khoo
- 2 reviews
Basically perfect.
Perfect screen size to hold in my opinion. The brightness is very good, it gets very dark and is adequately bright in outdoors condition. I am worried about the durability of the curved glass, so I use a case. The camera is very good, but not the best. I would have preferred it to be a higher megapixel camera. The night mode is pretty good, but details could be sharper sometimes. The battery life is pretty good, but not the best. If it had a slightly bigger battery and lasted slightly longer it would be great. The experience is smooth and buttery for an Android device.
Overall if the battery was a little bigger and the camera was slightly higher megapixel it would be the perfect phone.
Purchased in March 2021.
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Not happy
- 3 reviews
Worst phone ever. If it wasnt so expensive I would dump it in the bin
Biggest tegret getting this phone and next biggest regret getting it through Telstra who dont care that it doesn't work. They said they could only do something if I had bought it on line.
Samsung S10 phone calls keep dropping out, settings change, cannot send text messages at night and emails are a nightmare. The worst phone on the market and Samsung should be ashamed. I would happily throw it in the bin if it wasnt so expensive.. Buy the Samsung S10 and you will regret it. Cheap piece of rubbish with an expensive price tag.
As for Telstra, they only care about money, there is noooooo service.
Purchased in July 2021 at Telstra for $1,700.00.
3 comments
MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaAdaSamsung
Hi, we discourage for users to provide their personal details on public posts. We highly recommend for you to remove your recent comment.
Would you be able to provide us with your details to the link below instead?... Read more
m.me/SamsungAustralia Jo Samsung AUHi Jo,
Cannot access that link. This phone! I really dont have the time for this. I am going to return the phone and get an iphone instead.
Thank you,
Anna
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Terry LGreater Melbourne (Metropolitan), VIC
Great for low signal strength reception
I bought this phone because both Telstra and Optus rate it is the best for reception in low signal strength areas - and that describes our house. The S10 was bought from Officeworks at a time when the price had dropped to $1100 - still a lot for a phone. It works well with good reception and excellent call/voice quality. The camera is good, but that was a secondary consideration. I wanted a phone that works without having to go out onto the nature strip to make/receive calls. One happy customer.
Purchased in September 2021 at Officeworks Physical store for $1,099.00.
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Chia Yiong W.
- 7 reviews
- Verified purchase
Great phone
The phone is good. Fast processor, good camera and superb screen. However, the fingerprint scanner is rather unreliable. It don't always work. Soemtimes software can be slightly irriting. Battery is average
Purchased in May 2021 at Samsung for $1,349.00.
1 comment
KathSamsung
Glad to hear that you are enjoying your Samsung S10, Chia. If you do experience any issues with your device and believe that there is a manufacturer's fault, please visit your nearest Samsung service ... Read more
centre to get a member of our team to look further into this for you. You can find yours via the link below: https://www.samsung.com/au/support/service-centre/Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Deb.BSouth East Queensland, QLD
- 8 reviews
Samsung S 10 upgrade amazing phone.
I recently upgraded from my S7 to a Samsung S10. I am very pleased with my purchase. The S10 is very easy to use. Very camera takes nice quality photos, still playing with the settings.
Had no trouble transferring from S7 to S10.
Purchased in August 2021 at Telstra.
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Nathan V.Sydney, NSW
- 22 reviews
S10 like the S9 is beyond belief [Worth every treat]
I bought my wife the Samsung S10 for my wife who had no idea at the time of the purchase.
Initially I was going to buy her the S9 however JB HI-FI had a long weekend special to purchase the phone at $1000.00 which i jumped on straight away without any hesitation.
I don't use the phone only because my wife wont let me go near it [should of got it for myself lol] but the Camera quality like the S9 is by far the best when taking photos as the quality is crystal clear.
The main feature which I love about this phone is the ability to charge my S9 but any Samsung device at the same time.
The slick design of the phone, colour scheme, internal memory makes it a worth while impulse purchase which I havent looked pass back on.
...Read more
Purchased in April 2021 at JB Hi-Fi Retail Stores for $1,000.00.
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BeckyAdelaide
- 9 reviews
Best phone ever!!
The quality camera is great (photographer wannabe here) lol all applications run very smoothly. I got the pearl white and its beautiful. I have dropped it a few times already but no cracks in the screen or anything yet. It's the best phone I've ever owned.
Purchased in March 2021 at Optus for $1,200.00.
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GaryTSydney, NSW
Alternative to the Iphone
I have used an Iphone for the last 5 years and decided to make a change. Although, it took a little time to get used to. It has been amazing and can do things the Iphone can't do.
Great job Samsung
Purchased in May 2021 for $950.00.
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EllieHunter Region, NSW
- 3 reviews
- Verified purchase
Great Phone!
Very happy with my samsung galaxy s10. I recently upgraded from an S7, and am very happy with the quality of the camera (both front and back) and the display - easy and comfortable to use and looks good. No issues so far.
Purchased in May 2021 at BecexTech Australia for $968.75.
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The reviewer stated that an incentive was offered for this review
Brielle Moloney
- 2 reviews
Great
Phone is good, needs work on how things layout on apps like fb. Otherwise camera is great, bar the zoom that always seems to be on no matter what. Great quality though
Purchased in May 2021 at Vodafone.
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April S.
- 4 reviews
Love it
Can't give enough praise for the camera. I love the camera/photo assist and quality of photos my kids love playing with the virtual emoji on the camera. Screen is really sleek and smooth. More them enough phone storage and apps seem to run smoothly so far. No complaints overall.
Purchased in July 2021 at Optus.
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AmanSydney
- 5 reviews
Phone is good but camera quality is worst
purchased this phone because of camera. Advertising is over promote this phone for camera quality but my experience is very bad with camera quality. Lots of noise in image and pathetic image and video quality...
Purchased in April 2021 at The Good Guys for $1,050.00.
1 comment
MickSamsung
SES RESPONSE
I’m really sorry to hear of the experience you've had so far and that we didn't meet your expectations. If you think there’s a fault with your device, we recommend heading into a Samsung... Read more
Studio so our tech team can check this out. Please see the link below to locate and make a booking at your local studio.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Kamalasked
Stuck between s10 and s10+. I’m happy to get s10 as I don’t like bigger phones but battery concerns me, as all the reviews I have seen reported it. Kindly advice.
1 answer
Samsung AUSamsung
Hi Kamal, the main differences between the S10+ and S10 include battery size, camera specs as well as internal storage options. We have provided a link below to assist you with a side-by-side comparison of the two models.
> https://www.samsung.com/au/smartphones/galaxy-s10/compare/
Jo
Samsung AU
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
KathSamsung
Great to hear you are enjoying your Samsung S10 overall, Kelsey. We appreciate your feedback and this will be forwarded on to the team, so that we can continue to further improve on our products and s... Read more
ervices. Regarding the battery life on your device, I have provided a link below with tips on how to optimise battery consumption: