??!

Reviews

(23)
(11)
(3)
(2)
(4)
  • Value for Money
    3.7 (39)
  • Ease of Use
    4.4 (40)
  • Battery Life
    3.9 (38)
  • Camera Quality
    4.4 (36)
  • Hardware
    4.4 (37)
  • Software
    4.3 (36)


Anna

AnnaFar North Queensland, QLD

  • 13 reviews
  • 2 likes

Fast and just the right size

published

The camera of S10 is incredible. I use the live focus and wide angle a lot. Even at night time the quality of photos aren't too bad. The display of S10 is way brighter than my previous phone, S8. I am using a UAG case so its safe from drops. I have everything in this phone. Emails, video chats, social media, playing games and watching movies. Apps run smoothly on this phone. The speaker is a big plus, and finger print scanner is big move and very handy than the one on the back. I still dont want to use Bixby as she's so hard to train compare to Google Assistant.



Purchased in May 2021.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

Becky

BeckyAdelaide

  • 9 reviews

Best phone ever!!

published

The quality camera is great (photographer wannabe here) lol all applications run very smoothly. I got the pearl white and its beautiful. I have dropped it a few times already but no cracks in the screen or anything yet. It's the best phone I've ever owned.

Purchased in March 2021 at Optus for $1,200.00.



Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
GaryT

GaryTSydney, NSW

Alternative to the Iphone

published

I have used an Iphone for the last 5 years and decided to make a change. Although, it took a little time to get used to. It has been amazing and can do things the Iphone can't do.
Great job Samsung

Purchased in May 2021 for $950.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
Ellie

EllieHunter Region, NSW

  • 3 reviews

Great Phone!

published

Very happy with my samsung galaxy s10. I recently upgraded from an S7, and am very happy with the quality of the camera (both front and back) and the display - easy and comfortable to use and looks good. No issues so far.

Purchased in May 2021 at BecexTech Australia for $968.75.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

The reviewer stated that an incentive was offered for this review


Great

published

Phone is good, needs work on how things layout on apps like fb. Otherwise camera is great, bar the zoom that always seems to be on no matter what. Great quality though

Purchased in May 2021 at Vodafone.


April S.

April S.

  • 4 reviews

Love it

published

Can't give enough praise for the camera. I love the camera/photo assist and quality of photos my kids love playing with the virtual emoji on the camera. Screen is really sleek and smooth. More them enough phone storage and apps seem to run smoothly so far. No complaints overall.

Purchased in July 2021 at Optus.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

Aman

AmanSydney

  • 5 reviews

Phone is good but camera quality is worst

published

purchased this phone because of camera. Advertising is over promote this phone for camera quality but my experience is very bad with camera quality. Lots of noise in image and pathetic image and video quality...

Purchased in April 2021 at The Good Guys for $1,050.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
1 comment
Samsung
MickSamsung

Cris

Crisvic, 3158

  • 9 reviews
  • 16 likes

Beautiful phone, smooth and seamless operation, perfect slimline design with a screen that makes gaming easy on the eyes

published

Love the feel, however it is slippery, and I dropped it in the first week, cracking the glass on the back! Unfortunately before I discovered it came with a plastic cover in the box. Definitely a must to protect from accidents. Heartbroken :(
Its operation is quicker than any phone I’ve owned previously and the screen is so perfect that it looks like you can walk through it!
And did I mention the camera? It has stunning depth of field and light adjustment, which allows you to take portraits against a light source with perfect clarity. The first phone I have instantly bonded with, and here’s hoping we’ll have a great future together!

Heavyduty A.

Heavyduty A.Greater Melbourne (Outer), VIC

  • 3 reviews

Well Meh. Nothing too ground breaking.

published

The phone is good but nothing ground breaking imo. Maybe for me, cz I bought it fr it's camera, but it's just ok, I'd prefer IphoneX (just for pics) . In general I m an android fan, and had high hopes from it. Maybe it's a great phone in other means but I wasn't very impressed by the camera.

Purchased in March 2021.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
1 comment
Samsung
Samsung AUSamsung
Maurice G Boyce

Maurice G BoyceSydney, NSW

  • 27 reviews
  • 7 likes

Frustrating and Difficult to Use

published

Purchased in May 2021 at Telstra Hurstville for $1,200.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
2 comments
Samsung
Samsung AUSamsung
Maurice G Boyce
Maurice G Boyce

Olivia

Olivia

  • 2 reviews
  • 2 likes

Love it

published

Upgrading from my S8, the S10 is so wonderful. Very polished, fast and takes some great photos in all kinds of lighting. Tad expensive but worth every penny. Very happy!

Purchased in April 2021.

Ease of Use
Value for Money

danR

danRSydney, NSW

  • 2 reviews

Great phone

published

Super fast, great camera, great support, awesome looking screen as long as you don't mind the hole punch design. Ordered from the Samsung Education store, was shipped really fast, arrived within 2 days.

Purchased in February 2021 at Samsung Online store for $1,000.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

dsharma

dsharmaSydney, NSW

  • 6 reviews

It's fantastic

published

Its a great phone specially when i upgraded fro S7 edge. The Cameras are beautiful, specially the three positioning. I am very happy with my purchase. Battery runs a bit quickly as my display is always on.

Purchased in April 2021 at JB Hi-Fi for $1,399.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

Ashish

AshishSydney, NSW

  • 6 reviews

Perfect. Can't live without it

published

The product is good but 128 gig s seems to be a little less for my usage. The camera is good but brightness could be better. Use the phone for generic gaming and watching movies. No issues with performance

Purchased in March 2021 at Samsung Online store for $675.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
1 comment
Samsung
Samsung AUSamsung
lexxel

lexxelMetropolitan Adelaide, SA

  • 53 reviews
  • 4 likes

Good upgrade from an S8+

published

Purchased in May 2021 at JB Hi-Fi for $1,350.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
Ling

LingGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 2 likes

Upgraded from s8 to s10 - its ok

published

I only really use my phone for much other than social media, work, and occasional photography.
I didn't feel like I needed to upgrade my phone however I broke the s8 one morning so I picked up the new s10 on the release date.
It doesn't feel that different to me - maybe because I use a launcher rather than the default.
The camera options are great - the camera clicks on when you launch an application that turns the camera on - I thought mine was broken until I read other reviews.
I hate the fingerprint sensor.
The idea is great - but it never unlocks on the first go. I gave up and started using swipe to unlock.

Purchased in March 2021.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
1 comment
Samsung
Samsung AUSamsung

The reviewer stated that an incentive was offered for this review


mitchger

mitchgerSydney, NSW

  • 36 reviews

Kills it in every category

published

A beautiful piece of hardware supported by Samsung's (now days) very useful version of Android. The camera is fast and takes great pics. The only downsides are that it's fragile looking and i'm always accidentally touching the top of the edged to edge screen. A case fixes this.

Purchased in March 2021 at Telstra for $1,349.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software
1 comment
Samsung
Samsung AUSamsung

Hayley

HayleyHunter Region, NSW

  • 2 reviews

Great phone

published

This is an incredible phone. I use it for work and for personal use. It's ease of use size makes it the perfect companion. The graphics are great for photos and videos.

Purchased in April 2021 at Optus.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

Sam M

Sam MMelbourne

  • 11 reviews

Decent

published

Features are solid, build quality is decent but it can feel a little fragile, camera is.not the best on the market but it does the job, finger print scanner and facial recognition not as good as other phones.

Purchased in April 2021.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

Vanessa

VanessaGreater Melbourne (Metropolitan), VIC

  • 27 reviews
  • 7 likes

Screen is so colourful, camera is excellent!

published

I used note 8 before and this s10 is soooo way better than note 8. The screen is ultra hd. Battery life is excellent. Camera, hands down. Captures great photos I love it!
It's expensive but it's worth it.

Purchased in April 2021 at JB Hi-Fi Retail Stores for $1,500.00.

Ease of Use
Value for Money
Performance
Battery Life
Camera Quality
Hardware
Software

The reviewer stated that an incentive was offered for this review


Page 2 of 3

See all Samsung Galaxy S10 reviews

Questions & Answers

EBG

EBGasked

still waiting for an answer as to my settings keep changing at random. how can I lock my settings ???????????????

2 answers
Samsung
AdaSamsung

Hi, if you are experiencing troubles with your S10, we recommend taking your device to the nearest service centre so we can take a look at this for you.

Remember, all visits require a booking - you can make yours via the link below:
https://www.samsung.com/au/samsungstore/bookings/

Alternatively, you can reach out to our Customer Care team on 1300 362 603 for further assistance.

Ada
Samsung AU

EBG
EBG

please read below.
This mobile was never set up correctly, the screen keeps going blank even while dialling, the brightness seems to be permanently set on energy saving mode, the Samsung shop has never heard of enhanced volume, the phone keeps signalling that there is a message but there is no message, There was a fault that the other party could not hear the caller so the first party would have to redial.
There are just too many faults that cost the owner time and money in lost time. I never had any problems with a former Galaxy s4. The customer service is 1/10. Why is it not possible to speak to someone in Australia. The user manual is not helpful.
This phone has been back to Samsung 3 time and back to Telstra 3 times. How much more time do I have to waste?
Kath from Samsung
Sorry to hear of the connectivity issues you are experiencing with your Samsung S10. I understand that you have visited our store three times previously and I would like to look further into this interaction. Would you be able to forward your enquiry over to us via the link below as it is our main point of contact?
EBG I don't have Facebook.
ADA from Samsung
If you are unable to reach the Social Team via our social channels, you can also reach out to our Customer Care team on 1300 362 603 for further assistance.
EBG
Just back from the Samsung phone shop (for the 4th time), getting my settings reset (again) to what I want. Why do my settings keep changing at random?
The 1300 number is in the Philippines. Why can’t I speak to someone in Australia? I spent 1 1/2 hours talking to the Philippines 2 weeks ago and got nowhere. They are far more concerned with verifying one’s identity than actually problem solving.
Kath from Samsung
Multiple factors could be the cause, EBG. This may include but not be limited to third party applications downloaded on your Samsung S10. If you would like further support, I would recommend contacting the number provided or alternatively, you can visit your nearest Samsung service centre to get a member of our team to help look into this for you! You can find your nearest authorised service centre via the link below:
EBG
just wasted 35 minutes talking to someone in the Philippines and achieved nothing. The suggested I take my phone to the nearest service centre at Olympic park Sydney .great I live in Adelaide.!

ADA from Samsung
Your feedback has not gone unnoticed and will be passed on.
You can however, find your nearest service centre via the link below:
https://www.samsung.com/au/suppormult/service-centre/
If you don't have time to visit, or can't get to one of our Service Locations - you also have the option to drop it off at your local Australia Post office. For more information, please see below:
https://cybersvc2.samsungcsportal.com:83/samsungcare/au/index_m?dpFlag=Y
Problems of random setting changes.1. This phone permanently set on energy saving mode. The screen brightness keeps going dim while I am trying to take pictures for work out doors .
2. The volume keeps doing down. I am partially deaf and have to keep setting the volume back to max. Samsung customer service centre has never heard of enhanced Volume.!
3. I wanted the battery charged to show on screen but the manual does not show how to set this up.
4. The screen keeps going blank after 10 seconds even while I am still dialling.
5. The picture settings keep changing at random ie the photo size and shape.
6. Today the photo mode keeps reversing to Selfi mode instead of picture mode
7. The screen rotation would not work for more than 1 week.
8. There has been a persistent problem where after 5 minutes the call partially drops out I can hear the other party but they can]t hear me. No one at Samsung has ever addressed this problem. This means I have to make more calls than necessary.
9. I want all my pictures stored in one place. I don’t want them stored under separate headings or in separate files.

10. Why does Gallery open in edit mode?

11. There is something wrong with the screen sensitivity in theat one has to swipe the screen up to 10 times just to answer a call.

12. And many more problems with random setting changes. This phone cannot do even the most functions ie take a picture then send by either email or SMS. With this This phone there is no guarantee that I can complete a call without the call dropping out.
13. This phone is now costing me time and money both in lost calls and visiting your Samsung agents . I am a civil engineer and I charge $A75 per hour. So far you have wasted more than 10 hours of my time. so what are you goinh to do about it ???????


EBG

EBGasked

I wrote a review of the Samsung s10 why is it not on your web site???????

Pending

worst mobile ever, worst customer service ever

This mobile was never set up correctly, the screen keeps going blank even while dialling, the brightness seems to be permanently set on energy saving mode, the Samsung shop has never heard of enhanced volume, the phone keeps signalling that there is a message but there is no message, There was a fault that the other party could not hear the caller so the first party would have to redial.
There are just too many faults that cost the owner time and money in lost time. I never had any problems with a former Galaxy s4.The customer service is 1/10. Why is it not possible to speak to someone in Australia. The user manual is not helpful.

10 answers
Pro Hair
Pro Hair

I dont believe its a bad phone at all. It could be you just got a lemon which happens in ever product we buy. Perhaps go to a phone or computer shop and ask for help in a calm manner. It could be something very simple.
Good luck

EBG
EBG

you cant use a lemon to make phone calls. this phone has been back to Samsung 3 time and back to Telstra twice. how much more time do I have to waste?

Samsung
KathSamsung

Sorry to hear of the connectivity issues you are experiencing with your Samsung S10. I understand that you have visited our store three times previously and I would like to look further into this interaction. Would you be able to forward your enquiry over to us via the link below as it is our main point of contact?

https://www.messenger.com/t/SamsungAustralia

A member of our team will endeavour to reach out to you as soon as possible!

Kath
Samsung AU


Kamal

Kamalasked

Stuck between s10 and s10+. I’m happy to get s10 as I don’t like bigger phones but battery concerns me, as all the reviews I have seen reported it. Kindly advice.

1 answer
Samsung
Samsung AUSamsung

Hi Kamal, the main differences between the S10+ and S10 include battery size, camera specs as well as internal storage options. We have provided a link below to assist you with a side-by-side comparison of the two models.

> https://www.samsung.com/au/smartphones/galaxy-s10/compare/

Jo
Samsung AU


Get an answer from our members and Samsung representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.