Reviewer Photos & Videos
DunsobarkySydney, NSW
Fingerprint sensor doesn't work and phone won't support USB connected headsets
It's fast and has a good enough camera. The screen is good too however...it has some usability flaws
Can't use the fingerprint sensor to unlock the phone, it fails 90% of the time.
The phone app won't use the USB-C port connected headset even though voice recorder, Youtube, music apps etc all can use it perfectly.
Purchased in April 2021.
1 comment
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The Darkening G.
- 2 reviews
- Galaxy S9 256GB
- Verified purchase
A really useful phone that can do practically everything. Cheap for what it is, and good with battery life.
Can be used for anything. Fairly cheap, apps run smoothly. Good battery life and works with most additions, such as phone pens and airpods. Fun and useful. Makes a great gift.
Purchased at Optus.
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Md Shariful A.South East Queensland, QLD
- 2 reviews
Not happy with this phone.
The fingerprint sensor for unlocking the phone doesn't work all the time. I have to press the side button. I was happy with my old galaxy note 5. Shouldn't upgrade it.
Purchased in December 2021 at Harvey Norman.
1 comment
AdaSamsung
Hi Shariful, if you believe there may be a fault with your device, we recommend taking your device to the nearest service centre so we can take a look at this for you.
Remember, all visits require a booking - you can make yours via the link below:... Read more
https://www.samsung.com/au/samsungstore/bookings/ Jo Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy S9 compares to other Mobile Phones
Know better, choose better.
Worst phone ever. And worst service. Apple is far better than samsung.
I bought samsung galaxy s9 less than 6 months, and it had been to samsung repair 3 times. I told them it is a faulty piece but each time they just repair it and problem comes back again and again. (In case of apple you get a completly new replacement if there is any problem).
The problem is with the phone screen if you notice you will see vertical or horizontal colour faded patterns. Most of their phones have this similar issue. As many of my mates facing this problem with their samsung galaxy s8,s9,s9+, moreover, s10 as well.
After telling th...Read more
1 comment
AdaSamsung
We are very sorry to hear about your experience with us, Navi. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo
Samsung AU
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Lily K.South East Queensland, QLD
- 2 reviews
Pretty great.
Camera quality has been great! Very clear pictures with many settings available.
The phones has crisp brightness but also option to select blue light filter.
I use phone for social apps, music, reading articles, photos etc.
Apps sometimes have issues however mostly have run smoothly.
Purchased in September 2021.
1 comment
AdaSamsung
Your review has been much appreciated, Lily. We are glad to hear that you are enjoying your S9. If you are experiencing any difficulties with apps on your device, please don't hesitate to reach out to us via the link below.
> m.me/SamsungAustralia... Read more
Jo Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Brian M.
- 4 reviews
Samsung Galaxy 9
I upgraded from a Galaxy 8 to the 9 and suitably impressed with the phone. I use the phone out in the country on the Telstra network. The camera on the S9 is impressive and has been able to capture images in low light.
Purchased in December 2021.
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NoNameSydney, NSW
- 6 reviews
Overall good but the selfie camera tends to loose quality over time
The phone is overall good, but the selfie camera tends to loose its quality after a while. Also at night time the photos seem to come blurry compared to iPhone where their photos are more clear.
The battery lasts longer than the iPhone however when the phone reaches over 1 year or so it seems to deteriorate.
I love photos and take a lot of photos. The problem I sometime have is the photos turn up a bit fuzzy.
Some apps do seem to run a bit slower and some freeze I.e. Facebook. At the moment I have not been able to do any updates to my apps f...Read more
Purchased at Telstra.
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RobertMurrumbidgee Region, NSW
It's the best phone I've ever got 5 star for me
The camera is mad and it's real easy to use utube love it and the quality of the picture is good and apps run real smoothly I use games on this phone and it's mad
Purchased in January 2021 at Make it mine for $2,000.00.
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Emmah_kateSouthwest, VIC
- 5 reviews
- 2 likes
Amazing phone with everything you need!
Great phone. Great colour. Apps are super fast with no running issues so far. Camera is very clear and takes great photos and videos with no blurring even at night. Apps run very fast with no crashing or freezing. Phone runs well even when close to capacity without slowing down. Phone also has tbe ability to take an sd card upto 128gb for plenty of storage for all those photos and precious memories. Easy to use for everything from social media to email to just taking basic notes or even using for a shopping list. Battery life is also great even...Read more
when connected to wifi and mobile data. Easy to buy a universal case and screen protector for. All in all a great phone. Screen is a great size perfect for everyday reading. So worth the money. I couldn't wait to get my hands on this phone after upgrading from samsung s5 and woah definitely a huge step up from the bare basics.Purchased in June 2021 at Samsung for $849.00.
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The reviewer stated that an incentive was offered for this review
Find out how Samsung Galaxy S9 compares to other Mobile Phones
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MummymooWide Bay-Burnett, QLD
- 4 reviews
Best phone i own from Samsung
Been a samsung user for years. I'm in brand repping business and this phone is perfect to use if you dont have DSLR for capturing photos. There is an option where you can blur background photo with some cool effects.
Purchased in September 2021.
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Lauren VSouthwest, VIC
- 4 reviews
The perfect mix of
I've been using this smartphone for over a year and cannot fault it. Screen size is optimal, and the display is durable and well designed. I use my smartphone all day long on a daily basis for both work and play, and find apps run smoothly and battery life is fantastic. Android is a very user friendly system and Samsung are both high quality and value for money. I would recommend to anyone. Photo quality is exceptional and the phone in general is a pleasure to use.
Purchased in May 2021 at JB Hi-Fi Retail Stores.
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MarkNIllawarra, NSW
- 3 reviews
Best phone I have ever had
This is easily the best phone I have ever had
Photos are amazing and it has a great ease of use
My only cons are battery life and Bixby
I recommend disabling Bixby and just using Google assistant its is just annoying
Purchased in June 2021 at Optus.
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Mike C.
- 5 reviews
- 5 likes
Everything is great except Bixby and bluetooth not compatible with some VW/Skoda models
Great phone and camera, had it for over a year and hasn't missed a beat, no lagging or over heating issue and battery life is good. My only criticism is bixby, cant get rid of it, the bixby button is waste of space as I don't use it and I wish i can disable it and assign it for other functions.
Another issue I have and have discovered with other VW owners is the bluetooth. You can connect with calls but not for media, need to repair bluetooth if I want to use it with media
Purchased in September 2021 at JB Hi-Fi for $997.00.
3 comments
AdaSamsung
Hi Mike, we're glad to hear that you are enjoying your S9! Your feedback has been much appreciated. We also understand that you have had some troubles with the Bluetooth of your device. We would be ha... Read more
ppy to help you out with this. If you would like us to look into this, would you be able to provide us with your contact details and reference number via the link below? Please ensure to copy and paste your product review in a private message to us.Hi Jo,
any other way to get in touch? Not a FB user
AdaSamsung
That is okay, Mike. You are able to contact us on 1300 362 603 so that we can look into this for you. Alternatively, you can also take your device to the nearest service centre so we can take a hands-... Read more
on look at this for you. Remember, all visits require a booking - you can make yours via the link below:Similar opinion? Write a review on ieatwords.com.au!
LindaSydney Surrounds, NSW
- 31 reviews
- 22 likes
Good phone
Good phone. I love samsung and so easy to transfer files, photos and contacts over to samsung using smartswitch! Highly recommend samsung. Good size and easy to navigate and use.
Purchased in December 2021 at Officeworks for $909.00.
1 comment
AdaSamsung
Hi Linda, hope you are enjoying your new S9. We're glad to hear that the switch from the old to new device has been easy! If any questions arise, feel free to let us know.
Jo
Samsung AU
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Wetwork65Sydney Surrounds, NSW
- 26 reviews
- Galaxy S9 64GB
- Verified purchase
Samsung is the best device for me
This is my 5th Samsung smartphone. They just work and have easy access to latest updates.
Always get 2 every 2 years, one for me, one for wife and pass on old to kids.
Purchased in January 2021.
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The reviewer stated that an incentive was offered for this review
Find out how Samsung Galaxy S9 compares to other Mobile Phones
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Shopaholic123Perth
- 8 reviews
- 1 like
- Galaxy S9 64GB
- Verified purchase
Upgrade of camera
Had been putting off upgrading my Samsung Galaxy since it was working well and I'm not one who needs the latest in technology. Turns out I'm impressed with the functionality of the camera embedded in the S9. Previously saw how the iPhone Xs camera took photos and was impressed with that but couldn't justify changing from being an Android user to an Apple user just from the camera. The filters available, the pro mode etc are all very much in use and a definite plus by the upgrade!
Purchased in March 2021 at The Good Guys.
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SetuPeel, WA
- 2 reviews
Absolutely terrible
The phone has terrible battery life and horrible network coverage . Since febuary when they updated to android PIE, my blueetoth seems to connect and disconnect on its own.Have given the phone to sevice centre for about 3 times and they are unable to find a solution and have told me to wait the year till android come out with a update .
Please dont waste your money on their phones, the after service is absolutely terrible.
Purchased in March 2021 at Vodafone.
1 comment
Lisa K.Samsung
Hi Setu, We know how important it is to have your Galaxy working, we’re here to help! Can you let us know more about it?
Facebook > m.me/SamsungAustralia... Read more
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Sambo01Hunter Region, NSW
- 4 reviews
Great phone if you use all aspects
If your in to having all the modern up to date accessories then you will love this phone as did I but I'm happy with s5 or s6 so you could save hundreds if your not to concerned for being a little behind or out dated.
Purchased in May 2021.
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DebbieWide Bay-Burnett, QLD
- 9 reviews
- 1 like
Love my phone
We have had Samsung galaxy phones for years and love them especially the s9 so easy to use and so many great features. The camera is wonderful so many great pics of the kid's and nature never fails me would recommend to anyone
Purchased in November 2021 at Telstra for $690.00.
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OurcoNorth Sydney
- 8 reviews
- 1 like
- Galaxy S9 64GB
- Verified purchase
Not live up to expectation
Not sure if it is build issue but the finger print sensor paint peel off from two months of use.
Camera has good exposure for darker scene. Focus is not as fast as my previous Sony and picture seem a bit blurry when zoom in.
Battery is another area it can do better. With only browsing internet on train/bus, i can barely get a whole day with full charge.
Purchased in April 2021.
1 comment
Samsung AUSamsung
Hi Ourco, we suggest taking your device to a service centre if you would like some assistance from our techs with some of the troubles you're facing.
You can find your closest service centre via the link below:... Read more
>https://www.samsung.com/au/support/service-centre/ Remember, all visits require a booking: >https://www.samsung.com/au/samsungstore/bookings/ Lisa Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Damoasked
Is there a big difference between the international and Australia version of this phone? Kogan and elsewhere sell them for around $730 to $750 which is very cheap. Kogan do have a disclaimer saying that international models may not have some features such as Samsung Pay etc.
3 answers
I do not know the asnwer to your question. I paid around $1000 for this phone
Thanks Val for replying. How long ago did you purchase it? With the S10 out now retailers have dropped the price of the S9 dramatically, but Samsung Australia still has them price expensively at $999 for the 64GB model.
Samsung AUSamsung
Hi Damo, international devices differ from the local Australian models through parts and software, as they are fitted, programmed and optimised for the country of purchase. Our service centres here in Australia are not equipped with the necessary parts and/or software to cater for international models.
If you do have any issues with the device, it is best to get in contact with the country of purchase to receive a remedy. You can find out more information via the below link:
http://www.samsung.com/au/made-for-australia/
Jo
Samsung AU
circlekasked
Can you download the photos to your computer?
1 answer
Samsung AUSamsung
Hi, you are able to transfer downloaded photos to your PC. I have provided similar steps via the link below to help guide you.
> https://www.samsung.com/au/support/mobile-devices/transfer-photos-from-phone-to-pc/
Jo
Samsung AU
Robynasked
I've just updated to an S9 - is there some way of showing that I have a message or missed a phone call? If I don't hear a message come in there is no indication on the screen like there was on all my other phones - they used to show a small number in the corner of the app on the screen
2 answers
Check in setting if you have the notifications set on, they might not be, I get all the notifications from missed calls and texts but i also went through all the settings and changed them all to how I like them.
PhilSamsung
Hi there, thanks for your question!
There are a few ways you can check if you have missed calls, messages or notifications.
Firstly, if you have your Always On feature enabled you will see notification icons below the time.
(Please note if you have Battery Saver on Always On gets disabled as well as the LED indicator on the top left of the screen).
Check Settings > Notifications > Enable 'App Icon Badges' > Click into App Icon Badges and make sure under 'Badge Style' Show with number is enabled.
Then below that there is a 'Show notifications' feature which if you turn on, you can press & hold onto an app, and it'll give you a small notification preview. (Please check through the list of apps in the first page to see if the right apps are enabled).
Check Settings > Display > Enable LED indicator
Hope this helps! And remember, if Battery Saver is turned on, most of your notifications indicators will be disabled to save battery.
Philip
Samsung Australia
Prices
- Samsung - SM-G960FZKAXSA - Galaxy S9 64GB - Midnight Black$999.00
- Samsung - SM-G960FZPAXSA - Galaxy S9 64GB - Lilac Purple$999.00
- Samsung Galaxy S9 Dual SIM 4G LTE (128GB, Coral Blue) - FREE DELIVERY$1,008.00
- Samsung Galaxy S9 Dual SIM 4G LTE (128GB, Gold) - FREE DELIVERY$1,008.00
- Samsung Galaxy S9 Dual SIM 4G LTE (128GB, Lilac Purple) - FREE DELIVERY$1,013.00
- Samsung Galaxy S9 Dual SIM 4G LTE (128GB, Midnight Black) - FREE DELIVERY$1,013.00
- Samsung - SM-G960FZBAXSA - Galaxy S9 64GB - Coral Blue$1,199.00
- Samsung - SM-G960FZKFXSA - Galaxy S9 256GB - Midnight Black$1,199.00
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MickSamsung
Hey there, thanks for reaching out. If you’re having difficulty with the fingerprint sensor, we would recommend re adding your fingerprints at different angles and positions so your device has a more ... Read more
complete image of your fingerprint. You can visit the link below for more information. https://www.samsung.com/au/getstarted/setup/setup-fingerprint-scanner/