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michael j.Greater Melbourne (Inner), VIC
- 2 reviews
Internet so slow and arrogant support staff
Swapped to skymesh, found slower speeds than my old ISP and when I called for help could never get any.
Called up to ask if there was a problem with the service but was rudely told it's working fine, practically hung up on. Changed again to another provider and haven't looked back, seems the speed issue was their fault!
1 comment
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Tech phone support is pathetic. Waiting too long.
Tech phone help is PATHETIC. Waiting for 35 minutes so far!!Told call number 9..Yeah! Right. Disgusting. Cannot call me back as don't take laptop down the paddock! Fairly fed up.
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slow as
175 kbs/sec sooooooo slow. promises of consistent high speed ....faster on mobile data network. Sign you up and offer a modem but modem took 10 days to arrive so paid for 10 days of service with no service
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Find out how SkyMesh Sky Muster Satellite NBN 12 (Basic Evening Speed) compares to other Internet Service Providers
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PERFECTION - NO PROBLEMS
all good - love it! No issues with the service - living in the bush we depend on a reliable service and have been very satisfied - even when struck by lightening the problem was fixed without any charges
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DianneTabulam N.S.W
- 3 reviews
No Problems
We live in the country and have always had good reliable service. I do not use the computer a great deal so I am satisfied with the plan I am on. I have had to contact Skymesh only a couple of times in 10 years and have always spoken to pleasant, friendly and helpful people.
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SkyMeshSkyMesh
Hey Michael, We're sorry to hear that. That's obviously not the experience we want for our customers at all. We have sent you a direct message. We would love to review this for you. - Thanks, Ben.