From March the 12th, 2020, Smart Homes For Living is offering each reviewer a $25 Coles Myer Gift Card for taking the time to write a review. This incentive is offered to reviewers who have written either a positive or negative review. Reviews below may have received this incentive. Previous incentives included a $50 Coles Myer gift card from July 18th 2018, until the 7th of January, 2022. Other incentives included, a $100 Coles Myer Gift Card for reviews posted from January 8th until May 31st 2022. Lastly, June 1st, 2022 until March 11th, 2020 a $50 Coles Myer Gift Card.
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WA, Osborne Park, WA, Busselton, WA, Bunbury, WA, Margaret RiverReviewer Photos & Videos
Jemma T.Perth, WA
- Smart Homes For Living
- Verified customer
So far so good
We are now at the construction stage of building our first home with Smart homes for living. So far everything has gone smoothly and to plan. We have found everyone from smart homes really helpful with making decisions and explaining things we havent been sure about. There were lots of options at prestart, some we were surprised to see included as standard. We had the floor plans altered to suit our needs with a lot of people commenting on how well we used the space. Overall we would highly recommend Smart homes for living to anyone looking to build!
1 comment
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XelPerth, WA
- Smart Homes For Living
- Verified customer
Our Smartest Decision Ever
After being disappointed with our first home from a different builder 4 years ago, looks like fate has given us another chance to make our Dream House come true and this time with the help of Jeremy. ^_^ Right on our very first meeting in his office, my husband and I were both impressed about the results that made us more determined and excited towards building a beautiful house with Smart Homes. The house design offered to us and its inclusions were indeed very much impressive and the cost of the house itself is just right. From the finance a...Read more
pproval, to pre-start meeting; and even up to the construction period, we never had any problems during the process as all the staff involved are very accommodating and helpful. But what's more exciting? The construction time frame is very much on schedule that everything just run so really quick. Credits to our building supervisor, Philip Robson for being so hands-on at the site. ^_^ At this point in time, my family cannot still believe that we are so close to owning a huge house that we can really be proud of. Something that we can confidently pass on to our children's children and to the next generation to come. We can't wait for the practical completion and the key handover soon then we can invite our friends during the House Warming and share with them the wonderful experience we have with Smart Homes. To Jeremy and to the rest of the Smart Homes Team, thank you very, very much for this wonderful chance to have acquired a beautiful house with you. Thank you for making our dream house turn into reality. Indeed, choosing Smart Homes is the best decision that we ever have made for our home. We will surely recommend Smart Homes to everyone that we know. Cheers and more power!!!
1 comment
Smart H.Smart Homes For Living
Hi Xel,
Aww we love your couple photo in front of your new home, how exciting. We love being a part of building your dream home & we can't wait for key handover day! We will be sure to pass on your lovely feedback to Jeremy & Phil.
Smart Online Team.
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KristelHPerth, WA
- WA, Osborne Park
- Verified customer
Couldn't be happier!!
My partner and I were hesitate at first to look into building as first home builders after some bad experiences with other companies but right from the get go, Smart Homes has been amazing. Everyone from our home consultant, Emily Read, our finance broker John Rose, Prestart and everyone all the way through construction have been so amazing! They were all so informative and answered any questions we had! So far we are so impressed with the quality and time everything has taken. We would definitely recommend time and time again :)
1 comment
Smart H.Smart Homes For Living
Hi Kristel,
Yay, we love hearing that you couldn't be happier with how things are tracking. That's why we do this! It's also great to know that everyone has been very helpful at each stage and kept you well informed.
Smart Online Team.
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Find out how Smart Homes For Living compares to other Home Builders
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AIDENPerth, WA
- WA, Osborne Park
- Verified customer
Well above expectation
Quality and workmanship was well above standard with attention to detail. Fixed price site works. Nothing to fault.
And the build time seemed to be quicker than neighbouring homes. Pre start was easy with help given at every stage, all questions were answered in detail and very prompt, would build with again
1 comment
Smart H.Smart Homes For Living
Hi Aiden,
It's so great to hear that everything about your building experience exceeded your expectations. We aim to ensure that prestart is as seamless as possible and that any answers you have alon... Read more
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Cheeky G.Perth, WA
- WA, Osborne Park
- Verified customer
The best choice when it comes to building
Me and my Girlfriend chose smart homes because of all the positive reviews and Im glad we did! Emily Read our smart homes consultant was so helpful and informative about the process that it was just to easy. I recommend smart homes to anyone that is building their first home!
1 comment
Smart H.Smart Homes For Living
Hey,
Thanks so much for leaving this review and it's so great to hear that you found our reviews useful during your research! We will be sure to pass on your lovely feedback to Emily.
Smart Online Team.
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CourtneyPerth, WA
- WA, Osborne Park
- Verified customer
Amazing!
Everyone who has been apart of building our dream home has been amazing, supporting and understanding. We had a big wish list with a tiny budget but made it happen. We cant be more excited! Everything has happening on time and budget. Special thanks to Emily rose and John rose
1 comment
Smart H.Smart Homes For Living
Hi Courtney,
We love your puppy picture! They are sooo cute and look extremely happy in their new stomping ground. We're glad we could make your wish list come true, even on a tight budget. We do love... Read more
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RhettPerth, WA
- WA, Osborne Park
- Verified customer
Cut above the rest!
My fiance and I went to Jeremy as complete beginners with absolutely no idea about anything when it came to building a house. He was completely honest with us from the very beginning, taking time to get to know who we were and what we wanted to get out of our house. Jeremy advised us throughout the whole process and delivered in bringing us not just a house, but a home. He took the time to go through our plans, adjusting them until they were absolutely perfect. We are now now a month away from moving into our dream home and we cannot fault anything about building through Smart Homes. They really have made this whole process a dream and we are forever grateful!
1 comment
Smart H.Smart Homes For Living
Hi Rhett,
Thanks so much for taking the time to write this review, it's so greatly appreciated as we just love reading about our client's journeys. Jeremy is such a good egg and it's great that he wa... Read more
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BenPeel, WA
- WA, Osborne Park
- Verified customer
Easiest Decision We Have Ever Made!!
We are almost finished our build with Smart Homes and we honestly could not be happier and more confident in our decision to build with them. As first home owners, the building process was very daunting and we have heard many bad things by many other people however our whole process has been smooth sailing. Jeremy our sales consultant worked closely with us and put in lots of hard work to find us the perfect plan as well as the perfect place to build as we initially came to him unsure, he ensured we were 100% confident in starting the build. Al...Read more
ex was our finance broker and helped us sort everything and we will definitely be going back to him for any other needs. We were super impressed with Karen, our pre start consultant, who showed us her experience and professionalism in the industry, guiding us through all our pre start questions as well as putting in her tips and tricks. Now we are about 4 weeks away from practical completion and our actual building process from slab down has gone extremely fast and smooth. John is our building supervisor and has blown us away with how he has managed the build. After the bricks were completed, he estimated our move in date to be mid December. He ensured that he will try his hardest to get us in before Christmas and now, 5 weeks since our first on site meeting, we are now being told mid November! We have had no issues pre construction and during our construction, we are extremely pleased with this as we have often been told how terrible building with the wrong company can be! John has been on top of everything - for example when our window frames hadn't been delivered yet He still got our bricklayers to start laying bricks so that there was no setback!!! Our final cost was lower than our estimated cost with the help of our finance consultant we managed to put down a larger deposit. Building with smart homes, we got so many features that you would expect to be upgrades and extra's at no extra cost which really has made our house move from average to spectacular. We have paid an amazing price for our 4 bedroom, 2 bathroom house and already have lots of people asking about our plans due to the excellent layout, price and features. The quality of our house and all of the inclusions are incredible. We are honestly so happy choosing Smart Homes and I will recommend it to everyone I know who is building!1 comment
Smart H.Smart Homes For Living
Hi Ben,
We absolutely loved reading through your review, it's incredible to hear how well your build has gone & that you'll even be in your home before Christmas. Not to mention your final cost coming... Read more
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Jacinta H.Perth, WA
- WA, Osborne Park
- Verified customer
BEST EXPERIENCE EVER!
We have only just started our building journey with Smart Homes after a terrible experience with another builder, but so far we have had the best service, nothing has been too much trouble and everything has been explained so well thanks to Sadek! Both my husband and I couldn't recommend him enough!
1 comment
Smart H.Smart Homes For Living
Hi Jacinta,
So lovely to hear that you're enjoying your building experience. We can't wait to build your brand new home!
Smart Online Team.
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- WA, Osborne Park
- Verified customer
Damian is an absolute gem!
My fiancé and I approached Damian in February with absolutely no clue what we were doing. He took us under his wing and made us feel so comfortable with the whole process. He found the perfect lot for us and an amazing house package that fit within our budget. We were overwhelmed with the value for money he offered us. Our mortgage broker that we met through Damian is absolutely incredible and we will definitely be going back to him in the future.
8 months down the track and we are only weeks away from Practical Completion.
We have loved ever...Read more
1 comment
Smart H.Smart Homes For Living
Hi Acacia,
Wow, we're SO happy to hear that you've loved every step of your building journey, that means the world to us. Damian is a real superstar and loves making sure his clients get the best val... Read more
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- WA, Osborne Park
- Verified customer
Thank you Smart Homes
We went to Smart Homes after recommendation from our land agent. We were looking for a bespoke house design due to our family situation, and we were given outstanding service from the very start. Neil Morris designed our home and worked closely with us to ensure our needs were met. He has been a pleasure to work with, being friendly and contactable whenever we had a question or concern. Neil and the team at Smart Homes have always been speedy and professional and strive to ensure your needs are met. The quality of the home build is out of this world. We would recommend the professionalism and friendly approach of the team to anyone!
1 comment
Smart H.Smart Homes For Living
Hi Damian and Ashley,
We just loved reading your review and are over the moon that you loved your building experience with Smart Homes For Living. Neil is a real asset to the business with his all of... Read more
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ChiaraPerth, WA
- WA, Osborne Park
- Verified customer
Friendly and in depth
As I am still quite young I found it very daunting making such a big commitment to building my first home but Neil Morris made it extremely easy for me and he was so helpful and understanding.. and not to mention hilarious! He focused on what I wanted and helped me through the whole process with no issues, he was solely focused on what I was wanting to achieve. Neil was there when and if i needed him and was happy to answer all of my questions (and i can tell you that there were alot haha). The process has been great and I have now got my slab down- it has all happened so fast! I cant wait for my first home to pop up, it is such an exciting experience! I cant recommend Neil Morris and Smart Homes enough, great job guys :)
1 comment
Smart H.Smart Homes For Living
Hey Chiara,
Thanks so much for writing this review, we're so pleased we were able to help you get into your own home and were even able to make it fun and easy! We can't wait to watch your new home go up and your dreams be built.
Smart Online Team.
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Andrew G.Perth, WA
- WA, Osborne Park
- Verified customer
Great experience so far
We decided to build with SMART homes in January and Nicole was a tremendous help in getting the best value for money to get our application across the line. SMART was able to meet all of our requirements and more. We were extremely happy with the end result of the planning and contract stages.
Although initially experiencing some communication problems, they were quickly sorted out and did not hinder the progress of the build. The site supervisor conversations have been easy and informative and the building manager was understanding and quick t...Read more
2 comments
Smart H.Smart Homes For Living
Hi Andrew G,
Thank you for sharing your transparent review. We understand you’re liaising with our Building Manager and he is working through your concerns. The entire Smart Homes For Living team aim ... Read more
The building manager was a big help in restoring lines of communication and the review has been edited to reflect the positive changes.
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Tiffany D.Perth, WA
- 4 reviews
- WA, Osborne Park
- Verified customer
Overall Good First Home Buying Experience
Being quite young and building a house by yourself is a very daunting and difficult experience. I was often taken advantage of or looked over due to this. However, from my first meeting with Adam from Smart Homes it was clear that they respected what I wanted and helped my achieve this without stretching my very tight budget. I had previously had a design drawn up with another company and made a quick swap due to the previous company offering me a way smaller build, they helped me out a lot with the quick time restraints on finance ect. My rep ...Read more
Kylie was great with all my change of minds and little things I wanted to add here and there and always promt to reply to my queries, I cannot fault her. Once finance was approved it did not take long to get the ball rolling. I made many visits to the block throughout the build and noticed that things were moving nice and smoothly, despite the many rainy weeks I had. Being FIFO I am very busy and Smart Homes did very well in working around my schedule for meetings etc. The key handover was nice and quick to accommodate for my flying out soon after. The build was completed in the expected time frame with no dramas there. The quality of cabinetry, benches and appliances are great. I especially love my oven and have had many compliments of it already! If I could criticise anything it would just be some little things. I had the doors and frames painted black and was not aware that there was going to be a pretty significant overspray on the walls which I need to now fix. Apparently this is standard, but would have been nice to know. Some of the tops of my doors were also left unpainted. Overall I am very happy with the build and wouldn't hesitate to build with Smart Homes again. Thanks! - Tiff1 comment
Smart H.Smart Homes For Living
Hi Tiffany,
Thank you so much for taking the time to write this lovely review, we appreciate your kind words. It's so great to hear that you enjoyed your building experience! We will be sure to pass your feedback onto our team.
Smart Online Team.
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BethPerth, WA
- WA, Osborne Park
- Verified customer
Thank you Smart Homes!
We've been in our new home for just over a week now and we absolutely love it!
Gordon was absolutely amazing in the process of helping us to design our dream home. We spoke with numerous building companies in the initial stages of deciding who to build with but Gordon was by far the best and really convinced us to build with Smart Homes - a decision we still remain so happy with. He listened to exactly what we wanted (which was a lot), he asked lots of questions and made a few smart suggestions that we never would have even considered. He trul...Read more
y went above and beyond. Gordon also recommended Gillian, our mortgage broker, which was absolutely amazing as she really helped us through the whole process. The communication was so good between all parties which reduced a lot of potential headaches that we know other friends have experienced when building elsewhere. On to prestart and we had Sarah who was also really helpful and ran through all of the features of our home. There were a few small things we missed at prestart as it is such a huge process and we went through everything so quickly. Luckily we had chosen our tiles and flooring prior to prestart as this reduced a lot of the stress on the day. Sarah also liased really well with us and helped us amend a couple of things we forgot to mention on the day of prestart before we signed everything off. Overall, the build went pretty smoothly. There were a few things that weren't communicated to us but they didn't cause any major dramas so we can't complain too much. It would have been nice to be told that our site supervisor had been changed in the process as we only found out from a family member who went to have a look at the house.1 comment
Smart H.Smart Homes For Living
Hi Beth,
Thank you so much for taking the time to leave such a detailed review of your building journey with us, we really love hearing about our client's experiences. We'll be sure to pass on your feedback to our team.
Smart Online Team.
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SLA
- 3 reviews
- WA, Osborne Park
- Verified customer
Love our home
We just finished building with Smart Homes and got our keys last week. Overall it has been a positive experience.
Our pre build was ultimately the most organized and professional experience of all. Gordon was our go to guy who had to put up with me for some time prior to the build. He custom designed our home and listened to exactly what we wanted. However it came a bit over budget! But we kind of expected that. He was available any time and nothing was a hassle for him. If I changed or added things he was always there to help, even though th...Read more
ere was a lot of times! Gordon was the main reason we choose smart homes. An asset to the company for sure. He went out of his way to help with numerous things we needed like rushing through council approvals and meeting me over an hour away to discuss plans. After a long process planning (by no fault of smart homes) we finally were able to move to prestart. We had Sarah and she knew her stuff. She was onto all matters and all went to plan. The only issue we had with prestart was the lack of communication about picking tiles before prestart, we weren't aware that the tile shop we were sent to didn't do our main floor tile and if we wanted to go through that company it would be extra. Then onto the build and had Kylie for our client liaison- we were updated with things regularly with our build. We had a few mistakes made by drafting and these were rectified as soon as I brought it to her attention. Also was obliging when I continued to add some more things. Our building supervisor was good, but felt he was overworked and didn't get enough time on each project. I felt like I needed to be frequently at the build myself. As a few mistakes were picked up.1 comment
Smart H.Smart Homes For Living
Hi,
Thank you so much for taking the time to leave such a detailed review of your building journey with us, we appreciate your kind words. We'll be sure to pass on your feedback to our team.
Smart Online Team.
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Crystal LeongPerth, WA
- WA, Osborne Park
- Verified customer
Perfect first home experience!
Building with Smart Homes has been amazing journey although there was a slight hiccup in design at the beginning due to council rejection (Ivano, my consultant did his best and put up a good fight to convince the council), the special custom design redesign turned out to be better and create more space in the house. From slab down to practical completion inspection, the build quality was top-notch - no major faults found by my independent building inspector and minor fixes spotted during each phase were rectified immediately by site supervisor,...Read more
Tony. Building inspector gave a 'Pretty Good' during PCI. Build took 21 weeks, very impressed with the progress and handover was done without any issues. Love the 'smart doorbell' gift :) Very happy with the flexibility, top quality selections (flooring/tiles/tapwares/sink/basin) and brands (Miele) provided by Smart Homes - many options available to make a designer home. The inclusions are amazingly valued compared to other builders. The team (Ivano, Sarah, Kylie and Tony) are awesome people to work with, they listened and put in more than 100% to make my dream home a success. My questions were always answered with detailed explanation and honesty and suggestions were always provided when needed. We are so impressed with the experience that we are building again with Smart Homes for our home down south! For those who are thinking of building with Smarts, I highly recommend Team Smarts!!!1 comment
Smart H.Smart Homes For Living
Hi Crystal,
Thanks so much for leaving this glowing review. We're so glad that you enjoyed your building experience and loved all of our amazing selections on offer. Ivano, Sarah, Kylie and Tony reall... Read more
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Review collected in partnership with Smart Homes For Living
- Smart Homes For Living
- Verified customer
Building with Smart Homes
We spent a fair bit of time comparing builders before making our decision to go with Smart Homes. Hoesntly, we did not know who Smart Homes were initially but given their competivie inclusions and great sales personel Brandon Hine, we just had to go with Smart.
Our built was completed in Dec 2018 and have moved in since Jan 2022. Going ahead with Smart was the best decision we made. I cannot say that the process was the smoothest, there were definately problems a long the way, but the team at Smart were very quick to resolve them. They were t...Read more
ransparent and honest with the information they gave us from begining to end. They gave us as much information as they possibly could, which is great given that it was our first time building, and we hoesntly dint know what we dint know. I had another friend who went ahead with another build, and had things like the microwave recess missing a GPO, because the builder did not "mention" that the recess did not come with a GPO, and this was with one of the major builders (which we will not name), not a small builder. We never had that kind of problems with Smart. The build quality was definately impressive. Although there are things that needs fixing, just like every other build. They were quick to resolve, and did it the very best they could. Brandon and the team were always responsive to our needs and requests. We are extremely satisfied with our build thus far, but its not over yet for us, we have yet to go through the defects liability items to be addressed. But Im positive that it will all be taken care of by Smart.1 comment
Smart H.Smart Homes For Living
Hi Lin and Jess,
We loved reading through your review! It was so positive and honest and really captured what building your own home is like. We're so so so glad that you are extremely satisfied with ... Read more
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LyndaPeel, WA
- WA, Osborne Park
- Verified customer
You never gave up on us !
Damian and Neil you never gave up on us - Thank you so much for your outstanding service and patience with us designing our dream home. Other builders promised us the world but did not deliver - it has been a long process but we got there in the end. As this is our Forth build and our last it was so important to get it right - you worked with us and gave us your time and never gave up and we appreciate it so much - if this is the type of service Smart Homes offer im excited for this journey. Bring on prestart.
1 comment
Smart H.Smart Homes For Living
Hi Lynda,
Thank you for sharing your great experience with us! We are so proud of Damo, Neil & the team and look forward to seeing your home come together. We think you'll love the pre-start selection stage!
Smart Online Team
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KaylaPerth, WA
- WA, Osborne Park
- Verified customer
We finally got there thanks to Smart Homes
Due to Personal reasons it has been a long process to get to slab down. But thanks to smart homes mainly Damian and Sarah they have made everything much easier.
1 comment
Smart H.Smart Homes For Living
Hi Kayla,
Thank you so much for sharing your review with the team! We are so pleased to here you had a great experience and we will be sure to pass on the good news to Damian and Sarah. We wish you a... Read more
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Questions & Answers
Armin R.asked
would like know if its within my budget? How much "SH35" with terrace approx?
1 answer
Smart H.Smart Homes For Living
Hi Armin,
Thank you for your question. We’d be happy to discuss any queries you may have, please reach out to us on 9241 1300.
We look forward to assisting you further.
Kind regards,
Smart Online Team.
Jakeasked
What's included in the Smart homes Ultimate spec? There isn't crap all information they provide!!
1 answer
Smart H.Smart Homes For Living
Hi Jake,
Thank you for your comment. The Ultimate includes the following inclusions:
- 30c ceilings through out
- EssaStone benchtops to your kitchen
- Luxury 600x600 tiling to living areas
- High quality carpet and underlay to the bedrooms and theatre
- Venetian blinds to windows
- Ducted reverse-cycle air-conditioning
- Internal wall painting Upgraded ensuite, bathroom and laundry
- Deluxe kitchen appliances
If please contact us on 92411 311 or via our website if you have any further questions, we would be happy to help. Kind regards, SMART Online Team.
Jayasked
Do you install the NBN connection facilities to newly build homes?
1 answer
Smart H.Smart Homes For Living
Hi Jay, thank you for your question. Smart Homes For Living specification includes a NBN ready pack – phone point, TV point and data point with
TV antenna if required. The home owner is required to liaise directly with their provider to facilitate their connection. If you have any additional questions, please do not hesitate to get in contact. Kind regards, SMART online team.
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Smart H.Smart Homes For Living
Hi Jemma,
it their lifestyle so it's great to see you're reaping the benefits of this! Wishing you all the best with your build. Smart Online Team.Thank you for taking the time to write this review, we really love reading about our client's building experiences. We really enjoy giving our clients the freedom to amend their plans to su... Read more