I was brought both the kettle and toaster for my birthday, the toaster is 19 months old, so, no longer under warranty and it keeps tripping the safety switch. It’s only ever been lightly used and to be honest, it’s never been that great, sometimes it burnt the toast, sometimes it would not toast enough even though it was on exactly the same number setting, I’ve owned $30 toasters that have performed much better and lasted longer. After reading the reviews, this seems to be a common fault, if only I researched beforehand, I would have steered well clear from this toaster. It certainly looks the part, but the quality is rubbish!!

It toasts unevenly thanks to several elements not working from new, and dries the bread out more than it toasts. It noisily ejects with such aggression, the toast becomes a projectile and often hits the floor - creating a mess and a waste. The browning control is temperamental; the same setting is ok one day, overdone the next. Unlike our previous (much cheaper) toaster, the Smeg is absolutely useless for cooking crumpets. It’s only redeeming feature is the long slots. We got it via a rewards program. I’m glad we didn’t pay directly for it, or we would’ve felt very ripped off by such a poor performing product. We will not have another Smeg!

Bought my smeg toaster in December from Myer. Been working perfectly fine and makes perfect toast when it's actually working. Today, when I wanted toast real bad, the toaster would not work. It's less than a year old. I m lost for words, lasted less than 9mnths. For its price u would think it will last a life time.

This is the second Smeg toaster I’ve had in under three years . The first one lasted less than a year and the second one I’ve just thrown out after less than two years . Smeg replaced the first and I recently emailed them, no reply, to let them know the same thing, tripping the safety switch, happened to the second one . We also have a Smeg kettle which is now starting to leak under the water level window, again we’ve had it under three years. As I said to Smeg Australia, I wonder if this would be happening if they were still Made in Italy. Smeg used to have a really good name and now you get inferior quality for the same high price. Simply replacing appliances just causes toxic landfill . They should be made to last at least 5 years .

I had a faulty toaster replaced as after 6 months it started only toasting one side. 4 months later the replacement one did exactly the same thing. Harvey Norman were happy to let me get a different brand as I wasn’t interested in another Smeg as it seems to be a manufacturing flaw. It’s a pity because I think it’s the best looking toaster out there.

I agree my $400 toaster kettle smeg set does send toast muffins crumpets flying across the room all the time. My kettle lid sticks too. Ive had quite a few 5 second rules before school drop off. I expect more from such expensive appliances

This toaster sends the toast/muffins flying out onto the floor. Doesn't matter if I put in 2 or 3. Bought the kettle also and only had it 7 months and the lid is sticking when trying to open. To have spent $400 on both I would have been better to have gone to KMART and spent $60. Not happy!

Dream toaster! Beautiful colour (which lasts, unlike the kettle), and I especially love the removable tray for crumbs. Perfect for any retro kitchen - an absolute must have! 10/10, five stars!

Worked well for 6months now exchanged loses silicone feet too easily and started cooking toast across only half the bread replacement had 2 pads missing but pack of 4 in the ops manual

Bought in 2017 the lift does not block when pushed down. Also the element on one side doesn’t work either.
You would think that a 300$ toaster would last a little longer!

Bought this toaster just over a year ago from
DJs. I normally keep all receipts but couldn’t find one for the toaster. It worked beautifully for over a year. It then started tripping my safety switch on the house switchboard. I tried the toaster in different plug sockets and determined it was definitely the toaster. I contacted Smeg and to my total disbelief they replaced it no questions asked. I sent them the serial number and the replacement toaster arrived in about 7 days! Well done Smeg! That’s customer service! I have the kettle, mixer and the blender and the products are amazing.

This toaster was purchased less than a year ago, and from day one has always had issues. Firstly, it only toasts ONE side of the bread; meaning I have to manually flip it so it will toast evenly. That is not okay for such an expensive toaster. The final straw was today when I noticed something smelled like smoke/electrical fire in the kitchen.. I run to the kitchen to find that the toaster was smoking and it looked as though the coil inside had caught flame. I quickly unplugged it and will definitely not be turning it back on. This is a fire hazard and could have easily caused a house fire. I have attached a photo to show you the damage it has caused to the outside. CAUTION TO ALL! Emailed them but have yet to hear a response...

I brought this toaster along with my kettle in May 2018, just after 3 months the toaster middle element has gone.We continued turning toast over to fully cook.
I ordered online through a company and when i approached the company my purchase had fallen past the 3 month time limit for me to get any help from Paypal and company wouldn't return my emails (not SMEGs fault i know).
This toaster was nearly £150. Not happy, this morning after taking 10 mins today to make some toast i've decided to research buying a new element(again no idea why i didn't think of this before) but i can't find the spare part anywhere-surly for this price im not expected to throw away this very expensive piece of kitchen eye candy-which is all its useful for now...

At first I was very happy with my toaster. Looked beautiful & worked well. However about 6 months into using it caught fire. I had my back turned & could smell burning & turned & it was on fire. It frightened me so much. I'm very fussy with my toasters & it was always kept clean. I would dearly love another tho not sure if I could trust another SMEG

Purchased the toaster around 2 years ago and it was fine for around 7 months. Unfortunately my daughter threw away receipt and guarantee along with the box in which it came. After 7 months the middle elements stopped working and thus only toasted on one side. We put it to one side and bought another toaster after trying to find someone who could repair it but we had no success with this. I have since brought the toaster back out from storage to see if i could get it working properly again but unfortunately it was still the same. I really loved the style of the toaster and we bought a matching kettle which has been fine.

This is such a great looking toaster but sadly that is now all that is good about it. I also loved the long toasting slots. Unfortunately after only 1 year and 8 months of using it no more than twice a week, the middle panel has now died and the outer panels barely toast the bread. Smeg, after paying $160 for a toaster to only last 20 months is really disappointing.

This is a great toaster, looks great, toasts great. You do have to play around a bit to learn what setting to have it on for how you like toast, but it toasts evenly, not noticeably long, toast doesn’t jam or pop up excessively. I’ve used normal bread and bagels and muffins, but when I’ve used fruit bread you do have to turn the browning down. It’s a great toaster!