Wonderful in store service provided by Kathleen. Her personable approach and knowledge of different mattress types, bed frames and general comfort was impressive.

I have had to wait 3 months for one mattress to pick up from store, organised sufficient transport and mattress was not there. Putting it down to bad luck ordered another mattress for my child, told the mattress will be at the store next week for pick up, when I had rang to pick up the mattress was not there and I was given another number to chase up the matter myself. Upon which I had to pick up within a very limited time frame at a much further location.

[Name Removed] was full of knowledge which made it a very easy shopping experience. I know have full confidence that I have the right bed for me.

I have bought one mattress from them and it was faulty and when I asked them to help me they made excuses.
Don't buy mattress from them

Thankyou Snooze Penrith Store, I love my new bed that was delivered this morning. I quickly put new sheets on and then tested it out....fell asleep in minutes!!! Cant wait to get some shut eye tonight!!
A shout out to Malcolm, thank you for your assistance.
Briallen

I purchased a children's bedroom suite from Snooze Penrith and was told my furniture was on back order and would be here in 8 weeks. Its now 12 weeks later and I am still waiting and I am told it will still be another week or two. Very disappointed as this was intended as a birthday present for our daughter and every time i ring the store they are less then helpful and can even be rude at times