ChristinaTasmania
Fantastic Service!
Thanks to the Launceston Snooze store and especially to Sofie who helped us to pick the perfect bed. Everything was done quickly, including delivery. Also thanks to the lovely delivery guys!
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JenLaunceston, TAS
Fantastic Service!
The staff at Launceston Snooze were so helpful and knowledgeable, from Monica in the store, who showed me many different options, to the lovely delivery men. Thank you so much!!
1 comment
SnoozeSnooze
Dear Jen,
Thank you kindly for taking the time to review Snooze. We are thrilled to hear this, and will pass your feedback onto the team at Launceston.... Read more
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Great service
I recently bought a bedroom suite from Marita at Snooze Launceston. The suite wasn't in stock & i was expecting visitors prior to the delivery date of my furniture. Marita arranged for a spare ensemble to be delivered so I could facilitate sleeping arrangements for my guests. It was such great service and my problem was dealt with in a efficient and pleasant manner. I would definately recommend Snooze Launceston.
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review Mary. We're pleased to hear you had a positive experience, and we will be sure to pass along your feedback to Marita and the Launceston team. Regards, Snooze.
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Lizzy and AlexLaunceston, TAS
AMAZING
Sophie was amazing to work with when finding the right mattress within our budget! The thought of shopping for a mattress was daunting but we walked to into snooze and was given a great experience. The snooze profiler itself was exciting and we felt like we had the whole store at our feet. Sophie accommodated all our needs with ease, professionalism mixed with a little humour. Great all round including satisfaction with our products.
1 comment
SnoozeSnooze
Hi Lizzy and Alex, thank you for taking the time to write a review. We're thrilled to hear about your amazing shopping experience with the team in Launceston and will be sure to pass along this positi... Read more
ve feedback. Enjoy your new mattress! Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Exceptional customer service from store and delivery teams
I’m highly satisfied with the service I received from Sofie and the team at Launceston Snooze. Thank you for taking the time to help me sort through the many options for the perfect bed
1 comment
SnoozeSnooze
Hi Jo, thank you very much for taking the time to leave a review here. We're thrilled to hear that you had a great experience with our team in Launceston and will be sure to pass this feedback on to them. Enjoy your new bed! Regards, Snooze
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Great service & products
Big thank you to Monica @ Launceston Snooze store & the very helpful staff. Purchased a brand new mattress & bedroom suite & we are so happy with not just our delivered bedroom suite but also for the service offered to us from the minute we walked in the door at Snooze. Monica was happy, friendly & very knowledgeable about all the products in store and made sure we new that there were plenty of options available to us when it came to mattresses. What I also would like to compliment Monica & the staff on were they weren't too pushy. We were we...Read more
lcomed to the store but were also left to have a look around before being approached. Once we had decided which suite we wanted & mattress everything was finalised very promptly. Delivery time excellent & options provided. Highly recommend the store to all family & friends. Well done, great service & even better we LOVE our new mattress & bedroom suite. Thank you.1 comment
SnoozeSnooze
Thanks for taking the time to leave a review, Rachel. We're pleased to hear that you were satisfied with your experience in-store, and will be sure to pass your feedback along to Monica and the Launceston team. Regards, Snooze
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Best bed ever
Marita and Andrew were fantastic. I went in several times to lay on the beds so I could make sure I got the one best suited to me. They were always attentive and were happy to help with any questions I had.
I will recommend this store because of exceptional customer service.
1 comment
SnoozeSnooze
Hi Rachel, thanks for taking the time to leave a review. Great to hear you had such a positive experience with our team at Launceston. We will be sure to pass this feedback along. Regards, Snooze.
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JoanneLaunceston, TAS
- 3 reviews
A very pleasant experience!
It had been many years since I had considered purchasing a new bed suite so wasn't sure what to expect. However, I need not have worried. Marita, without being pushy led me through a range of suitable mattresses within my budget. I chose a bedroom suite on display until Marita showed me another on the computer that was just perfect. I could not be happier with the very professional service shown me from purchase to delivery. Thanks to a great team at Snooze, Launceston.
1 comment
SnoozeSnooze
Hi Joanne, thanks for your review. Great to hear you had such a positive experience with Marita and the team at Launceston. We will be sure to pass this along. Regards, Snooze
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Was the best in-store experience ever!!
Hey guys. Just wanting to let you know that the Launceston store was amazing when we brought our bed. Marita I think her name was, was an absolute pleasure to work with. She was polite, kind, helpful and highly knowledgeable. She went to great lengths and patience to help us find the right bed for us. The right firmness for both of us and the best fit for our bed frame. No time limit was too great and no amount of mind changing and um and ahring was too much for her. She helped us to the end. If we weren't keen on something, she wouldn't push....Read more
She would suggest or show us something else that she believed we would like. She was so focused on us and what we wanted with out bias. We highly recommend her and the Launceston store. We greatly appreciate what Marita has done for us. ;-) Thank you so much1 comment
SnoozeSnooze
Hi Daniel, thanks for taking the time to leave your review. Great to hear you had such a positive experience in store with our team at Launceston recently. Looking forward to seeing you in store again soon. Regards, Snooze
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Fantastic Service, from the moment we walked in the door!
From the moment we walked through the doors at Snooze Launceston we knew we were going to have a great buying experience. Marita looked after us, and her service was exceptional. She helped us find the perfect king mattress to suit our needs, all without the 'Snooze Profiler'! (It was down for maintaince at the time). We didn't feel rushed in our decision making process and as a result we are now having amazing sleeps on our new Madison King Mattress. Thank you Marita!
1 comment
SnoozeSnooze
Hi Janelle, thank you so much for your kind review. We're happy to hear that you had such a positive experience with Marita and the team at our Launceston location and will be sure to pass along your feedback. Enjoy your new mattress! Regards, Snooze
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RovertLaunceston
- 2 reviews
- 1 like
Satisfied customer
Just purchased a Madison mattress from Snooze with the assistance of consultant Marita. Excellent doing business with such a professional and well versed consultant. as Marita, she was able to run us through the options without any hard sell allowing us to make a decision that we were fully satisfied with. We would certainly recommend this store for bedding information and purchase .
1 comment
SnoozeSnooze
Dear Rovert,
Thank you kindly for taking the time to leave your review here. We are pleased to hear this, and will pass it onto Marita and the team at Launceston. We hope you enjoy your purchase!... Read more
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Great assistance and knowledge
Brilliant service and most helpful in choosing the right mattress to suit. Staff were wonderful and with their knowledge assisted in choosing a mattress to suit me. Would definitely recommend Snooze and will certainly use again.
1 comment
SnoozeSnooze
Hi Elsie, thank you very much for taking the time to leave a review here. We're pleased to hear that you had such a great experience and would recommend Snooze to others. We'll be sure to pass along t... Read more
his feedback to our team in Launceston. Enjoy your new mattress! Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
CassieTasmania
Super helpful staff!
The staff at snooze were extremely knowledgeable and helpful! I had never bought a mattress before and was at a total loss but they tested out my sleep profile on their cool machine and gave me recommendations and tips to find a new mattress within my budget. I am very satisfied with the service and the whole process from selecting a mattress to getting it home
1 comment
SnoozeSnooze
Hi Cassie, thanks for taking the time to leave a review. We will be sure to pass your kind words on to the team at Launceston. Regards, Snooze
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LesstelleB.Launceston, TAS
Afraid of making the wrong decision!
Have been wanting to replace our bed and mattress for some time but we were unsure how to choose the right one after making a mistake buying a new mattress two years ago and discovering over time that it wasn’t ‘right’. Our son recommended Snooze after buying his bed from them in Queensland, so we thought we would give them a try. Couldn’t be happier with the result. Andrew of Snooze Launceston took us through a very extensive selection process, at the end of which we felt confident with our choice. Andrew delivered the bed on time, cheerfully and gave us care recommendations. The proof is in the sleeping and we are extremely happy with our new bed. Thanks Andrew and team for taking the guesswork out of what is a major purchase.
1 comment
SnoozeSnooze
Thank you kindly for leaving your feedback here Lesstelle. We're happy to hear that you found our team to be knowledgeable and had a wonderful experience at our Launceston store - we'll be sure to pas... Read more
s along this feedback. Enjoy your new bed! Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Customer satisfaction
Such an easy and positive shopping experience overall- helpful, knowledgeable and friendly staff, prompt and efficient delivery service and a very comfortable mattress!
We found exactly what we were looking for.
1 comment
SnoozeSnooze
Thanks for your review Jodie, we're pleased to hear you found what you were looking for. We'll pass your feedback along to the Launceston team. Regards, Snooze
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Ali LLaunceston, TAS
Fantastic products and Service!
Dealt with Monica at Snooze Launceston, she was so friendly & knowledgeable that it made our shopping adventure so much easier. We have a fantastic new King size bed & mattress with all the trimmings, and I’m so in love!
Hats off to Snooze Launceston, even the two delivery guys were so helpful! I would highly recommend this awesome store!
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review Ali L. We're pleased to hear your experience at Snooze Launceston met your expectations, and will be sure to pass your kind feedback along to Monica and the team. Regards, Snooze
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Pam WCentral, TAS
Great service @ local store
We were greeted by Sandra, friendly and very helpful suggesting options for our requirements.
We made a purchase on the day (Bed & mattress - floor stock)
Delivery time was arranged to suit us the next week, delivery was prompt on the day by 2 staff.
Assembly per instructions okay. Very happy with our purchase. Thank you
1 comment
SnoozeSnooze
Dear Pam, this is great to hear you were catered to so well by the team at the Launceston store. We will be sure to pass this onto them. Enjoy your new bed! Regards, Snooze.
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Deidre WalshLaunceston, TAS
Adjustable bed
On entering the store we were approached by a salesperson, Marita, enquiring if she could offer any assistance. We explained we were looking for 2 King Single Adjustable beds and mattresses. Marita showed us what was available in store and explained the pluses and minuses of them. We were invited to try the beds and we were able to quickly decide what we wanted. Couldn't have asked for better service. Highly recommend Marita and Snooze.
1 comment
SnoozeSnooze
Hi Deidre, thank you for taking the time to leave a review here. We're happy to hear that you were able to find a new mattress with the help of our sales team and will be sure to pass this feedback onto our team in Launceston. Regards, Snooze
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K D AllenTasmania
Exemplary service from Salesperson Sofie.
From the moment my husband and I entered the store, Sofie was attentive and offered a excellent informative service. Easy to put bed frame together and mattress chosen is perfect.
1 comment
SnoozeSnooze
Hello K D, thank you for leaving a review to detail your experience at our Launceston location. We're happy to hear that you had a positive experience and were able to find the perfect bed and mattress. Regards, Snooze
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IanTasmania
- 12 reviews
- 1 like
- TAS, Launceston
- Verified customer
Fantastic Experience
The whole process of selecting the correct mattress was made easy by the very knowledgeable and friendly Marita. Also, the delivery was on time and the crew assembled the base effortlessly. Thank you very much.
1 comment
SnoozeSnooze
Hi Ian, thank you kindly for taking the time to leave a review here. We're happy to that you found your shopping experience easy thanks to our team in Launceston and will be sure to pass along this fe... Read more
edback to the team there. Enjoy your new mattress! Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
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SnoozeSnooze
Dear Christina,
Thank you for taking the time to leave your feedback. We're glad to hear you had such a great experience at our Launceston store, and we will pass this onto them. Enjoy your new bed!... Read more
Regards, Snooze.