We had formally bought 2 bed frames and mattresses and several items from snooze and we thought we would buy another bed and mattress to match the other rooms. The young lady working there on cup day didn't show any initiative to cement what would have been a very easy sale. So we went next door to Bevmarks talked to someone who took the time to chat find out what we needed and come to a fair price and we bought on the spot. Shame for Snooze as the lady who worked there 2 years ago was great. The bed' s arrived now and we are going to get the matching set. From Bevmarks.

My partner and I went into snooze waurn ponds to find a new mattress and Georgia approached us and offered us her assistance. I had been recommend a firm mattress by my chiro and she straight away popped us on the sleep profiler to see what we would need, we tried quite a few mattresses and we were in the store for approximately 1.5-2 hours! Georgia was super patient with my indecisiveness and offered suggestion when needed. She was very personable and was lovely to deal with! Even gave us tips on an upcoming holiday we were going on to a place she had been. Couldn’t recommend her more highly!

We had a custom arrangement made up for us. Easy to order and staff were most helpful.
Product assembled by Snooze staff on delivery. Very courteous efficient and professional delivery staff.
We are very happy with our product and overall customer experience.

Bought three beds from the Waurn Ponds store, service was exemplary. Had just been to another bedding store prior to Snooze where the staff were less than helpful. Decided not to buy there as a result of the lack of service and total disinterest.
The two men who delivered the beds to my home were also very helpful, rang prior to delivery and set up beds on arrival. Highly recommend the store.