See the Best Pool & Spa Shops in 2022 as rated by Australians on ieatwords.com.au.
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Reviews

  • Value for Money
    4.7 (376)
  • Cleaning & Maintenance
    4.6 (365)
  • Product Quality
    4.6 (376)
  • Return Claim MadeYes (7) · No (377)
  • Shipping
    4.3 (167)
  • Customer Service
    4.5 (89)
  • Warranty Claim MadeYes · No (392)
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Gavin
GavinIllawarra, NSW

Faultless

published

Ordered swim spa for pleasure and partial investment at a brilliant price.
All information during the purchase including lead times were spot on. Have no issue with customer service as they do get back with the questions needing answering.
My experience was faultless and quite a pleasant surprise

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Absolute Game Changer

published

We use our spa bath a minimum of 4 days a week. Just add the required product on a weekly basis to maintain the spa. It takes 5 minutes. Super glad we bought this. It's given us extra family time and friends have come over to enjoy as well. Love it!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Jane Parker
Jane ParkerSouth East Queensland, QLD

A perfect gift to ourselves!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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We love our Swim Spa

published

We’ve lived in our spa since it arrived what a great investment! It’s very low maintenance and very easy to use. And the best part is we can use it all year round because it’s heated. Thanks spas direct.



Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Customer Service
5/5
Return Claim MadeYes
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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Kirstie Kwiatkowski
Kirstie KwiatkowskiSydney, NSW
  • 2 reviews

Awesome customer service, and price. The team set me up with everything i needed. Can't live without it..

published

I use my spa weekly due to work during winter and summer and it's super easy to use and maintain once set up. Its just what i need after 12 hours on my feet.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review



Kris P.
Kris P.Southwest, VIC

Awesome product and communication

published

We use our spa 2/3 a week, sometimes a family or as a couple to chill when the kids are in bed.

It is very easy to maintain and takes maybe 5mins a week to complete.

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

angry customer
angry customerSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

So love my Spa fantastic team to deal with extremely helpful, with fabulous products

published

Love the service, products and and my Spa - grandchildren won’t get out specially love the waterfall and lights, highly recommended anyone seeking to purchase a spa go to spa direct

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Scott R.
Scott R.Queensland

You can't beat a nice Spa at the end of the day

published

Very happy with our spa from Spas Direct, With inbuilt Bluetooth there's nothing better than relaxing at the end of the day with a drink listening to our favourite tunes.

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Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Dutchiekiwi
DutchiekiwiSouth East Queensland, QLD
  • 2 reviews

Our spa is live changing!

published

We use our spa at least 5 days a week. It makes a huge difference to our backs and when we have an evening spa we sleep so much better. Lots of fun and total enjoyment. With great thanks to Spas Direct, we ticked this one of our bucket list.
Karin, Peregian Springs QLD

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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We love the lights, the speakers as well as the waterfall. Without a doubt it was the best choice to choose spas direct!

published

We use it everyday the kids love it and so do us big kids, and we have found the filter and cleaning very easy to do even when we are not at home!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Mellie
MellieSydney, NSW

How did we survive without it

published

We use our spa everyday and every night. It is so beautiful to lay in it and look up at the stars. Free massage from the jets and a renewed energy when we get out. Kids love it to play in. We love it it relax in. Little chemicals needed, fantastic buy.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

VTan
VTanIllawarra, NSW

Great after work treat!

published

Spas Direct were great at answering questions I had after the purchase of the spa to assist me in set up. It’s such a great way to end the day after a long shift at work.

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Love it

published

The Byron bay platinum from spas direct is perfect for a small family, and price beat all others delivery is extra $$ to the verge which I found frustrating and was more $$ to get them to put in place in the garden, so hopefully you can collect from the store. I find the manual difficult to understand very general having never had a spa before. I still can’t figure out how to change the filter or how to play music through the Bluetooth app/ speakers and if I’ve set it correctly so I need to pay someone to come and teach me how to use it properly to get the best out of it. You might be tech savvy so it could be easier for you
Love the grey on blue

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Value for Money
4/5
Cleaning & Maintenance
3/5
Product Quality
4/5
Shipping
2/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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I love my spa and enjoy unwinding in it.

published

The process in buying the spa was seemless. Once here and set up, I called for the speaker code and had to download spa instructions to work it. Thanks Spasdirect!

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Daniel
DanielHobart, TAS
  • 5 reviews
  • 1 like

Molokai Deluxe Spa is excellent.

published

We were looking at a few different spa companies. Spas Direct stood out every time. We bought our spa and were using it 3 weeks later. We're in Tasmania so we have our temperature set on 37c during winter and spring. It's so easy to set your preferred temp. I add about a teaspoon of chlorine, rinse the filter and give it a wipe once a week. We use it about 5 days a week. The 2 lounge seats with all the jets relax you so much. I don't think we would handle not having our spa. Buy one and you'll never look back.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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kayejones
kayejonesNew South Wales

My lockdown treat

published

A couple of times a week-it’s my happy place now. I had trouble getting started and connected the Bluetooth speakers but I’m a novice and it’s all sorted now and working perfectly.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Leanne Roberts
Leanne Roberts Metropolitan Adelaide, SA

Best thing I ever purchased. Brilliant for my injuries and the grandkids love it also. Win win

published

Set and forget . Use my spa neatly every day and it's spotless . Brilliant for keeping its temperature and dead quiet on auto or snooze mode. 10 / 10 all year round comfort . Lights stereo and waterfall pretty as.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Mick woolard
Mick woolardFar North Queensland, QLD

Life saver

published

This is our second spa from spas direct due to moving. The spa is easy to operate and simple to maintain. Wife uses it everyday . It helps her with pain from MS witch makes life easier for me. I would highly recommend this product.

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Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
4/5
Warranty Claim MadeNo
Purchase TypeSpa
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Absolutely love our swim spa and so affordable! It has speakers and lights which are fabulous for entertaining

published

Easy to maintain just clean filters and add chlorine when needed. We use most weekends and sometimes during the week when we finish work. So lovely and relaxing! Highly recommend

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

P'd Off!
P'd Off!Melbourne
  • 3 reviews

Perfect spa, perfect service!

published

Great after sales service and absolutely love my spa! Use it most days and so easy to maintain.
Friends love it and it’s become a focal piece in our entertainment space.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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SarahLK
SarahLKLaunceston, TAS
  • 2 reviews

We love our spa!

published

Best purchase we’ve made in years. The kids love it and it’s a nice place to relax once they’re asleep!We use it mostly on weekends when we have the time to enjoy it. It is very easy to maintain.

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Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Plunge pool swim spa
Plunge pool swim spaMid North Coast, NSW

Best purchase I have made for my backyard

published

Brought my Plunge Pool Spa 5.8 metre from Spas Direct in May 2021, arrived in June, had it craned over my backyard, spa was in perfect condition when un packed, was easy to set up, controls are easy to use, just fill it up and enjoy . Has been used and thoughly enjoyed by myself and my kids almost daily, night swimming on a cold winters night is the best, added a heat pump from Spas Direct, this just heats and cools the spa so much quicker . Maintaining the spa is super easy, love the led lighting adds to the enjoyment . Highly recommend buying from Spas Direct for service, quality and price

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Great service, great product, would recommend.

published

We ordered a Molokai Deluxe 5 person spa and love it. All enquires prior to purchase done via online chat feature which we found very responsive. Just fill up with water, plug in and go. Would recommend doing some research on delivery costs if you live rurally. Spa's Direct would only offer delivery to our nearest depot which was 45 minutes away so ended up having to source our own freight company to get it to our house which cost an additional $350. Otherwise everything was exactly as stated. We purchased a spa which was in stock at the time via ZIP interest free.

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Bernadette
BernadetteHunter Region, NSW
  • 2 reviews

Living the dream with spa- surround sound on with mood music and lights, bubbles on full …what more could you want!

published

Use every 2nd night even when coming off night shift.
Really easy to maintain with putting small dose in every 2nd spa and every 3 months clean filter …love that it’s natural not chlorine …

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Cath G
Cath G
  • 2 reviews

Best thi Jb g we have ever bought and very professional service! Thank you!

published

Everyday sometimes twice! We use it as a family and we use it to recover from intense work outs. Many of our children’s friends gather in it as well. So happy

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick Perth
Warranty Claim MadeNo
Purchase TypeSpa
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