Temple & Webster (page 3 of 151)

After waiting over 2 weeks for delivery, item was never received as courier sent item around Victoria for a delivery addressed near Canberra. Courier was then too lazy to deliver and requested pick up from their depot in Goulburn (2 hr round trip for me). Be warned as I am not the only one this has happened to. Will never shop with Temple and webster again.

It's easy to find the item category but so much to choose from it took hours to decide! It would be easier if the size of the lamps was a little more obvious as I had decided on a lamp only to discover it was far too big so had to start the search again. I am very happy with the lamp I finally decided on. It is very good quality, easy to put together and looks perfect! The plastic wrapping was a little over the top, would prefer less packaging.

The chair proved annoying to fully put together, because back-test wouldn't squeeze between the arm-rests, but eventually, managed to force it in. It glides across the floor quite smoothly. It's quite strurdy, so that's nice.

Ordered a girls toy storage unit & waited 3 weeks, nothing arrived, then I receive an automated email advising they didn't have it in stock, Why did it take 3 WEEKS to let me know???
I am very very disappointed in this company & will NEVER buy from them again.

Communication- non existent
Delivery - absolutely awful
if you want to ring them... expect the Philippines and the service is there.
I have spent over a week trying to get my order
Nobody to talk to if anything happens
I will never buy anything from them again because it's all just too difficult.
This was my second purchase, the first I spoke to somebody in Australia.
So I went back for my second.
No no no no no no no
I had special delivery instructions but wasn't able to speak to Australia
Don't buy from t and w if you have another dealer you can get it from.

I'm very happy with Temple and Webster and will continue to deal with your company because I trust that I will get what I expect and what I paid for. A breath of fresh air! (Now that we can breathe after the bushfires)!

Shopping on your website is super easy. The statues I got for my garden are perfect. Great quality easy to put together.Love everything I have bought, can't wait to get more.

Perfect colour and fabric. Exactly what we wanted. It was also the right price. The quality is better than the price suggests. Delivery was with in 3 days which was a perfect christmas present to us!

The bed frame was surprisingly light but very sturdy when assembled. Did it all myself and my 'fusspot' daughter was overwhelmed with the comfort and the fairy lights I added to the bedhead. Great value for such a cheap price!

I have purchased a Leather Dressing Stool from Temple & Webster in December 2022. Since then I have been chasing the customer service about where it is. They advise to contact directly Fastway and coordinate with them. I have tried to do that several times, but no success. If I knew how much energy I need to spend in order to get it to delivered, I wouldn't buy from Temple & Webster. I wouldn't recommend to purchase from this company.

The lamps are sturdy, well-made, and adds a touch of class / luxury to the bedroom. It looked as good or even better than expected. Worth the wait till they came back in stock.

The ordering process was painless and easy. After inflating the ring it was good but then then the ring only lasted no longer that two hours before it started to deflate. Total waste of money.

I found exactly what I wanted on the site very easily and ordering, delivery
was easy as well. I love my new canvas and everybody comments on it and it
looks great in the spot I chose

Terrible refund policy. Paid through Afterpay didn’t get a full refund from Temple and Webster. Rang them twice and they wiped their hands of it saying call afterpay. Be very careful of the product you buy to make sure no refund will be required.

To return a TV Console that costed $1500 is over 20kg in weight I had to;
- Buy new packaging so that the courier could pick it up to return it.
- Temple and Webster then charge me $299 for a 'refund adjustment' and tell me they will only refund $1,101.28 to me (Why are Temple and Webster taking $400 from me?).
- They use an external courier service, so I can't get an estimated time for when it will be picked up.

I won't buy from Temple and Webster again as I have lost $450 of my own money just buying a TV console and returning it...

Very weak legs on Gazebo,Thank you to Staff at Temple & Webster Great service handling my concerns, my problems sorted out very quickly i will certainly purchase from online site again.