I bought the bedhead (& a few years earlier the bed) in the shop on Church St. Sabrina helped me with the type of bedhead I wanted plus the colour & style. She was informative & helpful & never pushy. She followed up carefully regarding the installation of the bedhead, sending photos of the procedure for installing etc.

I found the Comfort shop online and then went to look at the store in Richmond, Victoria.
The staff on the floor were very helpful and offered endless time to answer questions and demonstrate the beds etc.
We ordered our beds and we were updated frequently on the timing of the delivery, as the neds are made to order in Italy. The store helped by organising an installer, who was very efficient and did a solid job of installing the wall beds.
I would highly recommend the team and quality of the products from The Comfort Shop.

Really helpful staff who are also not at all pushy. Great display of beds. Not a cheap product - but it definitely feels like a great product and we have no regrets about our purchase.

Our in store purchase was made with logical analysis of the products, explained very clearly by Sabrina and allowed us plenty of space to make our selection.
Well worth the visit.

I purchased over the phone. The experience was simple and stress free. Goods where available and transported to closest pick up point for me which was Melbourne. I live in adelaide .

I purchased in store after reading an advertisement in The Age. I initially telephoned and received excellent help which was followed up by further phone calls from you sales representative with helpful information and advise as to how to obtain which product best suited my needs. I then came to the store to confirm my requirements and place the order. Service was prompt, polite and most helpful.

I purchased a recliner/lifter chair from their store after seeing in on their web site. The shop staff were very helpful. After the purchase I found that the footrest didn't quite rise to the correct level. The staff were very responsive in organising a replacement, which came within the following week.

Just made our 2nd purchase from Steve at Richmond, excellent service and followup. The Posture Slat Bed is very comfortable and helps with varicose vein problems.

I sent my husband in to look at a specific recliner but he likes a different one. After discussion when I got home, we phoned Steve and puechased the chairs.

The delivery went better than expected, they were fast and efficient, taking all the rubbish away with them.
We have been very pleased with our purchases and found the sales team to be very helpful too.

We took a long time choosing and selecting and got a lot of support from the friendly staff.
Also threw in some extras which made the decision easier.

We purchased from the store but checked it our on line first. The purchasing process was clear and the delivery and installation were very prompt and efficient.

We loved the hole experience and the servive from "The comfort shop"
Was a very positive experiance and very business oriented focus on the purchase from the "comfort shop"