simple travel insurance that is easy to select and meets my needs
It is good value and i have suggested to other family members
have not had to make a claim as yet
this is the second time i have used Tick travel insurance

Policy is good value and easy to set up
We have had one substantial claim and were very happy with the time it took to have it resolved.
Have used Tick three times now.

Have purchased travel insurance for an upcoming cruise. So far the process has been quick and easy. We will see how it goes when we travel and will see if we will use them again.

my answer is as above. policy was good value and easy to obtain. I did have to lodge a claim and it took about 2 months to settle. I have used Tick Travel Insurance at least 3 times.

The travel insurance purchased was fairly broad. It met all my needs and was competitively price! The on-line process of taking up the offer was simple to use with minimal effort!

First time user came recommended off a friend site easy to use, rates very reasonable, have not had to make a claim, I guess that's when I will know if it's good value so far so good.

Policy was good value even when pre existing conditions were included.
I have used Tick Insurance three times now and will do so again.
I have never had to make a claim but I am very hopeful they will be easy to deal with, if I ever have to.

Had 2 policies one international & domestic. Claim still languishing. Cant get any response from Dispute resolution department. Its as if they felt until you give up. Very poor performance. Wont book again

First time with Tick. It was reasonably easy to fill out. So no problems there, would have to make a claim and then see how really good they will be.

Easy to apply online as it offered a choice of over a dozen Insurance Companies.
First time used this company.
The hire car excess waiver was the main reason for choosing Tick. Price very competitive.

* competitive pricing quoted and good value for money and easy to set-up.
* Claim payment accepted without dispute from either party but payment could have been quicker due to
one category payment being deposited into my account with the incorrect amount. This incorrect payment took many emails and calls to Tick to resolve over a period of 3 weeks. However, the overall experience with my claim was good and I delt with Charming Custodio as my single point of contact.

Stolen phone overseas, left country next day, rejected as no police report even though we supplied documents from hotel and telstra confirming stolen phone. Took seven weeks and worse travel insurance to deal with.

When trying to make a claim, they made it so difficult with all the paperwork required! Ended up, not even bothering with the whole process. Not very happy and next time will stick to one of the more prominent insurance organisations.