The policy looks O K until I try to claim and then Ill know more about it., Never had to lodged a claim Ive used you, numerous times
about 6, I think

Easy to set up and is quite good value.
First time user. Saw an ad on the internet
Hopefully I won't have to claim ever, but the proof is in your claim services.

Exceleent, fast, friendly, efficient service. Needed to claim while on a recent holiday in Greece due to an accident and Tick Insurance were there every step of the way With us. Constant liaising via email (on ship so couldn’t call due to service) Tick made a very stressful situation smooth and comforting. I also praise their quick action In rearranging our flights home to Brisbane & ensuring my travel companions Medical needs were met. And all out of pocket expenses due to this injury we’re reimbursed a few weeks after arrival home. Except of course for the excess amount of about $200. As per insurance tier purchased.

Price was reasonable. However when it comes to claims, they are the worst. For a medical claim of under $200, they takes long time to process. And when you ring them to check after 3 weeks after submitting additional document as requested by them, the phone consultant keeps saying to wait and wait. They just wanna get you off the phone. Bad customer service. Won't purchase again!

Good value for money
Simple to use website
Easy process
Haven't had to make a claim though so I can't comment on that.
Have used tick before no issue but again no claims made.

Bought Tick Travel Insurance as it was at a good price. I have only just signed up, and not even left the country yet but have been asked for a review!! I expect in the event of me making any claim, that Tick would act professionally and resolve my claim quickly.

Easy to obtain a policy online. Really liked the simple format of medical questions. Hubby finally has no pre-existing illnesses. Therefore our policy was a very reasonable price for a change. We had no loyalty to any firm previously.

I have used this insurance company three times now and have not had to make a claim... a lot of companies will not insure us or put a very high rate on us because of our age.. very easy to do the cover on line.

Easy to buy insurance online. Unfortunately when I needed to make a claim I found the insurance to be disappointing I had to change my flights due to a family bereavement and they turned down my claim due to the family member being in the wrong country.

We have used Tick Travel Insurance previously but have had no need for a claim. Easy online set up, and competitive price. Hope we continue to have trouble free travel so we don't need to make a claim in future.

as with all insurance the proof is in the eating. Good insurance is when you have to make a claim and the process is not going to drive you to desperation

First time purchasing Tick Travel insurance, have used other companies for various cruises. Very competitive price and speedy answer to my email and questions. Policy was easy to set up and cannot comment any further about claims, as only new to Tick insurance.

we are of a fair age but the web site is so easy to use and of reasonable value. although a return client we have yet needed to seek any claim but I am sure we would still get the good service. trevor b

First time to use this company, due to being 7 months pregnant. Seemed to be good value for money given the extra requirements for travelling while pregnant. We are about to submit a claim, so hopefully that also goes smoothly.

policy was fair value and we have had previous policies with Tick. Approx 4 previous policies.
The policy was easy to set up. Fortunately we have had no need to make a claim so I cannot comment further.

The set up for getting quotes was very easy which means that we are able to go on holidays with out the worries of not being insured so far we have not had to make any claims and we hope that it stays that way but we defiantly would not travel overseas with out adequate insurance.
Because of the simplicity of setting up our insurance cover I have not looked elsewhere for a quote for our last 2 holidays

So easy to set up and great value for money. I havent left yet and I hope I dont have to claim but if I do I hope it as easy as the set up.

Good value policy for older people. Very easy to move around the application and explained all aspects of the policy I was interested, and bought. Liked the comparison between plans.