I used Travel China a couple of years ago when I was planning my trip to China. I wanted to travel between some of the cities by rail as their high-speed network was expanding, and cost much less than flying while it takes about the same time if you consider the check-in procedure at airports. I found Travel China caters to travelers from America, while the Chinese companies were much more complicated with payment and other booking issues. The booking and payment process was quite simple, with all the necessary paperwork emailed to me.
On arr...Read more

I Traveled with travel china guide tours last year visiting four cities in china bejing, xian, guilin and shanghai cannot say enough good things about this company their guide were not only excellent in english but provide extra service they take you to places even after the day of touring is over at night time they take your pictures give you suggestion on best angles and really give a different feel to the tour guide and tourist relationship we availed of a private tour just me and my wife and the tour guide we ate meals together talked abou...Read more

Having used Travel China Guide Tour to book train tickets for a journey from Beijing to Xi'an I cannot recommend this company highly enough. My wife and I wanted to visit the Terracotta Warriors as part of our adventure and found the best way to get from our base in Beijing to Xi'an was by using the bullet train. I booked everything whilst in the UK before we left and the support I received from Travel China Guide Tours was exceptional (all done via email with extremely quick response times despite the time difference between the UK and China)....Read more

I would no hesitate in contacting this site again when going to China. Me and my wife booked our G-Train tickets (Beijing-Guilin and Guilin Shanghai) througt travelguinaguide.com. Everything was perfect. They were always very kind and helpful and answered all our questions very fast and clear. I am pretty sure that our trip was a real success thanks to them. They could booked for us two special seats in high season for the Beijing-Guilin train. It was very difficult because we were travelling in high chinesse season when everything is fully boo...Read more

Honestly, I am so thankful for the wonderful service provided by Travel China Guide. These professional people were excellent at communication with me via email from China to the United States. I emailed with questions and received excellent customer service and quick answers to my questions, even before I purchased tickets. I also called their phone number and spoke with a person who was very polite and she answered my questions. I used their website to search for tickets and to place my order two months before our trip. My purchase which was...Read more

We had a fantastic time with Travel China. I liked the booking process. We reviewed several tour organizations and very glad that we chose Travel China Guide. From initial inquiry through to the tour, the team was extremely professional and responsive. The website is very friendly. Payment was made very easily. Finally, we booked one day tour. When we arrived in Xian, the tour guide phoned our hotel and informed us to get ready for tomorrow morning. Our driver picked us up promptly from our hotel. Our visit to Terracotta Warriors, City Wall and...Read more

In general, your service worked quite well. I had even called you and spoken to an agent at your site who was able to answer my questions in English. Thank you.

I attempted to get the train tickets a few days before travel by going to Beijing North Railway station. For English-speaking travelers, this station is a little more difficult to navigate since many of the signs are only in Chinese. However, with your print-out, it was easier to find where I had to go to get my ticket. The authorities recognized the printout and sent me to the ticke...Read more

We had an excellent trip to China and I'm very satisfied with the service provided by travelchinaguide.

I liked the booking process. Especially how you grouped all my separate bookings together and put them in each mail. When I needed to adjust a ticket, this was done swiftly and I had to cancel one ticket and this was reimbursed promptly.

When we were in China, I was especially happy to pre-book the tickets through your site. The ticket offices were kind of chaotic and even though I went to the English speaking desk in Beijing, I was hap...Read more

I recently booked a trip on the Bullet Train to and from Beijing to Xi'an. I dealt with Larrisa at Travel China Guide -Day Tour, Train and Flight Bookings. The whole process was straight forward and easy. I booked my tickets using their website from Australia. I picked up my tickets from Beijing West Station. I followed the very explicit directions provided to me by the booking company. I was able to locate the correct Ticket Office, as directed, and collected my tickets the day prior to my journey. I was worried I would not be able to manage (...Read more