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Reviews

4.6

131 reviews
5
(113)
4
(6)
3
(1)
2
(4)
1
(7)
  • Build Stage
    • Post-Construction (50)
    • Pre-Construction (20)
    • Mid-Construction (14)
  • Customer Service
    4.9 (69)
  • Site Admin
    4.7 (54)
  • Timeliness
    4.7 (58)
  • Structural Integrity
    4.9 (45)
  • Plumbing & Waterproofing
    4.8 (40)
  • Electrical & Lighting
    4.8 (44)
  • Flooring
    4.9 (24)
  • Transparency
    4.8 (49)
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ZJT

ZJTPerth

  • Verified customer

Professional Quality Safe Builder

published

Feel secure in your choice of builder with Webb & Browne-Neaves. Quality and workmanship of the build was excellent and any issues were resolved quickly.
Our building and design consultant Cleve went above and beyond to design our dream home and assisted us throughout the whole process.
Our site manager Andrew was professional, honest and punctual. Finally, our client liaisons Emma and Janine were also very helpful in resolving any issues that arose promptly and with the utmost integrity.
These individuals truly are a credit to the Webb & Browne-Neaves team.

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi ZJT thank you so much for your kind review. We are delighted to hear of your positive experience with Cleve, Andrew, Emma and Janine. We hope you continue to enjoy your home more many years to come. Warm regards, the team at Webb & Brown-Neaves.

  • Verified customer

Good Professional Builder

published

Workmanship and build quality was good. Their process was extremely fined tuned and reflects the experience of a seasoned builder. I spent about 10 months during the construction phase working with the Site Manager (Andrew Foster) and Client Liaison (Mia Read); their service and ability in assisting us through the process and dealing with any issues that arises were exemplary.



1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi Andrew thank you very much for taking the time to write a review. We're thrilled to hear of your positive experience building with us and particularly with Andrew and Mia. Warm regards, the team at Webb & Brown-Neaves.

JPY

JPYPerth

  • Verified customer

Fantastic experience for first time building!!

published

Being the first time we've built, we expected the process to be hard-work and stressful but building with Webb & Brown-Neaves was a breeze!!

The service from our client liaison and site supervisor was fantastic, the quality of workmanship spot-on, we had communication every step of the way and everything delivered to the time-frame that we were given. The house is just what we hoped for. All that's missing is those million-dollar ocean views!



We'd happily recommend to anyone and everyone!!

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi JPY we are so very delighted to hear of your positive experience building with us and also with your client liaison and site supervisor. We hope you enjoy your beautiful new home for many happy years to come! From the team at Webb & Brown-Neaves.

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  • Verified customer

W&BN - exceptional quality with a focus on you!

published
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Pushpa

PushpaPerth

  • Verified customer

Quality And Service Of W & B Are Second To None!!!

published

We had an amazing building experience with W & B. The quality and the workmanship of our dream home is unique in style and design. We were pleasantly surprised by the timeline guaranteed and maintained in handover. We have no words to describe the personal interest and the client satisfaction provided by the construction manager and his team during construction. Even 6 months after hand over the support and the service provided to us by the client liaison officer and the maintenance supervisor are fantastic. We take this opportunity to thank the entire team of W & B!!!

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
  • Verified customer

True to their excellent reputation

published

We are very happy with our new individually designed home. When selecting a builder for our block near the beach, we looked for a company with a good track record in design & construction without being overly expensive. This project was a real collaboration between ourselves and WBN which required very good communication and a high level of trust. The workmanship and site management were excellent (thanks Peter) and necessary design changes were accommodated. Throughout the process, we found their customer liaison to be friendly, helpful, responsive and reliable. We can thoroughly recommend this builder.

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi Kiesha, we are very grateful to you for your lovely review. It's wonderful to hear that you felt there was good collaboration, thank you for choosing us to build your new home - we hope you love it! Warm regards, the Webb & Brown-Neaves team.

Jess

JessPerth

  • Verified customer

Webb & Brown-Neaves Home Builder

published
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi Jess what a lovely review, thank you so much. We are very proud to work with MS Mega Home Lottery and delighted that you are pleased with the quality and features of our homes. Warm regards, the Webb & Brown-Neaves team.

Happy Homeowner

published
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Miriam

MiriamPerth

  • 2 reviews
  • 3 likes
  • Verified customer

Service and quality that greatly exceeded our expectations - highly recommend!

published
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
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  • Verified customer

Our perfect love nest

published

From the very start of our building journey with Webb & Brown Neaves we received fantastic customer service and friendly staff. The build was completed in a timely manner and we can see it is of high quality and finish.

We would recommend Webb & Brown-Neaves to anyone who is looking to build their dream home. We are very happy!

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi TeegyFraggy we are delighted to hear of your experience with us, thank you for posting a review. We hope you enjoy your love nest for many, many years to come. Renee.

Dream Home

published

We had our Dream Home designed and built by the great team @ WBN and our consultant was the Great Kim Gartrell.We have been in our Home for over 2 years now and wouldnt change a thing.The process was made easy with the guidence of the team and once all the decisions were made it was handed over to construction .Peter Holland is a perfectionist and answered all our questions and kept us informed of the progress.In the end we got the Home we wanted finished to perfection on budget. The build time was critical for us as we were paying rent and mortgage. Webbies ticked all the boxes for us and even down to the final maintenance we are completely satisfied.I would build with them again anytime.
everything /service /design/QUALITY/the experience

1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi Dave, Thanks for your feedback. We are so glad to hear how happy you are with your Webb & Brown-Neaves home and the build process with us. We hope your home brings you many years of happiness. Team WB.

Expensive and mediocre

published

We chose WB because of their supposed reputation and were happy to pay the premium. Looking back the process was rushed through without consideration for our concerns and to this day six months later, we are still being blamed for coming up with faults which we should never have noticed. Put this together with a supervisor who never turned up and couldn't be bothered about issues we found and wanted fixed and that is alot of stress that you need to deal with. All I can say is get your act together and treat all your clients the way you seem to portray them as being treated in the media - people who pay good money for a decent job. And if you have internal issues don't blame it on us.
Design
You don't get what you pay for

Terrible

published

Bad

published
brenny

brennyAU

  • 3 reviews
  • 5 likes

Excellent

published
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Ccp

CcpAU

Interstate build without issues

published

Bad

published

Overall I wasn't that impressed with Webb & Brown. Pretty typical of a project builder I guess though disappointing as they are not cheap. We had a number of issues, a lot have been sorted out after perseverance, I'm still trying to get others fixed.
Design, display homes.
Impersonal service, slack supervisor

I have built with them twice and friends - not a drama. You are paying top dollar for their homes.

published

I have built with them twice and friends - not a drama. You are paying top dollar for their homes. If you dont want to spend or have that money - then why dont you look in your price range. Would highly recommended them!

Fantastic builders - from start to finish!
I have built with them twice and friends - not a drama. Fantastic builders!!!
Nothing. Value for money - money well spent!!

foodey

foodey

  • 4 reviews

Terrible

published

Nice homes but the quality is not there to finish it off. You would think they would have their display homes finished off properly as this is what people go by. When you are going to spend 400 thousand upwards you want the job done properly.
They are very quick to get back to you on questions and sending out information.
Looked at their display home, had leaks in the roof, cracked tiles in the shower, the finish was not up to scratch and this is a 4 year old house on DISPLAY.

Terrible

published
Page 6 of 7
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