As of February 11th 2022, Webb & Brown-Neaves is offering each reviewer a $50 Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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Excellent
Top result, a testimony to the many Customer service and best builder in Australia and Western Australia awards . Check the Builders registration Board and Master Builders board for complaints, i did prior to building with them, they have next to no complaints and always remedied them if so as per the boards order
Great initial sales/design support then through all sections of the company which ultimately delivered a terrific end result . I am happy to refer Webb and Brown -Neaves on to friends and relatives as the experience was vastly superior to that experienced by friends relatives and colleagues who built with others.
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kfc01
- 6 reviews
Excellent
We built with WBN homes whilst we lived in Sydney the whole time. It was a great experience we went with WBN for their quality and project management ensuring the project would be completed well without any major issues. Well 9 months on the home is completed, there were not major problems. We got an independant building inspector to check it out as well and he felt guilty that he refunded some of the money as he could not find anything noticably wrong, even in the roof structure which he normally always finds something wrong. I would build with them again and other family and friends who have seen the quality have also said the same.
Fantastic Service and Quality
Bit more expensive than other builders
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Excellent
We owner built our first home and found that this was a difficult and expensive option. With our second home, we investigated the market place and selected WBN to build. From the design and sales staff through to the construction and end result we found the process very rewarding and ended up with a beautiful home.
Obviously, building a complex home, there were always going to be challenges along the way. What impressed me the most was WBN's ability to address those challenges and rectify to our satisfaction.
Nothing in life is perfect...Read more
- but I would not have hesitation in recommending WBN to any prospective home builder. We believe our home is one of the best in the street and our medium/long term value is greater as a result of building through WBN. Living in a new estate, we see the lengthy construction times and very poor workmanship of "small builders". The "small builders" leave their sites in a disgusting mess and disturb neighbours with noisy construction at odd hours of the morning.Similar opinion? Write a review on ieatwords.com.au!
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Excellent
I was told about this site and thought i should have a say.
We have built many houses over the years with several different builders which was not a very pleaseant experience.
As this is where we intend to stay for some time, we wanted a quality builder with a quality product that we could call home so we had several meetings with the sales consulatnt and made sure the design worked for us both and the family and that is why we picked the best builer in perth to build my home.
cant recommend webb and brown and their front line staff enough. ...Read more
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Terrible
I am very dissapointed with my WBN experience. We have had a number of workmanship issues that has taken all my time and effort to remedy. Staff and WBN seem to want to just churn houses out. Mine was presented to me without being cleaned, with holes in walls, holes in the ceiling, unfinished work, missing fittings, shoddy tiling, lights hanging out of the roof and the list goes on. I was led to believe that I was signing with a premium builder but have been left with nothing but stress and heartache. If you are building your new home, ple...Read more
ase please look around before settling on a builder. Thats the best advise I can give. If you contact the Builders Dispute Tribunal you can request how many complaints have been issues against an individual builder. Something I wish I had done. Display homes Poor workmanship, unsupervised trades, difficult to deal with over difficult issues, lack of communication.Similar opinion? Write a review on ieatwords.com.au!
Terrible
Overall, finish was quite poor,would suggest to have a building inspector accompany yourself(if Building)on practical completion to ensure it is finished to Australian standards and to the meet the high standards that Webb & Brown-Neaves promise in their advertising.
Office staff,such as Pre start and customer liaison were helpful & knew their job.
The supervision of their trades let them down,A lot of faults could be avoided if this was carried out,as was the case in our home.
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Excellent
Couldn't be more accomodating whilst in the process of building my house. I can assure you I was quite trying at times due to changing my mind but the staff were very helpful & efficient. Thank you Webb Brown Neaves staff & trades for making my dream come true! I would not hesitate to recommend them to future home builders.
A very classy building company with exceptional high standards/excellent staff & trades.
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Excellent
would recommend Webb and Brown-Neaves without hesitation an exceptional service concluding with a fabulous home .Looking forward to building our next home with them and hopefully the same professional salespersonel.
we have built two homes with Webb and Brown-Neaves and wouldnt go anywhere else the service was fantastic, we had a great relationship with the supervisor and even moved in before our expected date the processes were made very easy and even after moving in a minor problem was fixed quickly and efficiently
pre start could have moved a little quicker, but this did not affect the overall time
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Bradley278Australia
Excellent
As repeat clients, we obviously have had no major dramas building with Webb & Brown-Neaves. We found the staff exceptional. From the sales rep, prestart consultant, client liaison & right the way through to the supervisor, we found they were all very professional whilst they were all very easy to deal with. They kept in contact with us throughout the entire journey making our time quite pleasant. We had built our first home through a company outside the ABN group and have since discovered that home building does not have to be hugely stressful ...Read more
task. We would have no issues recommending WBN to anyone. Whilst we understood that building a bigger and more upmarket home would take more time, at the end of the day, it was entirely worth it. If you saw our home, you would understand too. Definitely give them a go. Everyone associated with WBN were such a pleasure to deal with. They made what is stereotypically an uphill battle, into quite an enjoyable time. I highly recommend WBN None. However the weather did disrupt our construction times somewhat.Similar opinion? Write a review on ieatwords.com.au!
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