As of February 11th 2022, Webb & Brown-Neaves is offering each reviewer a $50 Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Reviewer Photos & Videos
LesDianella
- Verified customer
Just First Class
We were really shocked to find out how much is involved when you choose to build a home. It also soon became clear to us that not all builders are the same. We spoke to so many people that had a disaster when building. BUT we also noticed that so many people spoke highly about Webb and Brown Neaves. To cut the story short, all those comments proved to be so very true. We cannot recommend this company highly enough for their professionalism and care. Tim Varga and Lisa Rose to name just two have been absolutely committed to making sure we end up with exactly what we want. Nothing is too much trouble and they are incredibly genuine about what they do. So, my wife and I cannot speak highly enough of Webb and Brown Neaves. Les and Dot
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Couldn't be happier. Beautiful home
Our home was a knock down rebuild in West Leederville. Relocating from northern suburbs, our dream wouldn't be possible without the fabulous work and commitment demonstrated by the WBN salesperson - Ben Lawrence. Ben was able to work with some of our ideas and dedicated a lot of his time to deliver our family dream home as desired from plans to handover.
After moving in we were delighted to remain great friends with Ben - due to his excellent customer service and we continue to keep in touch.
I highly value the importance of finding the rig...Read more
ht salesperson when building a home as its a huge commitment both financial and emotional. Its not all about the finished product but how comfortable the sales consultant makes you feel along the journey. Ben was with us through each step and we couldn't be happier with his service! I highly recommend talking to Ben first before going anywhere else!
1 comment
Webb B.Webb & Brown-Neaves
Hi The Petersons! Thank you so much for your fantastic review. We are so glad we were able to build your dream home in West Leederville and we are incredibly pleased to hear about your experience with... Read more
Ben, we think he's pretty great too! We wish you a lifetime of happiness in your new home. Warmest regards, the team at Webb and Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
We couldn't be happier with the result!
We are delighted with our new WB home. Everything is how we envisaged it or better and it is great to see it all come together and realise it is worth all of the hard work. We had complete confidence in the team from the outset because of our friend's experience with WB and we needed that given we have such a busy life. 3 kids, work and business meant we needed someone to take control and WB did that. The level of workmanship and quality is exception and we credit this to a great site supervisor and a great team of trades, supported by our ...Read more
client liaison person in the office. Together they made this journey so much easier for us. When there was an issue they sorted it and when we had questions they answered them, no matter how minor they seemed. It was an up and down journey at times but we certainly felt like they were there for us the whole time and there was always room for discussion and compromise when needed. The customer service was professional and friendly at all times and the building site was well managed, tidy and efficient. Even after we have moved in they are still there if w have queries and concerns and have been very fast to arrange the necessary trades to attend to things. I also wanted to mention the sales and design team who brought our dreams to life in the plans. They couldn't have interpreted what we wanted any better and we can't believe the result. They really got it right. Living it now for a month everything just works and flows how we thought it would and there's very little we'd change. I will say however that the pre-start process was probably the most difficult and disappointing part for us. At the time the some of the specifications were too modern and not to my taste which meant I had to go around looking at products on my own. It was time consuming and expensive to do this but the range didn't quite give me what I wanted so I had no choice. WB seem to have expanded their range now to include more options so I would certainly recommend sticking to their range rather than going outside of that. I also visit the cabinet maker show room a few times because I wasn't confident my pre-start person was giving me the best information and in the end my whole laundry had to be redrawn once the cabinet maker saw the plans. Also for electrical and lighting I think it would have been better to see a consultant service for this too. It was really the pre-start person who we saw for everything including interior design but she didn't seem to understand the style of home I was after or even know the plans of the home very well and did not seem well enough equipped with the building knowledge we needed. I did think I was getting specialised interior design advise and I didn't. We moved past this because we had enough of our own ideas and the rest of the build experience was fantastic. We see ourselves in our WB home for many years to come and while I don't think we will be doing this again in a hurry I would definitely build with WB and recommend them, as they were recommended to us. I asked Kim Gartrell from sales very early on what was a paying extra for and he said "peace of mind" and he was right. We definitely got that and now we get to enjoy our new home.1 comment
Webb B.Webb & Brown-Neaves
Hi Bianca & Leon, thank you very much for your kind feedback, we really appreciate it! We are so happy you had an enjoyable experience building your dream home and wish you a life time of happiness there.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Webb & Brown-Neaves compares to other Home Builders
Know better, choose better.
AndrewMosman Park
- Verified customer
5th time last time
I have previously posted a review with regards to my experience with Webb Brown-Neaves, and now wish to expand on that, based on a recent interaction with the company.
after particularly unseasonal summer rain coming from the east, the home flooded on both the middle floor and the ground floor.
the rain poured in from the sides and sill of the window frame and the damage was significant on both levels of the home.
I contacted the company and they replied with an email" we have reviewed your job file and plans, as this has not been ad...Read more
dress previously, it would appear to be a new problem and not covered under our warranty". they then suggested a contractor that" they" use and suggested that in the instance that "their contractor" thought that it was a structural issue, that " I was welcome to contact (them) again"1 comment
Webb B.Webb & Brown-Neaves
Hi Andrew,
As always, the Webb & Brown-Neaves Team endeavours to deliver the best possible service to our clients and work through any issue should it arise during the construction and maintenance process.... Read more
Our Construction and Operations Teams are aware of your concern and will contact you directly to discuss this matter further as a priority.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
An exciting and stress-free building experience
This is our first build. We wanted stress free turn key house which is what we received. All the staff at WBN were friendly, approachable and courteous. They understood our needs and wants and provided us with information which helped us with decision making. The process of building was well organised and we were kept involved throughout. We were impressed with the efficiency of the supervisor in-spite of the change of supervisor half way through. Could not fault customer service at all. Liaison officer was the best we could ask for. Communication and receiving information was easy and quick. Overall the two storey house turn key house was built ahead of schedule in just 12 months.
1 comment
Webb B.Webb & Brown-Neaves
Hi Gaay3, thank you very much for sharing your kind feedback, we are so happy you had an enjoyable building journey and strive to make this process as stress-free as possible. Wishing you all the happiness in your new home.
Similar opinion? Write a review on ieatwords.com.au!
BZ SAPerth
- Verified customer
Nice & Easy
This was our first experience building a house and it was great.
Prior to WBN, we approached a few other builders to get a feeling of the design and prices that they were offering. WBN stood out amongst all as they listened to us and helped us develop a concept which fitted our unique shaped block quite nicely.
The construction went very smoothly and the building was completed in just over a year which was quite good for a double story house. Construction manager was very quick to communicate and fix any issues during construction and was always very mindful to not allow any corner cutting. Workmanship of the finishes are of a very high standard.
Will always recommend WBN.
1 comment
Webb B.Webb & Brown-Neaves
Hi BZ SA,
We are so grateful for your review, so thank you! We are very proud to hear that your first experience building, and building with WB, was great. And knowing you will always recommend WB is... Read more
Similar opinion? Write a review on ieatwords.com.au!
SudaPerth, WA
- 2 reviews
- 2 likes
- Verified customer
A Very Pleasant Journey
This was our first build. We were warned by friends, that building a house would be a terrifying experience, but it was quite the opposite. We had a very pleasant experience with WBN. The staff throughout were very supportive. The process was explained well and we felt supported through and through. The Customer liaison officer and my site supervisor were brilliant. The final product was delivered to our satisfaction. If I were to build again I would definitely go for WBN.
1 comment
Webb B.Webb & Brown-Neaves
Hi Suda,
We are so pleased to hear that we were able to provide you with a very pleasant building experience. Building should never be a terrifying experience and we do everything we can to ensure i... Read more
Similar opinion? Write a review on ieatwords.com.au!
EllieSwanbourne
- Verified customer
Love our new home!
We have just moved into our new home in February this year and can say without a doubt we love our new Webb and Browne - Neaves home. Our two storey build only took 11 months and the attention to detail and service we received from Amy in Pre-Start to dealing with our Site Supervisor Andrew and Client Liaison Mia was excellent. Any queries we had throughout the build were answered and replied to right away. We couldn't be happier with the final product.
1 comment
Webb B.Webb & Brown-Neaves
Hi Ellie,
It's fantastic to hear you love your new WB home. The best part of being a builder is hearing how happy our clients are once they've moved into their new place - it's such an exciting time... Read more
Similar opinion? Write a review on ieatwords.com.au!
TracyHalls Head
- 2 reviews
- Verified customer
A good supervisor can be the difference
The workmanship on our new house appears good. Our first supervisor left WBN after the first floor slab was laid and our new supervisor joined their company and was assigned our house. He was fairly incompetent and we were constantly finding errors that he had missed. This continued to happen and made us feel uneasy on how well he was managing our build. He left 2 weeks before handover but our experience had already been tainted. Had our first supervisor stayed, I'm sure our experience would have been less stressful. We did however have a brilliant Client Liaison Officer that was an enormous help in rectifying these problems.
1 comment
Webb B.Webb & Brown-Neaves
Hi Tracy, thank you for providing a review. We really appreciate you taking the time to share your feedback. We are disappointed to hear about your Supervisor and will pass your feedback onto our Buil... Read more
ding Manager. Alternatively, it's great to hear that your Client Liaison was brilliant. If you would like to discuss any of this further please don't hesitate to contact our office. Kindest regards, the team at Webb and Brown-NeavesSimilar opinion? Write a review on ieatwords.com.au!
Find out how Webb & Brown-Neaves compares to other Home Builders
Know better, choose better.
Andrew L
- 2 reviews
- 3 likes
- Verified customer
Professional Service and Product
The team we are allocated for our build which included our Building and Design Consultant, Construction Liaison and Building Supervisor all worked so professionally to ensure us a beautiful product to a standard that exceeded our expectations. Whilst building a home is a human process with random and expected difficulties along the way, we were supported and assisted at each stage to work through each of these issues. Whilst we have a home we are delighted with, the lasting impression we have of Webb and Brown Neaves is the people we worked with that made it all happen. Thank you.
1 comment
Webb B.Webb & Brown-Neaves
Hi Andrew, thanks for posting such a positive review for us and our team. Our entire team are dedicated to providing our clients with the best building experience we can offer so they will be delighte... Read more
d to hear your feedback. Enjoy your new home :) Kind regards, the team at Webb and Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very happy with our new home.
We had not built before but really liked WBNs display in Trigg.
We found everyone through the process very professional, friendly and helpful.
The build all went very smoothly and was finished exactly to the time we had been told at the start. All the office and site staff were very helpful and available whenever needed. We have moved in now and are very happy with the workmanship and finish.
1 comment
Webb B.Webb & Brown-Neaves
Hi Ross,
We really appreciate you taking the time to post a review for WB, so thank you! It's great to hear we achieved what we strive for everyday...very happy clients. We know you'll continue to e... Read more
Similar opinion? Write a review on ieatwords.com.au!
DionPerth
- 2 reviews
- 2 likes
- Verified customer
Highest Regards
Outstanding quality of workman ship and attention to detail. The site and entire team at Webb Brown- Neaves including the designers were great in all phases of the build. The Site Manager and Customer Support person provided constant updates re: how the build was progressing. All information was clear and accurate. They delivered on all the agreements and more on time! The site manager and also customer service/support staff were extremely professional and courteous when interacting with a challenging neighbour. The professionalism and respect shown by the Webb Brown-Neaves team ensured that we gained both a fantastic new home and harmonious relationships with our neighbours. I can not recommend Webb Brown Neaves more highly.
1 comment
Webb B.Webb & Brown-Neaves
Hi Dion,
Thank you so much for your feedback. It's so lovely to hear how pleased you are with the service and professionalism of our team, not to mention the fantastic new home and happy neighbours. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
MandyHarrisdale
- Verified customer
Beautiful Home & Smooth Building Process
I am very happy with Webb & Brown-Neave who just recently finished building our two-storey house. The house was built with very high quality and it only took about 13 months to finish. Every staff we dealt with was professional, knowledgeable and helpful. Especially our construction supervisor, he always kept me informed about the building process, answered my queries and tried his best to sort out any issues asap.
It is such a pleasure dealing with Webb & Brown-Neaves and I would highly recommend to everyone!
Mandy
1 comment
Webb B.Webb & Brown-Neaves
Hi Mandy,
What kind words. Thank you so much for taking the time to post a review. It's fantastic to know you would recommend us to 'everyone', that's the biggest compliment we can receive. Enjoy you... Read more
Similar opinion? Write a review on ieatwords.com.au!
StuartPerth
- Verified customer
Beautiful Home & Enjoyable Experience
We are first home builders and from the very start Webb & Brown-Neaves were very helpful and supportive throughout the building process. From the initial consult through to the final completion all staff were attentive and accommodating to all of our ideas. Following our research, looking into many builders and eventually deciding to go with Webb & Brown-Neaves, we had high expectations and upon completion we were impressed with the quality of the final product and feel very satisfied that our vision has been realised.
1 comment
Webb B.Webb & Brown-Neaves
Hi Stuart,
It's great to hear from you regarding your build with us. Congratulations on building your first home! Hearing that we were able to bring your vision and expectations to life is fantastic ... Read more
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great Building Experience
We recently completed our build with Webb & Brown-Neaves and could not have had a more positive experience from start to finish. Every staff member we dealt with was professional, knowledgeable and helpful . Our home was completed earlier than promised and the quality and finish of our home far exceeded our expectations. We tell anyone who will listen what a great company Webb & Brown-Neaves was to build with and we highly recommend them to anyone wanting to build with a company they can trust.
1 comment
Webb B.Webb & Brown-Neaves
Hi HollieandLeigh we are so pleased to hear that you are so happy with your new home and enjoyed the experience of building with Webb & Brown-Neaves. Thank you for taking the time to write a review an... Read more
d for spreading the word about us. We wish you many years of happiness in your brand new WB home. ReneeSimilar opinion? Write a review on ieatwords.com.au!
Find out how Webb & Brown-Neaves compares to other Home Builders
Know better, choose better.
- Verified customer
Stunning Home
Our home in Perry Lakes/Floreat was recently completed by Webb & Brown-Neaves. It was an absolute pleasure dealing with all their staff who helped create the design and fit out of our home and then their supervisor and contractors who physically created the house. We couldn't be happier with the end result and would recommend our builder to anyone who wanted a top quality home without any hassles.
1 comment
Webb B.Webb & Brown-Neaves
Hi Khryssie thank you for your kind review, we are delighted to hear of your positive experience building with us and your satisfaction with the final quality of your home. We wish you all the very be... Read more
st in enjoying your gorgeous home in Floreat. Warm regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
Jamiebalcatta WA
- Verified customer
Excellent Professional Builder
My wife and I are currently building with Webb & Browne-Neaves and are hoping the house will be complete in July 2016. Right through this process we have been extremely impressed with their professionalism and willingness to assist our needs at all times. Kim (salesperson) assisted us with his wealth of knowledge getting the floor plans to suite our family dimension with adult children. Through the building phase we have an absolutely awesome client liaison person ( Lizzie ) where nothing is too much trouble for her to assist any queries we may...Read more
have. Our building supervisor - Peter calls regularly to keep us informed on the progress and what is planned over the next building phase. Peter is extremely experienced and so easy to discuss things with where we are extremely fortunate having him oversee the construction phase. Right through this process we having nothing but praise for WBN and cant thank them enough for making the build extremely stress free. Many thanks to Kim, Lizzie and Peter for all of your assistance to date and look forward to seeing the construction complete. Thanks - Jamie & Jeanetta1 comment
Webb B.Webb & Brown-Neaves
Hi Jamie & Jeanetta thank you for taking the time to write such a lovely review. We are very pleased to hear that you have been impressed with Kim, Lizzie and Peter and are enjoying building with Webb... Read more
& Brown-Neaves. We look forward to seeing you move into your beautiful new home. Warm regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
LKKKPerth
- 2 reviews
- 1 like
- Verified customer
Pay >$ For Quality & Service = Fabulous Experience!!!
This is our first time building and we cannot fault the service and professionalism of our sales, prestart consultant, and pre start construction liaison officers.
My husband and I have loved this process and although there were times where we felt, did we made the right decision structurally or colour decision? We were so happy to be assisted with beautiful professional staff along the way cross checking plans/colours and overall making the process stress free!!!
My husband and I cannot wait to be in our new home and whilst it is in construc...Read more
1 comment
Webb B.Webb & Brown-Neaves
Hello Linda and Kevin we are so delighted to read your review and to hear how happy you are so far with your build with Webb & Brown-Neaves. Thank you as well for your special thanks to Taria, Nopphol... Read more
and Emma, I will pass on your feedback to them. Wishing you all the best for exciting times ahead with your build. Warm regards, the team at Webb & Brown-Neaves.Similar opinion? Write a review on ieatwords.com.au!
ZJTPerth
- Verified customer
Professional Quality Safe Builder
Feel secure in your choice of builder with Webb & Browne-Neaves. Quality and workmanship of the build was excellent and any issues were resolved quickly.
Our building and design consultant Cleve went above and beyond to design our dream home and assisted us throughout the whole process.
Our site manager Andrew was professional, honest and punctual. Finally, our client liaisons Emma and Janine were also very helpful in resolving any issues that arose promptly and with the utmost integrity.
These individuals truly are a credit to the Webb & Browne-Neaves team.
1 comment
Webb B.Webb & Brown-Neaves
Hi ZJT thank you so much for your kind review. We are delighted to hear of your positive experience with Cleve, Andrew, Emma and Janine. We hope you continue to enjoy your home more many years to come. Warm regards, the team at Webb & Brown-Neaves.
Similar opinion? Write a review on ieatwords.com.au!
Andrew L.Perth
- Verified customer
Good Professional Builder
Workmanship and build quality was good. Their process was extremely fined tuned and reflects the experience of a seasoned builder. I spent about 10 months during the construction phase working with the Site Manager (Andrew Foster) and Client Liaison (Mia Read); their service and ability in assisting us through the process and dealing with any issues that arises were exemplary.
1 comment
Webb B.Webb & Brown-Neaves
Hi Andrew thank you very much for taking the time to write a review. We're thrilled to hear of your positive experience building with us and particularly with Andrew and Mia. Warm regards, the team at Webb & Brown-Neaves.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions yet.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Webb B.Webb & Brown-Neaves
Hi Les and Dot, thank you so much for your wonderful review! We know that the building process isn't always easy, which is why we are here to support you every step of the way. We are incredibly proud... Read more
to hear about your positive experience with our team, and we are excited to see your finished home and celebrate this new beginning with you. Kindest regards, the team at Webb and Brown-Neaves.