Allianz Travel Insurance Questions & Answers (page 2 of 5)

Could you please ring me in Canberra regarding travel insurance. Do you have an office in Canberra? My Telephone is 02 62488327. Would appreciate your call very soon - thank you.
Lorraine Mason

After putting in a claim for a medical problem on a cruise how long does it take to get it processed
many thanks
Carl

if a flight is cancelled from Brisbane to Sydney and I miss my cruise going to Hawaii will I be covered for alterative flight to catch up the cruise ship or a refund of holiday cost

Has anyone used the medical emergency assistance overseas? And were there any problems?

Do i have to put a one night stop over in Dubai on way to Greece in my policy?

Hi
I believe HCF travel insurance is administered by Allianz. The HCF quote I got for travel to Japan from 25/5/20 to 10/6/20 was $545.41. The quote I got on the Alliance web site was $426.11. Would there be significant differences in the insurance cover if I insured directly with Alliance. The HCF quote was for Comprehensive Insurance Cover. Would the Alliance cover be a Comprehensive Cover policy?
Thanks
Shirley Webster

I have complementary travel insurance with my Citibank credit card, because of the new immigration requirements for Thailand, I will have to show proof of insurance cover to comply with the visa requirements, does Allianz supply a certificate of insurance?

I have a ANZ Platinum Frequent Flyer Card which I'm told covers us with Alliance International Travel Insurance - my question is what is the Policy Number and does this cover me for immediate travel back home if my one of my immediate family members have a serious accident of healthy issue?

Hi, my wife and I are travelling to the U S and Canada in July, returning in August. We have Allianz travel insurance through our Citi Bank credit card paid and activated 15th of April. Our travel dates are 17th July to 20th August. Are we covered if we have a situation prior to our departure. Regards Ken

Thankyou for answering my last question.next question,
can somebody on my behalf buy travel insurance in Australia for me even if I am outside of Australia?

Can I buy travel insurance from you whilst actually residing in another country other than my own.

I am travelling from Australia to the UK for 7 1/2 months, and have a return ticket. My father and mother are both elderly, and whilst they have no terminal illnesses and are both living independently, I am obviously concerned if they become ill or pass whilst I am away. If I have to return home as a result of this, am I covered for the extra cost of either changing my return ticket to return home early, or buying an additional return ticket to come home and then return to the UK to continue my trip

Can anyone help please, i puchased travel insurance with alliaz, we are travelling to the US to attend my sons wedding. It has been postponed until 2020 now. Due ti strict immigration laws in tne US, He is marring a girl in the US and was told his fiance visa wont be ready in time, very dissapointin. Can i claim insurance of flights and accommodation?

Dear Sir/ Madam. We have an American Express Card - Altitude, Black - Westpac. My wife and I will be going on a Mediterranean Cruise in May. This will include stopovers in Barcelona, Athens and Paris. We have been advised by our travel agent to check and confirm that we will be fully covered during our travels. We look forward to your response.
Kind regards.
Eddie and Wendy H.

can you please the form for pre existing illness for the credit insurance? Thanks

Do Allianz cover Mt Agung in travel insurance taken out now. 6/12/2018

We are about to demobilise from an overseas work assignment in Timor Leste. Before we return to Australia we will be traveling to Nepal and Europe. We are eligible for Bankwest travel insurance having purchased our travel using our Bankwest Platinum MasterCard. When I read the information package it says "Journey Starts from Australia or Australian air or sea terminal." But we will be starting our journey from Dili, Timor Leste. Is this okay? Regards, Colin

Hi there,
My partner and I have purchased the tickets for our holiday to Europe (from Australia) in June of this year. The tickets are booked for December of this year. However, we have found out in August that I am pregnant. We have been advised by my doctor that such a long flight (24h) is not recommended at the end of the second trimester in my case.
Would the insurance cover the cancellation fees or fees applied in changing the dates for these two tickets we have purchased in June?
Thank you in advance.
Regards, Gabi.

Do you cover cruises? What is the maximum number of days you cover? Is there a cheaper cover if children are not included, ie for singles?

Hello there, my luggage is currently lost. I have filled a report at Mykonos where the luggage hasn’t been been interlinked. If it’s not here within 24 hours or 72 hours I think you offer reimbursement. Does an excess need to be paid for this?