Allianz Travel Insurance Questions & Answers (page 4 of 5)

With Bankwest ALLIANZ travel international insurance MC Platinum credit card you don't get a policy number which is also required by APT. My travel agent says I need a policy number which is needed by medical doctors in USA Canada Alaska if I need assistance. Is this true?

I have been informed By Bank West my travel insurance is covered by Allianz as I have paid my full travel and air fares by Mastercard. I am travelling to Thailand and am 75 years old with no health problems. Will you confirm this please? Marion Green.

Does Allianz travel insurance cover you for any changes that may be made flight wise when the volcano errupts? I am planning on traveling to Bali in October and that is round about the time this seems to happen. What about extra accommodation and funds? Thanks, regards Tracey

Will I get a policy number before going overseas?

Hi I have taken out travel insurance to Bali using Tigerair but know that all their flights are cancelled for the next six months what happens with my travel insurance. I am still planning to go to Bali using a different airline of course, is it possible that the travel insurance can be transferred? Thanks Jacqeulene Julies 0438855787

What is alliance stance on claims against comprehensive travel insurance plan by travellers whose flights to bali from january 13-20 are cancelled due to tiger air problem with Indonesian govt. ? Tiger is giving refund on tickets but what about the pre booked hotel accommodation? I have read the fine print and as far as i understand it does not have clause to reject such claim so it should be covered. Has anyone launched claim for cancellation charges with alliance for pre booked accommodation?

Hi, can you please help to clarify that can I add my boyfriend as my Spouse in the complimentary travel insurance with Com Bank Credit Card? Thanks & regards. Hayla

How can anyone give 5 stars just for purchasing insurance? ALL the reviews from those who have made a claim are 1 star. This company is incompetent, dishonest and heartless.

Hi Allianz,
I have insurance with my Bankwest Credit card but am unclear on how much of the trip I need to put on the Platinum bank west card to be covered? The booklet indicates $500.00 as a minimum. My trip is around $10,000 but the travel agent charges a credit card fee of 1.5%( 150.00) so If I don't need to pay for it all on the credit card that would be helpful - but obviously I still want to be covered and I will certainly be using my platinum card on the trip.

It seems like a false economy to have a Platinum card with free insurance and then get hit for $150.00 credit card fee ( about as much as travel insurance).

Any assistance would be appreciated.

Thanks/Regards,

Sue

Hi,
I'm 31, portuguese, going to Australia as a tourist (evisitor 651) for 3 months. Essentially for health covering, which kind of insurance do you suggest (international travel, australian health insurance,...) thanks

I have Allianz travel insurance for overseas travel on my platinum Bankwest visa card. I cannot find a list of what I am covered for as on your home site for buying insurance...can you please tell me where I can find this. Thanks!

We are trying to select suitable travel insurance coverage for a trip to the USA from late October to early December this year. We also have a trip planned to New Zealand early next year. My partner has an account with Teachers Mutual Bank and through their website the My Travel Insurance quote (underwritten by Alliance) gives a Plan D Frequent Traveller policy for $737.48 that covers both of us, but the Plan A Comprehensive is $1654.96 and seems to have the same coverage. Why is there so much difference in the price? Under my partner's Teachers Health Fund, their travel insurance policy (also underwritten by Alliance) is $1313.82 for a multi-trip and $1160.30 for comprehensive coverage. Can you explain the difference between all these policies?

Hi, I am traveling to Europe (including Scandinavian countries) and am planning on skiing for 2 weeks during this holiday. What cover will I need to take out for this? Will I need to pay extra on top of the European cover?

when ill in an emergency are you taken to a hospital with equal standards to Australian medical treatment?
Can you be repatriated immediately back to Australia if safe to do so with doctors authority ?
When calling Alliance medical assistance on the number 24/7 can you be assured that the appropriate person will be available 24/7? ( as some offer this but only available Monday to Friday despite advertising 24/7)?

Hello, my boyfriend and I are planning a five month trip to South America for later this year. We are deciding between purchasing your policy and one other. To help us with our decision we would like to know the following:

Are we fully covered if we are hijacked and/or mugged (e.g. somebody threatens us and takes our belongings and/or money)?

Are we fully covered if an airline loses and/or damages our luggage?

Are we fully covered if our belongings are stolen from the carry-on luggage storage area of a plane, train or bus?

Are we fully covered for necessary changes to connecting travel and/or accommodation if our flight, train or bus is cancelled or delayed?

Thank you in advance for answering my question. If all goes well we are hoping to purchase your cover, but we must have peace of mind first.

Warmly,
Penelope

hi guys, just returned from japan to find a storm while i was away has knocked out my safety switch and all the food in the fridge and freezer are rotten and now in the bin. does your travel policy cover anything like this? I suppose being an insurance company you will automatically say no but i have to ask cause it going to cost me about $600 to $800 to replace all the food items........
Mathew David Hudson
1/10 banksia street forrest beach q 4850
policy number alzpbs0002248
start date 12th april 16
end date 20th april 16.
the storm would have fallen during this time as i noticed heavy weather on my bom radar app on my phone while away, not the best of returns.

We will be using Allianz travel insurance that comes with a CBA Diamond Awards credit card. Have read the PDS but am unclear about the coverage regarding an unexpected return to Australia in the case of death or serious illness of a relative aged over 80. What's the deal?

Hi - I am an existing Allianz customer, holding a number of car, home policies. I have never claimed so don't know how good/bad the process is. I am now in the market for a "Travel Insurance" policy and started looking at Allianz. But I must admit I am very disheartened by the large number of VERY negative reviews. Everyone's situation is different but the common theme seems to be that Allianz do not want to pay when legitimate claims occur. Is this all true or can someone clarify?

Alex.

What sort of compensation do we get for travel delays due to bali volcano issue ? Do this cover our extra accommodation ?

Can any one give me a review about allianz health insurance for overseas visitors (ovhc allianz assistance)please?