We have a reliable service that has never faltered, fast speeds and excellent customer service. Everything i expected from other utility providers,however they failed. Aussie Broadband have surpassed my expectations.

I haven't had an issue with the service even during these COVID-19 times. Only have experienced a short outage in the two months i have been with them and they informed me of it and also informed me when it was over - (30 mins or so).

I would highly recommend Aussie Broadband as they have great customer service and fast and reliable NBN.

No issues, a drop out once but nothing else otherwise. Fixed before could even make a call. Call centre staff are quite helpful and have provided clear instructions on how to resolve things.

Signed up last night to only find out this morning there is a $10 saving per month over the next 6-months, spoke to some one on chat said they dont offer promotional codes over the phone and that you have to sign up via the link only. would of been nice if the consultant told me over the phone.

I have signed up for a NBN service with Aussie Broadband everything is explained in detailed but I have decided to go with the sign up and I'm glad I did because within 2 hours after I have signed up with Aussie Broadband I received a text message telling me my service was fully activated and I have got a phone call from Telstra saying my services has been disconnect and did I request it very fast and reliable.

Given the total fiasco other people in the area have had trying to get support for new NBN services, I am so very happy I went with Aussie Broadband. The NBN installations in our street has been 'problematic' to say the least. Our unit and others having all telecoms shut off for extended periods. However, throughout the entire process, Aussie Broadband was in communication.
Once the NBN stabilised, the Aussie Broadband team were helpful in not only getting the internet reset, but even helped me configure a non-Aussie Broadband supplied wifi router set up to work with their configuration. At every step, these folks have provided great communication and customer care.

Aussie broadband is who I recommend when someone asks me about getting internet. Not because they're the cheapest, but because they have the best all round support, service and value of any provider. They regularly have specials for new members too.

I was previously with Mate Communicate on the 50 Meg NBN connection, from the day one they were throttling my speeds after 4PM (I figured out by using a VPN)

Signed up with Aussie in late 2018, never had a problem since. There was an unplanned outage a couple of days ago but they were very prompt in sending the outage notices through texts, emails and the Aussie broadband app.

I have also convinced a few of my mates to the service and they all are very pleased with it as well.

If you're not happy with your current ISP, I would highly recommend AussieBroadband :)

We have been with Aussie Broadband for a couple of months now, had some issues with our modem that we purchased from an online shop and with the helpful Aussie Broadband team the internet setting up went smoothly. We have strong connection, fast speed, no drop outs, with 3 people are now working from home with no internet issues. Aussie Broadband is the best internet provider in terms of service and value and no contracts attached. We were with other providers Optus, Telstra, Iprimus, Dodo previously but they are not this good. We also love it because this is Australian-based internet provider!! Highly recommend Aussie broadband to everyone.

I personally have never had any connection issues or faults with ABB, my internet speeds are amazing I am a big gamer and having a reliable connection is key and Aussie broad band have been able to provide just that!

I have had no issue with Aussie broadband, a few general NBN issue, but nothing I can't self troubleshoot using their website and phone app, fantastic! the call centre is all onshore, easy to understand

When there are connections issues the tests on their app don't work, calling their support number is instantly disconnected. No amount of apology will make up for not receiving internet you are paying for. This is the third time in 3 months I've had issues with this connection.

Another supplier with poor service 6 weeks and counting for connection rang 3 times very little sympathy for my situation. Some of the staff was not at all sympathetic so frustrating

I had NBN contract with Optus and I was not happy with speed, speed was nbn 50 and I paid $82 per Month.
then I search for good NBN with no Contract and good Speed, then I found the Aussie Broabland speed I get now is NBN100 and actully I got the Promo code for Fist month free ( Like if we calculate for 12 Months, we can kmow we pay $81.50 each month, it is so better than nbn 50 Optus for $82 per month)
And I say thankyou to Aussie Broabland to Fast service, it is take just 90 min to Active my NBN.

We've been waiting for NBN connection for years. Yesterday it finally happened, and thanks to Aussie Broadband it was completely seamless and we're loving what it's helping us now do.

Excellent service, you don't get annoying buffering /no drop outs, and you get a great superfast nbn connection, plus best of all you get real aussie people you can, friendly service.

Took the plunge and switched from a big telco, after many very frustrating and disappointing experiences with service. I now have great service (people that understand you), great NBN speed (100MB down/40MB up consistently) and pay less. 1 drop-out (of 20 min) in 3 months and that seemed to be an NBN problem. I couldn't understand why the big telco service was so poor. I thought Aussie's customer reviews were too good to be true, but now 3 months in I could not be happier. Congratulations Aussie on all your hard work. It's good for the country, good for business and good for my heart:)!