Has been fantastic so far, no dramas at all and much better experience then the big telcos definitely recommend switching to aussie Broadband if youre looking to try another provider you wont regret it, answered my call within 5 minutes and internet was connected within 3 hours of me calling to connect, service was fantastic

Recently transferred over to Aussie Broadband from Optus and previously TPG and it was the best decision to make! The service received from Aussie has been great. I’ve probably dealt with 5 different employees over the phone and they all provided exception customer service. The internet speeds have been consistently high which has been my biggest challenge to get in the past, and there have been no dropouts thus far albeit only being one month into my service. If you are looking for fast consistent internet AND great customer service this is the one to go with.

Internet wise, the connection been pretty good, no problem whatsoever, and the speed as expected. I can use my own hardware without issues.
Been having problem with home phone (porting from old provider), but the support I've received has been great, beyond expectation really. So hoping for a great long years together :-)

Transfer from another carrier was very fast and seamless. I have had the services for 2 months and they have proven to be fast and reliable. My single call to the service desk was handled quickly and efficiently.

This is the second home where I have installed Aussie broadband. This one was completely painless. The first one was challenging because the recently divided property location was not in NBN's registry but Aussie broadband worked with us to sort it out promptly. I get close to 100Mbps performance all the time. The Australia-based support staff is excellent.

I signed up to 100mbps plan. Signup was very smooth and technician arrived on time to connect our NBN. We have got a super fast internet now! Very happy with Aussie Broadband

Good speed, strong connection and great customer service! There has been an outage however I have been informed and got regular updates. I am happy to recommend Aussie Broadband NBN to my friends.

I signed on to Aussie about a month ago and have not looked back. Was previously with one of the big telcos then switched to a small start up, but honestly Aussie beats them all hands down. When I first signed up I did have a problem with my son not able to get onto some of his games server due to a port forwarding issue. I rang up Aussie and was pleasantly surprised that I managed to get onto tech support straight away without having wait. 5 mins later my problem was fixed. Do yourself a favour, ditch the pretenders and sign up with Aussie.

I have had no issues at all and when there is a potential problem Aussie Broadband let me know straight away and then get it fixed quickly. I'm very happy with the service.

Just changed from another providers adsl2 plan. I am blown away with the speed we are getting with Aussie Broadband NBN. Call centre staff were excellent with the initial install and setup. Not to mention the follow up service was great. Could not recommend them them highly enough.

Connection been quite reliable but lately have experienced a few outages. Connection within Australia is fantastic fast but connection to USA it is half the speed. Customer service is always great.

Really good service and customer support. Ordering my plan was easy and simple on their website.

They are also really transparent and provide a lot more information compared to their competitors about their network and current load.

My speeds are fantastic and are consistently fast even during peak times.

I have tried several other providers and had issues with slow speeds and then with customer service, Aussie broadband is fantastic, no issues at all. Their communication and customer service is amazing.

I have signed up with AussieBB since Feb 2020 and have had excellent speeds since connection. I have mostly been getting between 88 to 95mb/s for my 100mb/s plan. i love that it is month-to-month so i am not locked into a contract. Their app is user friendly and can even remotely kick the connection, this was the reason i picked them after reviewing a few others.

Recently changing to Aussie Broadband has been like a breath of fresh air. The service is very reliable and the speeds achieved actually meet or exceed their advertised averages. It is so nice to deal with a business that actually seems interested in delivering on what they promise. Their communication has been timely, accurate and professional. It has been such a different experience to our previous provider. I can’t recommend Aussie Broadband more highly.

We have a reliable service that has never faltered, fast speeds and excellent customer service. Everything i expected from other utility providers,however they failed. Aussie Broadband have surpassed my expectations.

I haven't had an issue with the service even during these COVID-19 times. Only have experienced a short outage in the two months i have been with them and they informed me of it and also informed me when it was over - (30 mins or so).

I would highly recommend Aussie Broadband as they have great customer service and fast and reliable NBN.

No issues, a drop out once but nothing else otherwise. Fixed before could even make a call. Call centre staff are quite helpful and have provided clear instructions on how to resolve things.