ABB puts customer needs first and follow up the connection even it takes 3 weeks to investigate the faults. The connection is reliable and the staffs as well. The Australian team is the best!

High latency. Modem overheated constantly. When I tried to problem solve I was asked to perform advanced system checks, and to “borrow” a windows PC, to conduct an Ethernet traceroute.

Reliable and fast connection. No issues as yet. Support team is very helpful and accommodating. Signup was easy and whilst the connection request had an issue with NBNCo, Aussie Broadband resolved it immediately.

New customer to both Aussie Broadband and NBN, and I couldn't be happier. At the forgotten end of an ADSL connection and lucky to achieve download speeds of >1Mbs, I now feel like I'm actually connected to the real world again. The actual connection was quick, efficient and painless. Thanks Aussie.

I’ve never had an issues with my service and my connection is always super fast and loved by my whole family, thank you Aussie broadband for your amazing service. I love it

The whole process was easy & fast. The App is great. Have not had to contact Aussie Broadband as yet as everything is working fine. I was connected 2 months ago

No issues with this service and connection, customer service is impeccable. We haven’t experienced any drop outs. Would advice anyone to join as we have never had any worries with them.

The service does what I expect, which interestingly was what the service prior to changing to NBN did, allows me to receive, send emails and do some web surfing. Not into downloading movies or gaming.
The service appears to be reliable, experienced full service without any drop outs.
The tech who installed the modem was very efficient, friendly. Turned up ON time phoned ahead to confirm we were home so this side appears to be very well managed.

Fast and reliable service, so impressed with Aussie Broadband. Would recommend it to everyone. We have not had any drops outs... Annoyed by this review, because it will not let me be succint.

Fast, easy to use. Sign up was smooth. Ordered their modem, plugged it in and all worked well with no issues and no hassles. Internet works well and hasn't dropped out, or been slow.

Set up was super easy, customer service has been very helpful so far and no connection issues whatsoever. I have previously had experience with tpg and belong; Aussie broadband has been the best by far.

I tried to sign up for the $49 seniors broadband and was told "we aren't doing that plan - how about a more expensive one?" So I gave up and have gone with another provider who does not have misleading information on their website! Humrrumph.

Excellent reliability. No dropouts. Better than my ADSL and lower cost. I get 25Mbs event time I do a sipped check. My video streaming is great and working from home is better. Just the government installers (Not Ausie) were not helpful. PS. You probably don't need to buy a WiFi router if you have working WiFi allready. Ask Ausie staff.

Have been with AussieBB for 15+years and have always been very happy with their service, pricing and support. I'd put off changing from our wireless broadband to NBN, but bit the bullet a couple of months ago, and it's been great. The AussieBB techs who guided me through the changeover setup were very professional and patient. Our NBN experience has been totally reliable and hassle-free to date. Always good to know help is only a phone call away if we need it. Highly recommend.

Reliable connection, with no dropout experienced. Polite and informative staff who are were very apologetic for NBN Co issues. Followed up issues and followed through with agreed actions. Recommended by family, and would recommend to friends.