Australia Post Domestic Courier Post Questions & Answers

Hi Mackenzie,

It says it's just been accepted by a driver so you will receive it today :) please allow up until 5pm to receive it.

Priscila

Hey Nyree,

I understand you are eager to receive this item. I've had a look at the scans for this on our internal system and can see that this hasn't arrived in Australia yet.

USPS' tracking runs off an estimate of when the parcel will arrive in the destination country, based on the flight manifest they anticipate the parcel will go on. Of course, delays at airports do happen and your parcel doesn't always make it onto the plane USPS thinks it will get on, which causes that estimation to be thrown out. Their scans however, do not update to reflect any changes.

When waiting for an international article to come here, it’s always best to go by what our scans show, as we'll update it once it actually arrives here.

If you don't have this item by this time next week at the latest I recommend contacting the sender so they can initiate an investigation to look into this further with USPS. If you have concerns you can also contact them now if you like for assistance.

~Sami

Hey Opik,

I've had a look at the scans on the eCommerce site and can see that this hasn't been handed over to us yet. Once it is a new tracking number might be generated and the option to track it on our website will be available. Until this has occurred we are unable to estimate the delivery time frame.

If you have any concerns that the article is taking too long, please contact the sender for further assistance.

~Sami