AVJennings

AV Jennings does everything in panic, they don’t care after sales land . If any issues arise they will not listen clients problems. When we bought land and start to make plans for construction, we found that there is design issues according to building envelope. They leaves driveway wrong sides even garage shows in drawings different side, we requested to my side neighbour and they allowed to attach garage wall to wall. But now again electric power line issues for my block . They missed underground power line for my land, again expensive for u...

These people don't have a heart and will take every last penny. I am a first home buyer and I just missed the settlement date (which is a Friday) because of a paperwork that needs clarification. My solicitor requested so many times to at least waive the penalty interest since they can see that it's not our fault and it was the delay of the bank releasing the money. No matter what you do they will not listen. Not only they penalized us on the date itself, they also penalized us for not for Saturday and Sunday. Not only the land was expensive ...

our house was built in 2008, as always not everything was perfect including the Build Manager.
anyway, i was very happy with the Team that repaired all the defects....but.......just this weekend whilst having the house repainted, I discovered the Timbers over the outside colonnade were rotted.....much to my surprise the timber that was used was finger jointed pine.....the thing that peeved me was the fact that I paid for structural Merbau as stipulated in the contract for the fire rating on the property.
Somebody in AVJ obviously were not doing their job to well.....
I would like to see AVJ come to the party and replace the timber with the correct material, even though it was 12 years ago, or at least compensate me.

Overall my townhouse is nice but the post purchase experience has been an absolute nightmare.

I noticed a few minor defects early (a few leaking pipes) which were fixed quickly. However after a year I discovered there was a massive water leak under the kitchen. The water seeped under tiles and damaged nearby walls and the whole kitchen island had to be replaced. My household had to live with extensive mold growth and never ending drain-flies for a year with our health negatively affected while repairs were extremely slow and ineffective.

-...

Stupidly bought a new townhouse from
AVJ in Richlands and of course it’s worth 50k less than when I bought it 4 yrs ago (I’m
Better educated now).
and I just got another list a mile
Long from my property manager for repairs.
Everything is loose, Falls apart,
Dosent last eg toilet roll holders, toilets seats all had to be replaced, outside down pipes,
Door handles, doorbells, hot plates, dishwasher, wrong plants planted and I have to pay $900
To chop Them down and replace, deck needs repainting already, other properties in the coMplex weren’t painted properly and we had to pay 80k from Strata to fix and the list goes on... just a rubbish build. DONT Invest with them.

Did the contract around June 2008 based on display home at Warner in Brisbane. Moved in around June 2009. Now it is 2020. Excellent build experience. House has had no issues. Had some issues with the rainwater system - was fixed on warranty - twice. No surprises on the cost. No variations.

Having previously posted a review titled DEPLORABLE (attached) AV Jennings made contact via review site and email suggesting they will review once the "supervisor comes in next week". Then AV Jennings changed their mind stating they have not found any grounds to extend any extension of any warranty..... They also stated "the owners have not demonstrated any attempt to remedy a long term roof leak. They also stated "the owners had not ever contacted AV Jennings or Sekisui House since the roof leak became evident. They even told us that "care an...

When you need to replace a leaking bathroom 5 years after a build..this is after the fixed cracked tiles once. Nail holes coming through the single coat of paint..back bathroom leaked into the wall cavity..they fixed and never returned to touch up paint. Seems to be one coat of paint throughout the house. Outdoor alfesco area shows panel joins of the ceiling... Really poor finishing touches...i could go on...Ordinary at best..

Bought a property here a year ago. Has been delayed 6 months and haven't been given any explanation as to why. The projects administrator hasn't responded to any emails either. Not sure what's going on. I feel like they haven't been honest to me for quite some time. A lot of other projects I looked at were completed in a much shorter period of time a long time ago.

When we built our house in 1984 we could not afford very much. The house was a simple 3 bedroom, 1 bathroom with no car accommodation. Naturally since then we have added a carport and a pergola.

The house has been faultless from that day to this, we have spent virtually nothing on maintenance. The house has just passed a building inspection as a very solid house because we are finally selling.

I have been looking at other houses because we are buying and most of them today don't measure up to our 30 year old spec home based on quality.

At first we didn't realise just how lucky we were but now we definitely know.
Solid house and virtually no maintenance costs.
Nothing in 30 years

We would not recommend you guys to build with them (Sekisui House) and dont do the same mistakes as we did.

Their sales person from Kellyville mentioned and guaranteed that we will have no problem building one of their display house. That is the main reason why we signed contract with AV Jennings at the first place. Turned out we had to have our house size cut and are having issue with double garage.

In addition, to that our Design Assessment application were rejected by Council twice and almost lose the Government first home grant worth...

Having a narrow block was going to develop some challenging issues especially when trying to determine whether two dwellings could be placed upon it. Approximately more than 5 months ago, exactly in June 2012. I went to a AV Jennings showroom with various displays on offer at one of their new developing suburbs in Melbourne as I found that "Sekisui House", the website that I visited had many floor plans that suited narrow blocks to begin with as well as doing custom design work.

After a brief initial meeting with a sales rep, I decided to mo...

If a customer spent as much on a car as they do on a house would they have to watch their supplier as much as we do with AV Jennings?
What have they done?
~ Frame was out of square
~ After several emails telling them that the frame was below standard they finally react. By this stage the bricks are on and so is the roof so fixing their poor frame is impossible. Even their gyprocker stated that this was the worst frame they have ever seen.
~ Taps in wrong position on outside walls
~ Cealing is uneven but cant be fixed as the frame is not s...

Sales person was great and service good until we signed up. Sales person quit and we were simply another number after that. Lack of communication in the office will have you explaining things over and over to your contract manager (if they remember to assign you one in the first place-we were forgotten due to the salesperson leaving the company) and then even once you get a contract manager they will forget after 15 phone calls who you are and where you are building. If you become the too hard basket (ie simply asking each week how things ar...

Went to hameworld at Kellyville today and looked through many display homes, when we went to the AV Jennings display home a sales rep advised us very rudely that we needed a appointment to view their houses "youre kidding me right" we just walked away and after reading these reviews im glad we did, when a product is reviewed this poorly stay away.

If we were treated this badly at the display homes what will their attitude be once money is exchanged.