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Reviewer Photos & Videos
Stevo -74Cronulla
- 2 reviews
- 1 like
- Physical store
- Verified customer
Decent bedding range and options
The bed quality is good for what I paid, the mattress is very very firm, I hoping it will soften in time, I’m sure it will, it feels like it’s decent quality!
Instore customer service was excellent, though my delivery wasn’t quiet at the time scheduled
1 comment
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
New Mattress
Great customer service at the Greenacre store. A shout out to Herk, the sales assistant for his courtesy, explanations, diligence and making sure we left the store satisfied with our decision. Mattress delivered as promised by pleasant & helpful delivery chaps.
1 comment
Bedworks Marketing TeamBedWorks
Hi Gypo
Thank you so much for taking the time to write us a review, and we are delighted to hear that Herk & delivery team offered you excellent service.
It's very inspired to learn about the progre... Read more
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Review collected in partnership with BedWorks
George KotsiouSydney, NSW
- Physical store
- Verified customer
love my new bed and mattress!!!
great service. excellent knowledge of products. great delivery service. large range of products. high quality products. delivered products were spot on.the whole process was very efficient and streamlined with excellent communication.
1 comment
Bedworks Marketing TeamBedWorks
Hi George
Thank you so much for taking the time to write us a review.
We are very proud of the extensive range of selection in Bedworks, along with the available stores (Stanmore and Greenacre) for... Read more
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Review collected in partnership with BedWorks
Find out how BedWorks Physical store compares to other Furniture Shops
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RoeySydney, NSW
Amazing!
Amazing! We bought a king mattress from the showroom and they really went above and beyond to get us not only the perfect mattress but a warranty that sounded too good to be true, and it was true. They replaced a mattress for us and let us sleep on it until a new one arrived a whole two weeks! Great service. Great sales and delivery team. Very reliable timing when delivering. Friendly and great products. Highly recommended. Moe and Rocio - Sydney
1 comment
Bedworks Marketing TeamBedWorks
Thanks for the awesome review, Moe and Rocio! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope the premium product will bring you a sound sleep. Enjoy your day.
Cheers!
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Great product and price.
I was very pleased to find that Bedworks sell Australian made beds, made with sustainable timbers at a price we could afford. We've just received our two matching Queen size bases. They were customised to our specifications by a slight modification of one of the many styles that Bedworks offer. They are very, very nice, and exactly what we were looking for! Store staff were patient and helpful and the delivery guys were careful with the beds and arrived when they said they would. We are very happy!
1 comment
Bedworks Marketing TeamBedWorks
Hi Philippa!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the C... Read more
omfort Sleep Mattress and Bono bed frame that you purchased.Similar opinion? Write a review on ieatwords.com.au!
Hong-Mei LiGreater Melbourne (Inner), VIC
- Physical store
- Verified customer
I feel wonderful!
My flatmate advised me to go Bedworks shop (52 Parramatta Rd, Stanmore NSW 2048) as I need to buy a mattress. And I found what I wanted. The staff are so friendly and knowledgeable. They also helped me found a bed that I wanted. I also bought a sofa in that shop. I am very happy and satisfied with what I bought and feel so lucky. I have assembled my bed. I found quite easy than I thought.
Thanks very much!
1 comment
Bedworks Marketing TeamBedWorks
Hi Hong Mei!
How are you! Thank you so much for taking the time to leave us your kind words and we are happy to have you as a customer!... Read more
Our Stanmore crew members would like to thank you for supporting our business and customer satisfaction it is all part of the friendly service at Bedworks! We are delighted to hear that you are happy with our products, and we must say the Zeal day sofa bed you order is absolutely a contemporary design for a modern bedroom! Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you again for supporting our business. The BedWorks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
jo goldSydney, NSW
- Physical store
- Verified customer
Exceptional customer service and products.
Amazing quality and looks great. Staff were very knowledgeable about their products. Paid for assembly and driver and assistant were very thorough and prompt with delivery time. Definitely recommend!! Thanks Bedworks
1 comment
Bedworks Marketing TeamBedWorks
Hi Jo!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Brittany bed frame that you purchased.... Read more
The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience in store and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
- Physical store
- Verified customer
Excellent service
Visited the store in Stanmore for chest of drawers. They didn't have many in stock but suggested I visited the store at Greenacre after showing me their catalog. I visited Greenacre the next day where I was able to choose from a large variety. The staff were friendly and professional and I arranged purchase and delivery easily. The furniture was delivered on time as promised. Very impressed!
1 comment
Bedworks Marketing TeamBedWorks
Hi Roger!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Tallboy that you purchased.... Read more
The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience in store and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
- Physical store
- Verified customer
Fabulous product - fabulous service
MOST Helpful staff guided us around every sofa bed we wanted to see, operate and sample.
We were not rushed or pushed into a decision.
The delivery was on time and efficient.
Highly recommend this store.
1 comment
Bedworks Marketing TeamBedWorks
Thank you for your kind words, Marie!
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Review collected in partnership with BedWorks
Find out how BedWorks Physical store compares to other Furniture Shops
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Walter GregoSydney, NSW
- Physical store
- Verified customer
payment method
very pleased with instore service and delivery which was on time and very courteous for my very elderly parents
however not being able to pay by credit card over the phone was very surprising and disappointing
i had to return to the store to physically use my card which meant an extra hour traveling time since i do not live with my parents
3 comments
Bedworks Marketing TeamBedWorks
Hi Walter, we’re sorry you had difficulties wanting to use over-the-phone payment via credit card for your Comfort Sleep Posture Indulgence mattress purchase. Bedworks use an online credit fraud prote... Read more
ction program that doesn’t allow for payment processing without security checks being confirmed. Over-the-phone payment isn’t available via credit card. You were able to speak with the business owner about this on the day you paid as he processed your order. We’re also wondering if you are happy with the extra firm mattress as ordered? It was delivered and unpacked by our driver, and your old one taken out to the garage for removal, according to our records. We noticed your review said our product was not as described but we can’t find any discrepancy on your invoice or order to suggest there’s been an error on delivery. Can you let us know? Thanks for shopping at Bedworks and we look forward to seeing you again. The Bedworks Marketing Teamdean i didnt mention anything about the mattress...my parents have not said anything derogatory about it ...so i assume its fine,,, re payment ...as i said to the salesperson,,, i've purchased new car... Read more
s 'over the phone ' for a lot more than this matteress,,,zs well as other consumer items/// its the only time this has happened,,, and hopefully the last...walter gregoBedworks Marketing TeamBedWorks
Hi Walter
Thank you for your reply. We are a bit confused, as your review indicates "Product Appearance - Not as advertised". Did your parent receive the correct order?
We are also updating the secur... Read more
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Review collected in partnership with BedWorks
Rodney InnesSydney, NSW
- 2 reviews
- Physical store
- Verified customer
More than happy.
Navigation was easy as I knew exactly what I was looking for. Range was very good, and the quality of what was purchased was of a very high quality happy.
1 comment
Bedworks Marketing TeamBedWorks
Hi Rodney
On behalf of Bedworks, I would like to thank you for your honest feedback. Our team is delighted to hear that you are happy with our service and product.
The team at Bedworks are dedicated... Read more
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Quality of bed not that good for price payed
Under bed draw not made to specs, was on wheels instead of runners, no instructions for assembly no assembly bolts provided, delivery driver had to find some a bit disappointed with service
1 comment
Bedworks Marketing TeamBedWorks
Hi Karen, thanks for your feedback on your delivery late March and issues on the day. Our warehouse manager will be in touch to discuss your bed's assembly specifications and design order soon so this can be rectified for you.
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Review collected in partnership with BedWorks
Jay JSydney, NSW
- 5 reviews
- Physical store
- Verified customer
Quality finish and service
Good range of products in store, able to try many mattresses before deciding. That was great because as we found there is a big difference between the different brands, i.e. medium feels quite different from brand to brand. We bought a mattress and ordered custom bed head/base with drawers and they were happy to make some modifications to the bedhead design. The bed was ready and delivered in the time frame given and they were flexible with the delivery day and came within the delivery time given also calling and advising prior to arrival. ...Read more
Delivery men were efficient, polite and helpful. We are very happy with the quality of the Australian made custom bed frame and drawers and the finish was of a high standard. We are very happy with our purchase.1 comment
Bedworks Marketing TeamBedWorks
Hi Jay!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the mattre... Read more
ss and the custom bed head/base that you purchased.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Helen LewickiSydney, NSW
- Physical store
- Verified customer
Good quality and fast delivery.
The make solid, good quality wooden beds. It takes a very little time from order to the final delivery & installation. We have ordered 2 king size beds from them - one after another. Happy with both of them.
1 comment
Bedworks Marketing TeamBedWorks
Hi Helen!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the 2 wooden king sized beds that you purchased.
... Read more
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Review collected in partnership with BedWorks
Erdal UnalSydney, NSW
- Physical store
- Verified customer
Good customer service
I liked the sofa bed couch but it was broken in the second year, - Bedworks provided a nice customer service and replaced it, although the replacement took a little while. Recommended...
1 comment
Bedworks Marketing TeamBedWorks
Hi Erdal!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the sofabed you purchased.
... Read more
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Review collected in partnership with BedWorks
Find out how BedWorks Physical store compares to other Furniture Shops
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- Physical store
- Verified customer
Very poor service
We ordered the bed head on 4 January 2022. Was told it will be ready in 10 days. We told we want it delivered mid March as the house was under construction at the time of order. When we got the house keys, I rang end of February to let them know to deliver, was told the manufacturer is not making that bed anymore. I live in Penrith & had to go in the shop in Bankstown to get the refund. Right from start on 4 January 2022 the sales person wasn’t helpful at all.
1 comment
Bedworks Marketing TeamBedWorks
Hi Dee, we’ve received your online feedback on your experience ordering a custom bed frame ($599) and bedside table ($299) for delivery in March and looked into the issue. At Bedworks we pride ourselv... Read more
es on offering unique products and custom design along with premium service and take all complaints seriously. Our sales manager at Greenacre, where you ordered and paid for your bedroom furniture in January, confirmed that during the Christmas closedown period when your order was placed the manufacturer had delivered all existing orders of the style you chose and was unable to meet your order when they returned to full production as the model was discontinued. Although the company offered you another premium model in replacement for the price you had paid, it was not suitable as the dimensions were too tall for the space you had in your new home. It was necessary to process your refund instore at Greenacre once you had decided not to go ahead with a replacement order due to our refund payment systems, but we will take your feedback on board to help improve our customer service in future. Thank you for choosing Bedworks.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
SandraSydney, NSW
- Physical store
- Verified customer
This is our second Bedworks purchase.
The quality is superb. Fully Australia made and you can tell! Highly recommend the Bankstown store. They know their products. Also you can customise the bed so easily. Easy assembly.
1 comment
Bedworks Marketing TeamBedWorks
Hi Sandra!
Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the bed you purchased and had delivered recently.
... Read more
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Bed and Mattress purchase
Well set out store with plenty of options for mattresses, beds, storage, bedheads. Very helpful staff and incredibly patient with us and our indecisiveness on colour of bedhead. It the end the finished product was exactly what we were after and the fabric choice was perfect. Thanks so much for all the help.
1 comment
Bedworks TeamBedWorks
Hi Samantha!
Thank you so much for taking the time to write us a review! We are very proud of our sales team for providing an excellent in-store experience and offering a wide range of bedhead&fabric... Read more
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Bedding purchase
Easy to navigate the store and see the options available. Good range of products. Friendly and helpful staff and fast delivery.
1 comment
Bedworks Marketing TeamBedWorks
Hi Andrew, thanks for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service instore. The team at Bedworks are d... Read more
edicated to delivering customers a uniquely premium mattress & bed frame shopping experience instore and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Bremah RamasamySydney
- Physical store
- Verified customer
Awesome Quality & Service
I felt dealing with BedWorks very easy from start to finish. Delivery service and installment of bed was done very well and staff were really good. Quite happy. Thank you BedWorks.
1 comment
Bedworks Marketing TeamBedWorks
Hi Bremah! Thank you so much for taking the time to share your Bedworks shopping experience, and we are delighted to hear that you are happy with our products and service.
We Bedworks are dedicated t... Read more
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Questions & Answers
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Bedworks Marketing TeamBedWorks
Hi Stevo
esses for a new order are freshly made. The firmness will change over time.Thank you so much for your review! We are delighted to hear that you are happy with the product.
Usually, the new mattress is firmer than the one you tried in the store because all the mattr... Read more