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Reviews

4.4

154 reviews
5
(114)
4
(18)
3
(9)
2
(1)
1
(12)
  • Product Quality
    4.8 (53)
  • Return Claim MadeYes (3) · No (51)
  • Warranty Claim MadeYes (1) · No (53)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.7 (48)
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Reviewer Photos & Videos

timmy

timmySydney, NSW

Easy, simple with great service.

published

needed 2 beds - Queen and Single, bases and mattresses, and they HAD to be delivered the next day. Spwnt 15 minutes with sales person who was great, walked the store, found what i wanted. He confirmed that it was all available and would be delivered the next afternoon.
I received an sms and call from the driver 1 hour prior to delivery and he arrived on time and carried everything inside into the rooms that the beds were going in.

All in all, very professional and well run operation based on my experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBankstown
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Steve

SteveSydney

  • 3 reviews

Great product and service

published

I have gone to Bedworks Stanmore for my last 3 beds. The staff are awesome and the bed range is large with plenty to choose from. My order was made and delivered a bit quicker than anticipated, and the drivers were courteous and helpful. 5 stars!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Brian

BrianBarcelona

  • 2 reviews
  • 1 like

Great Bed

published

Store a little confusing simply because they cannot stock every bed. Range very good. Bed is very solid and when I get to use it, hopefully comfortable. I assembled it and only question is I had a couple of Allen bolts over.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown (Greenacre)
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1 comment
BedWorks
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Review collected in partnership with BedWorks

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Sydney_shopper

Sydney_shopperSydney, NSW

Great product and service

published

Bought a bed base from Stanmore store recently - the staff at the store were very helpful as we tried to make a decision among so many choices. We received our bed in a very short time after order. Delivery and installation was very smooth - great staff, arrived exactly on time, bed base in great quality exactly as we wanted. Strongly recommended - Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Hello and thank you for your review. We appreciate your feedback on our products and services. Thank you for supporting us.

The Bedworks Team

Leanne White

Leanne WhiteSydney, NSW

  • 2 reviews

Wonderful product excellent service

published

Purchased without seeing product. Sale was done over the phone! Next day delivery. Excellent experience, staff brilliant. Delivery guys amazing, took the time to explain how to operate the underneath bed. Definitely recommend Bed works.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationphones Greenace
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1 comment
BedWorks
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Review collected in partnership with BedWorks

All as ordered and on time

published

Found easily. Had looked online first. Product as described and easy to assemble. Delivered as promised on time and nothing to add but need thirty words. one two three four

1 comment
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Review collected in partnership with BedWorks

Jasmine

JasmineSydney, NSW

Great service!!

published

The delivery men were lovely and very helpful with tips on how to unpackage and build the bed!! VERY kind and thoughtful! Great great service! The men were quick and knew exactly what they were doing and how to bring all the pieces in without damaging them! Great work!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGreenacre
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

BedWorks & Employees knowledge & professionalism

published

Thank you BedWorks for helping me ascertain the best type of mattress for my needs. I very much appreciated your help with allowing me to return the first mattress I bought that was a huge mistake on my part. The next mattress I bought with the help of your staff is perfect. The couriers who delivered the mattresses were wonderful. They arrived on time, installed the mattress and were very helpful and professional with the removal of the old mattress. Again a very big thank you to all concerned.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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3 comments
BedWorks
Bedworks Marketing TeamBedWorks
Patricia
Patricia

Many thanks again. I continue to be very happy with the mattress you recommended I purchase. Best regards, Patricia

BedWorks
Bedworks Marketing TeamBedWorks

You're welcome Patricia and thanks again for supporting us.

The Bedworks Team

Lincoln Rana

Lincoln RanaSydney, NSW

All service was amazing, sales person, delivery, product, I’m very happy with Bedworks

published

I looked online first and it was very easy to find at the store with the sales person help. The product is perfect so far. It was very easy to finish the set up, it was a trundle bed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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1 comment
BedWorks
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Review collected in partnership with BedWorks

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Libby Laura

Libby Laura

  • 2 reviews

Organic Cotton Mattress

published

It was wonderful to find an organic cotton Aussie Mattress with New Zealand wool. The mattress is very comfortable. We found the staff to be very helpful and gave us a great deal.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGreeenacre
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Kathryn

KathrynSydney, NSW

  • 2 reviews

Perfect fit king size base with colour match

published

Needed a king base to match our bedside tables. Our old base made it too hard to make the bed. This base is perfect.Very happy with the service, delivery and install of our bed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGreen acre
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Greg Voutos

Greg VoutosSydney, NSW

Fantastic service, excellent quality products

published

Bought my whole house without Bedworks, fantastic quality, and superior service. Fully delivered and installed, happy customer!! Went into Stanmore, was assisted with their showroom stock and showed a variety of colour schemes and catalogues.

1 comment
BedWorks
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Review collected in partnership with BedWorks

Maursa

MaursaSydney, NSW

  • 6 reviews
  • 1 like

Good quality sofa bed

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGreenacre
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Ozwedge

OzwedgeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great service and very understanding.

published

Huge showroom. Plenty of parking. The prices were great for my limited budget, yet it was still a good quality mattress and base. I needed it delivered on a specific day to which they committed. It was delivered as promised.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

cannonball

cannonballSydney, NSW

  • 2 reviews

Quality Bedding

published

Entering the store was confusing because of the vast amount of stock in a small area, I had come prepared with print outs of the mattress`s I wanted to look at (glad I did) George at the main Greenacre store helped me find the mattress I wanted (and it was none of my print outs) "OMG" the comfort of the mattress is amazing my wife and I sleep so much better and don`t wake up with aches or pains, Thanks George. Not forgetting the delivery guys they also need a mention very capable and friendly took the old mattress (for a very small fee) but at the end of the day the guys were great. To wrap up I had no problems with Bed Works and I would recommend this company before any big named bedding place 10 out of 10 guys.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGreenacre
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1 comment
BedWorks
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Review collected in partnership with BedWorks

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Hilda

HildaSydney, NSW

Very good service

published

It was very easy to check products online.
Excellent service at the Greenacre store. The salesperson even offered the same day delivery.
I'm very happy with the mattress I bought there. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGreenacre
See all answers
1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Excellent service, great products.

published

Stanmore/Annandale store was really good. Great, helpful service. Friendly, helpful with products and delivery. Delivery was fast and efficient. Mattress is great. I would recommend Bedworks to friends. Great service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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1 comment
BedWorks
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Review collected in partnership with BedWorks

Stephen Sasse

Stephen SasseSydney, NSW

  • 4 reviews
  • 1 like

Outstanding

published

Starting with informed and professional staff at the store, a super fast fabrication cycle and a great installation team...... And finishing with a beautiful piece of furniture. Stuff Koala. And Ikea can't play at this level

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationParramatta Road
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1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

Ann E.

Ann E.Sydney, NSW

Beautiful bedheads

published

I ordered a king size bed head for the main bedroom and was so happy with it that I ordered a second queen size bed head for the second bedroom. Both bed heads are absolutely beautiful and the quality is amazing. The ordering process was easy and the fabric samples was sent to me by post so I could choose a colour. The colours look beautiful in both bedrooms. I recommend bedheads to anyone looking to furnish their bedrooms.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationStanmore
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1 comment
BedWorks
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Review collected in partnership with BedWorks

Ian Eckhard

Ian EckhardSydney, NSW

Great service

published

Needed a Queen bed and mattress immediately since guest were coming the following day. Picked up mattress that afternoon and bed was delivered on time next day. Couldn't have asked for better service and was also given a great discount.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationParramatta Road
See all answers
1 comment
BedWorks
Bedworks Marketing TeamBedWorks

Review collected in partnership with BedWorks

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