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Reviews

4.2

108 reviews
5
(59)
4
(27)
3
(10)
2
(5)
1
(7)
  • Build Quality
    3.9 (8)
  • Value for Money
    3.9 (8)
  • Ease of Use
    4.5 (8)
  • Cleaning & Maintenance
    3.9 (8)
  • Noise Level
    3.6 (5)
  • Product is used
  • Consistency
    3.9 (8)
  • Milk Frothing
    4.4 (7)
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userid42

userid42Sydney, NSW

  • 13 reviews
  • 14 likes

Gets better with age?

published
Date PurchasedMay 2015
Rexxy

RexxyGreater Melbourne (Metropolitan), VIC

  • 3 reviews

*Barista Review* Clever & well designed Dual Boiler Coffee machine for 1-2 people

published
Date PurchasedJan 2018
Jens Garcia

Jens GarciaAU

  • 3 reviews
  • 1 like

Saved myself some $$$

published

One of my best purchases! Rather than spending money to buy coffee on the to work, I just make some before I go. I love this coffee machine. Just make sure you get good quality beans and make sure to play around with settings (plenty on youtube) to get the best result.

Date PurchasedOct 2017
Manual / Semi-Automatic Coffee Machines

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Fisho

FishoMelbourne, Victoria

  • 7 reviews

Replaced a Sunbeam Torino - this had major design faults. Breville Dual Boiler and Smart Grinder Pro

published
Date PurchasedJun 2018
East86

East86Melbourne

  • 7 reviews

Makes great coffee

published

Purchased in December 2021 at Harvey Norman for A$800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
See all answers
Bernskiez

BernskiezSydney

  • 6 reviews
  • 8 likes

Changed our life FOR THE BETTER from those nasty pods.

published

We love our Breville make about 6 coffees a day and it's goin strong, the milk frothing is more variable compared to those automatic models like the oracle but you save $1k in the process and the manual process is fun, some days youll make a coffee to rival any great cafe, every so often youll stuff it up .

To sum it up a great machine do yaself a favour and make the switch from those nasty pods.

Date PurchasedNov 2017
headabovewater

headabovewaterSouth East Queensland, QLD

  • 12 reviews

Lives up to the hype - an excellent home machine

published
Date PurchasedMay 2017
Milly02

Milly02Hunter Region, NSW

  • 21 reviews
  • 2 likes

Took time to get it right

published
Date PurchasedMar 2017
Peter Kos

Peter KosMelbourne

  • 9 reviews

Great prosumer model

published

This was a great unit for a home user or in our case, a small business wanting a non-commercial machine. Has poured excellent coffee over 2 years but has started to develop leaks and corrosion internally. May not be worth repairing, but we feel we've got our monies worth out of it.

Date PurchasedJul 2016
Manual / Semi-Automatic Coffee Machines

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Holly

Holly

  • 6 reviews
  • 1 like

Well loved machine at the office

published

We were all really happy when the Boss finally purchased us a coffee machine and this one is a beauty! So quick and easy to use and makes coffee better than some cafes! Love the milk steamer, no frills, easy to operate machine! Definitely a winner in our office and also with clients

Date PurchasedAug 2016
Roger

RogerGreater Melbourne (Metropolitan), VIC

  • 10 reviews
  • 1 like

Excellent machine.

published

Got it on special from Good Guys. Very great coffee machine. Much better than our previous capsule one. Easy to maintain. Great taste of coffee. It's not that expensive if you consider how much coffee you will drink outside. Highly recommend for any coffee lover. The dual boiler is also great. Saves time.

Date PurchasedDec 2016
Jimmy22

Jimmy22Sydney, NSW

  • 7 reviews

Excellent machine

published

Makes fantastic coffee (using good beans of course) is reasonably quiet when it's starting up and doesn't take long in the mornings until its good to go. Only thing could be improved is if it stayed turned on for a bit longer once you don't touch anything for a while until it goes into standby. Apart from that can't fault it

Date PurchasedMar 2016

Appalling spare parts support

published

A now obsolete plastic part that previously cost $3 is now unavailable and the fix is $500.. complete joke Breville. You force me to buy the spare overseas.
Such a shame as the coffee was quite good from this machine. Just dont expect it to last more than 5 years.

Date PurchasedJan 2013
SV

SVDoncaster

  • 6 reviews

Has been an awesome purchase!

published

Fantastic coffee machine. I’ve had mine for over 4 years and it works like new. steamer is brilliant producing smooth creamy milk every time. I love it! I’m not sure why they have discontinued this model. Seems like a shame. I predict I’ll have this for many more years to come!

Date PurchasedMay 2014
Jammy

Jammy

  • 4 reviews

Worked well for just under 2 years

published

After completing lots of research, we purchased the Dual Boiler as it was meant to be one of Breville's better machines. We were able to make pretty good coffee after a short time. Unfortunately, the steam wand developed a slow leak. I didn't think it was anything major, however, the warranty was about to expire so I took it in for repair. The repairer found that one of the boilers had corroded and many of the internals were rusted. The machine was prohibitively expensive to repair, so it was replaced with a brand new machine of the same model.

We're hoping we'll have better luck this time round.

It's a good machine, until it breaks.

Date PurchasedMar 2016
Manual / Semi-Automatic Coffee Machines

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Justin

Justin

  • 2 reviews

Cafe quality Coffee

published

I have now had this machine for a while. This machine produce the best café quality coffee. I use this machine every day and look forward to my morning hit. The machine is easy to use quick to clean. It holds quite a bit of water so you do not need to top up every time you use it. I would recommend this machine to anyone.

Date PurchasedFeb 2017
Rich S

Rich SPerth

  • 4 reviews

Perfect coffees every morning

published

A fantastic machine for the price which allows you to make barista style coffees in your own kitchen every morning. The separate grinder is excellent and the dials/digital display allow you to customise the grind settings and dose with ease (particularly useful when experimenting with different coffee beans). Coffee machine is a breeze to use and no fuss to clean. Well built with many professional like features - highly recommended.

Date PurchasedOct 2017
Justin

JustinCanberra

Don't waste your money

published

Purchased in April 2016 and performed well until doing a descale in August 2017. After the descale the machine started leaking from the hot water tap. The machine is now in for repair for the fourth time with issues such as leaking from steamer and turning off while heating up. We now have a very expensive paper weight. Do not buy this machine if you want a quality product that lasts. Breville customer service's mantra is "there's a two year repair warranty" and refuse to replace what is clearly a faulty machine.

Date PurchasedApr 2016
Antonio

AntonioSydney, NSW

  • 8 reviews
  • 6 likes

If you don’t know anything about making Espresso..This coffee machine is NOT for you!

published
Date PurchasedJun 2014
Tony N

Tony NSydney

  • 4 reviews
  • 1 like

Really great coffee machine and great value for both grinder and coffee machine

published

We got the red model which is quite nice and the dual boiler makes the ready time to use the coffee machine quite instantaneous. The grinder works perfectly and coffee machine makes great coffee we haven't had any issues after having it for 2 years now. This model has been replaced by a new model but breville makes great products in general.

Date PurchasedMay 2016
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See all Breville Dual Boiler with Smart Grinder BES920 / BCG820 reviews

Questions & Answers

Lee R

Lee Rasked

BES920 (Dual Boiler)

I have recently completed a descale on my dual boiler. Reset and all good, however, when I turn in machine, with Water tank half full, i can hear machine filling up with water then reaches temperature and extracts well (9.5 bar) and steams milk, however after I turn it off, water must be leaking from machine as within few hours the drip tray is completely full of water and the water tank is empty - didn’t do this before the descale? Any ideas?

No answers
bok k.

bok k.asked

BES920 (Dual Boiler)

I have just purchased BES920 today, and this machine makes a big noise when brewing. Checked YouTube and found same problem someone posted but he just ended up to use it as is. Pp suggested it is the air trapped in the boiler, but my machine made the noise since the first coffee. Anyone knows I can fix this?

No answers
chich

chichasked

BES920 (Dual Boiler)

Hi there. I need some help with my BES 920. It has run faultless for the first 12 to 18 months but after that the pre infusion randomly plays up. Sometimes It works normally but most of the time when you press either of shot buttons you just get what I assume is the solenoid valve humming and no pre-infusion until it reaches the 7 seconds before full pressure comes in and pours a less than acceptable shot. After searching for the problem I have replaced the solenoid valve thinking that was the issue but it still does the same thing. I have learnt to get around the problem by dispensing some hot water and then doing a shot which works every time but just a band aid for the problem. Any suggestions as to what the problem could be? Anyone else with the same problem? Looking for a solution. Thanks

No answers

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