Burbank NSW / ACT

At the beginning we were sceptical going with Burbank due to not many people around our area building with them. Due to our land had an incline and the build required a step on the ground level only a few builders gave the ok, Burbank had a great design at an affordable price that suited the land perfectly compared to others. The sales person was great and due to requirements like gaining a view from certain areas we were able to flip and change things around with no hassle, we were able to take the standard floor plan and change it to our perf...Read more

From the beginning Burbank homes has exceeded our expectations, the display home was everything we wanted straight away with a few very much affordable changes. Throughout the tender, design and construction process every body within the team has been more than helpful and approachable. The construction process itself has blown us away, every horror story we heard about building a home has not even come close to happening with Burbank so the process has been less than stressful. I would recommend our Building Supervisor, Rick Agostino to anybod...Read more

I found Burbank homes designs were by far the best value for both size and finishes...that no other local builder could match. The Thornton sales office was able to modify our chosen design to suit not only my families needs but to also accommodate our sloping block and sweeping views.
We were happy with all aspects of the building process but what most impressed us was the professionalism of our building supervisor Rick Agostino. We found Rick to be an extremely honest and trustworthy individual who cared not only about the workmanship of the...Read more

The build did not start well. Pretty much started a month after they said it was going to. Found out supervisor left and new one was starting. So understandable. Rick was my supervisor and did a great job to get it back on track.
The price I was quoted was the price I paid. There was hidden costs like most builders. There has been no major problems. Just a few little ones that Rick has been quick to get sorted. You will never get the perfect house. There will always be a little something thats just not right. No mater how much u pay. U got to ...Read more

The Burbank Administration/Design Team have been fantastic to deal with during the initial stages of our build.

Our build has just finished the administration phase and is about to start construction. Once Gemma was handed the file as our New Home Coordinator we felt immediately at ease. Efficient, extremely competent, knowledgeable and a great communicator; Gemma has made the early stages a breeze.

From the design perspective; you couldn't ask for a better interior designer than Hayley. Proficient in all aspects of design, colour coordinatio...Read more

As a first home buyer and also a first time builder I was very anxious at the start of the process because I didn't have any idea about the steps of building a house. After walking though all the display homes at Thornton I ended up picking Burbank as they had the most flexibility of changing their plans to suit my preferences and they also seemed the most genuine, being very upfront about the total build cost without having any hidden costs as most builders seem to have.
The level of the standard selections at the colour selections appointment...Read more

I and my husband are happier with our first house build experience so far with Burbank Homes.

We were first met by a friendly and professional new home consultant Bradley Jackson at the site to see the land then we went to Leppington display homes. He was very knowledgeable and responsive with any questions or queries we had along the way as a first home buyer. He clearly explained everything and there were no overselling or false promises.

Compare to other display homes Burbank home plans was quite impressive so we knew we walked into the ri...Read more

***EDIT*** We have been in our house approx. 5 months, and have been a little disappointed in the quality of the finishes. We feel like their could have been more time taken with sanding back and painting, some parts of our ceilings look like there has only been one coat and is very streaky, and our kitchen joinery is of poor quality. The kitchen draws are very flimsy, and are very clunky when opening and closing. Some of the joinery is even coming apart, where it should have been glued or screwed they have used some sort of double sided tape. ...Read more

Being a first home buyer the whole process of building a new home is an overwhelming experience but right from the start, Burbank assisted wherever they could and made a potentially stressful process seem extremely simple. The sales team at Thornton were fantastic, assisted with changing plans and tried to work my ideas into the plans, nothing was ever too hard for them. My new home coordinator Gemma was extremely helpful and would always provide a response to any questions within 48 hours. Burbanks interior designer hayley is exceptional at h...Read more