We are about to commence our build with Burbank, they have been nothing but flexible and patient while we had some unexpected hold-ups with our finance. Initially, we needed everything to be pushed through fast for settlement so the team went above and beyond to get us to where we had to be quick smart - this unfortunately fell through causing a 6 month hold up for land settlement though (finance issue). Burbank have been very easy to deal with, their consultants explain everything thoroughly with planning, I'm now friends with my initial consu...Read more

We found the team at Burbank really helpful and easy to work with throughout the process. We were able to use the base of a house design we loved and make it our own through plan changes which was really important to us. Our new home consultant Mark was really helpful with getting the plan to where we wanted it. Although we were disappointed with our experience during the selections process, finding there were elements of our home we really wanted to include that were not possible the final product turned out better than expected and is exactl...Read more

When we went to Burbank we had a big dream, to build the ultimate family home, and we were promised the world to quote the sales rep " our standard is other builders upgrades", they even took us all out to lunch to celebrate the coming construction of our house as at the time our house would be the biggest they had built in Adelaide to date.
Slowly but surely its turned into nightmare
Starting at selection where what we had pictured for our family home was bound by deals they had already made with suppliers and we were faced with choosing from...Read more

We have had a wonderful experience with Burbank because they are very customer focused.
Right from the start Mark Spratt was fantastic, our design was based on a fantastic house plus we had a look we wanted to achieve which substantially changed it, added a loft with balcony and many other changes. All the features we wanted Mark really took the time to ensure we ended up with our dream home. Hamish Leckie designed a custom balcony to take advantage of the view and made it look very discreet which is very appreciated when I really wanted it an...Read more

Being first time builders, we weren't sure what to expect with the building process, having heard lots of horror stories from many big building companies. We did a lot of research and planning, and chose Burbank based on reviews, their show homes and floor plans. We were impressed straight away with the sales person who quickly altered a floor plan based on my initial comments.
We are happy with the level of workmanship, and Sam Kelly our site manager was a pleasure to deal with. He quickly responded to communications and kept us informed at...Read more

Harrasment by burbank home
Good Afternoon

My self Harminder singh my new property address (under construction) is [Address Removed]
Burbank home buillding this property

I want aware you that the construction of the property has been delayed. As per the contact, the property was due for handover in first week of April 2022. But till date it is still under construction and found nowhere near the completion due to the slow work and mismanagement by "Burbank Homes". It has been delayed by more than 3 months already. They sent me second last pay...Read more

Absolutely love my new home. Would recommend Burbank to anyone.
My site supervisor, Sean, was very organized, had a time plan & stuck to it. I was promised my home by a certain date & I got it by then
All workmanship was top quality and I'm very happy with the finishes on my home
Everyone I've worked with at Burbank from my sales rep, Mark Spratt, Cherie in selections, Olivia in admin and Sean my site supervisor have been so friendly and helpful
I've never built before and they all helped make the process of building a house as easy as it can ...Read more

We had just finished designs and colour selection. We already signed building contract and Burbank send our application for council approval.
Our journey start 2 years ago with Mark Spratt(Adelaide) when we seen Bowden at st. Clair,
I can say that we choose Burbank because of beautiful home design (Bowden and excellent service from Mark Spratt,
This is a first time for us to go through build process and he explained us very well. Previously I had other 2 builder options to build my new home but when I see his caring nature, I had no option ...Read more

Although our house hasn’t been fully built yet we have had such a great experience with Burbank. Any changes we made were attended to straight away, they were very patient with us and helped us understand everything which was so important for us going into our first home. Our Sales consultant helped us so much to fully understand what was going on and made regular check ups with us so make sure everything was going smoothly and our build was on track. We came in with a complete vision for our home and they have sourced so many things for us tha...Read more

We had been visiting various builder’s display homes for about two to three months and whilst we had narrowed it down to two builders that we were interested in for our build, there were just too many things that left us feeling uneasy. From vague quoting to conflicting marketing materials and promotions (that even the consultants didn’t understand!) we were left feeling less than confident in signing up and progressing. Several consultants also tried to assure us that the home designs we were interested in would fit on our block when they ac...Read more