??!

Reviews

3.5

623 reviews
5
(241)
4
(171)
3
(43)
2
(16)
1
(152)
  • Transparency
    3.8 (76)
  • Customer Service
    4.0 (93)
  • Trip Completed Yes (84) · No (16)
  • Ease of Booking
    4.2 (94)
Previous
Next

Reviewer Photos & Videos

Alistair G.

Alistair G.Sydney, NSW

  • Verified customer

I never gave permission for my personal information to be shared

published

We always enjoy our timeshare exchanges. However, at no time have I given permisson to the property to provide details my details to Classic for the purpose of a sales person to make contact or for my information to be shared with Product Review. This is a clear breech of privacy.



1 comment
Classic Holidays
Classic H.Classic Holidays

Review collected in partnership with Classic Holidays

A total rip off! Save yourself the grief. Don't do it.

published

Don't be suckered into any arrangement with this [Word Removed] business!!!
I joined and, over time have paid a fortune. I have used the service twice! Both times the bookings were stuffed up and both times I was given false information.
Further, I would seriously doubt any positive reviews on this site. I am in Taupo NZ, and when we signed up (were conned) I met several people in our small town who also signed on the same day. None of them are happy with the service received and have similar feelings to me.



Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation
See all answers
1 comment
Classic Holidays
Classic H.Classic Holidays
Tony S.

Tony S.Hobart, TAS

  • Verified customer

Great staff, great business

published

Booking with Classic Holidays was smooth and flawless and was easily able to change accommodation requirements as circumstances changed. Resort accommodation was excellent with well maintained grounds and rooms, rooms were well stocked with all the utensils and appliances to make our stay relaxed and comfortable, really cannot fault them and definitely use again and again.

Ease of Booking
Trip Completed Yes
Booking Type Accommodation

Review collected in partnership with Classic Holidays

Booking Services

Find out how Classic Holidays compares to other Booking Services

Know better, choose better.

Compare all
Susan Chandler

Susan ChandlerGreater Melbourne (Metropolitan), VIC

  • Verified customer

Good value at popular locations.

published

We have enjoyed many holidays with Classic. We generally find the staff helpful and the accommodation good. There are now more properties that ever. To make it perfect, though, I would prefer more availability.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Cruise
See all answers

Review collected in partnership with Classic Holidays

  • Verified customer

Excellent, Simple and Efficient service

published

We recently stayed at Palm Court (Noosa QLD) for 7 nights and the whole process end-to-end was awesome and the staff were very polite and helpful. We had booked the stay 11 months prior - using at the time some discounted points that Classic were selling - and even that was a straight forward and simple process. All ticks from us.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Lofty

LoftyRichmond-Tweed, NSW

  • Verified customer

Beautiful views.

published

Thoroughly enjoyed our stay. Wonderful staff and nice accommodation. Would have liked to see something for children outside but understand that it is often a venue based for skiers. The views were amazing.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Peter Kon

Peter KonGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Wonderful week away

published

A week timeshare for 2 families.
The resort staff were wonderful and nothing was too much trouble.
We all had a superb time.
Accomodation was clean and comfortable and everything had been anticipated and provided for.
Golden Shores is one of the best resorts in Queensland.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Dennis Sturdy

Dennis SturdyGreater Melbourne (Inner), VIC

  • Verified customer

Fine accommodation

published

Fine helpful. just adding extra words as they want thirty words dont know why
. Anyway if thats what you want then you can have that. Is that thirty yet yes hooray

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Sandra

SandraGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Golden Shores Labrador Queensland

published

It was good alrhough some confusion about second week even though it had been booked and paid for in March 2022.
Also told I had room 6 and then changed to 13. Not nearly so spacious and another floor up with no lift.
People very nice and good position.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Booking Services

Find out how Classic Holidays compares to other Booking Services

Know better, choose better.

Compare all
  • Verified customer

Poor customer service

published

We booked in to find the aircon wasnt working. Were told it would be difficult to get someone over the weekend, which was understandable but not very pleasant with 30 plus degree temperatures and west facing bedrooms. My guests checked out early as aircon was still not fixed on the sixth night. It was embarrassing and extremely disappointing. There was very little communication or consideration given to us. We would not book anywhere in summer without aircon and my guests stay was completely ruined.

Customer Service
Trip Completed Yes
Booking Type Accommodation

Review collected in partnership with Classic Holidays

Richard Amery

Richard AmeryGoldfields, WA

  • Verified customer

Nicely maintained, nice facilities, nice position, nice people

published

Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Terrible

published

Dont buy it. They will ripp u off like nobody.. i paid around $20k. First time i called them to get a holiday deal. It was more expensive than i searched in internet myself. I bought the 20000 points package. They changed it to hotel saver. Which will be $5 to max $20 hotel saver a day. Which they say but in internet its cheaper than that.

So i paid $20000 for a max $20 saving per night at a hotel. How many times i will go for holiday. When that $20000 i will make it up. Lolzzz

I was lied too. I paid cash as well. Direct transfer on that day. And than after a long time i thought i will use that 20000 points.
Which than i was told. I am.not on that package.

Please i begg u. Dont buy this product.
Thank you

Transparency
Customer Service
Ease of Booking
Trip Completed No
See all answers
Fiona

FionaSydney, NSW

What a wAste of monry

published

False details were shared at the biggest sales push evening. We finally escaped $3k poorer then found details incorrect. We were interested in hotels around the world which were sold as exclusive access - absolute rubbish.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers
John Myles

John MylesWangaratta

  • Verified customer

Boambee Bay Resort

published

Unfortunately, the continual issue with extensive bushfire's put a 'damper' on our 2 week holiday.
With the thick smoke, we had to spend much of our time indoors.
We managed to 'do' the Butterfly House, a couple of external restaurants and the delicious Bombay Restaurant meals.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Haydn C.

Haydn C.Southwest, VIC

  • Verified customer

Sandy Point - Our home from home.

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Booking Services

Find out how Classic Holidays compares to other Booking Services

Know better, choose better.

Compare all
Tony

TonyIllawarra, NSW

  • Verified customer

Our usual good holiday

published

We have been going to Boambee for 32 years and have always enjoyed our time there. My only concern has been booking. When having a specific request Classic appears to be unable to pass this on to Boambee .

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

John Alloggia

John AlloggiaSydney, NSW

It was clean, fresh & enjoyable

published

it meet our expectation, no problems. We booked 1 week.
No extra expenses, very happy. The unit was very clean, starter amount of milk, toilet paper, washing up detergent for dishwasher & washing machine. Extra towels

Transparency
Customer Service
Ease of Booking
Andrea

AndreaSydney, NSW

  • 2 reviews
  • Verified customer

Great Resort - perfect location

published

As usual everything was great. However, there was one thing that we found disappointing and that is that there are no bedside reading lamps in 2nd bedroom. There are downlights which are really bright and you needed to get out of bed to turn off. The staff did assist by bringing us two standard lamps which we felt were quite cumbersome. It is quite unusual not to have reading lamps so we would hope that next time we come these would be installed.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Lynne Sohier

Lynne SohierMid North Coast, NSW

  • 2 reviews
  • Verified customer

Excellent

published

As usual staff were very obliging and unit and premises were clean and tidy. There were no unexpected fees. Staff went out of their way to inform us of any issues regarding the local fires etc

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

Review collected in partnership with Classic Holidays

Beautiful resort and wonderful service

published

Amazing service. All the necessary fees were included in the booking confirmation so no nasty surprises. We holidayed at Boambee Bay and it was quiet, clean and very enjoyable. There was always something fun to do and we were able to plan our day however we wanted. We did have to adjust the name of the booking and this was made incredibly easy over the phone.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers
Page 2 of 32
See all Classic Holidays reviews

Questions & Answers

Annie

Annieasked

Hi there. Due to covid, we currently have no income. We wish to cancel our classic payments but unsure how to go about this. Any help would be gratefully appreciated.

No answers
Swivel

Swivelasked

If I cancel a rental week and am insured do I get my week back or just the money paid

1 answer
Classic Holidays
Classic H.Classic Holidays

Hi Swivel, this all depends on what type of booking you made. If you've purchased CPO and your cancellation is made up to 72 hours prior to confirmed arrival date, then no penalties with apply and your Points will be saved for a booking at a later date, up to the Points original expiry date which is 2 years from the date of issue.

Please contact us directly on the numbers listed here if your booking is within the next 30 days as we do have special provisions for those affected by the COVID-19 situation: http://points.classicholidays.com.au/special-pages/valued-member-announcement

Maria

Mariaasked

I have 38,500 points wanting to know dollar value as looking at accommodation in Honolulu but all in dollars not points help would be appreciated thanks

No answers

Get an answer from our members and Classic Holidays representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.