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Alistair G.Sydney, NSW
- Verified customer
I never gave permission for my personal information to be shared
We always enjoy our timeshare exchanges. However, at no time have I given permisson to the property to provide details my details to Classic for the purpose of a sales person to make contact or for my information to be shared with Product Review. This is a clear breech of privacy.
1 comment
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Review collected in partnership with Classic Holidays
A total rip off! Save yourself the grief. Don't do it.
Don't be suckered into any arrangement with this [Word Removed] business!!!
I joined and, over time have paid a fortune. I have used the service twice! Both times the bookings were stuffed up and both times I was given false information.
Further, I would seriously doubt any positive reviews on this site. I am in Taupo NZ, and when we signed up (were conned) I met several people in our small town who also signed on the same day. None of them are happy with the service received and have similar feelings to me.
1 comment
Classic H.Classic Holidays
Thank you for your comments. We do regret your disappointment as your membership does contain many benefits. We have been in touch with you both to assist with your issues and note we are currently a... Read more
waiting a call from Christine to discuss this further.Similar opinion? Write a review on ieatwords.com.au!
Tony S.Hobart, TAS
- Verified customer
Great staff, great business
Booking with Classic Holidays was smooth and flawless and was easily able to change accommodation requirements as circumstances changed. Resort accommodation was excellent with well maintained grounds and rooms, rooms were well stocked with all the utensils and appliances to make our stay relaxed and comfortable, really cannot fault them and definitely use again and again.
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Susan ChandlerGreater Melbourne (Metropolitan), VIC
- Verified customer
Good value at popular locations.
We have enjoyed many holidays with Classic. We generally find the staff helpful and the accommodation good. There are now more properties that ever. To make it perfect, though, I would prefer more availability.
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- Verified customer
Excellent, Simple and Efficient service
We recently stayed at Palm Court (Noosa QLD) for 7 nights and the whole process end-to-end was awesome and the staff were very polite and helpful. We had booked the stay 11 months prior - using at the time some discounted points that Classic were selling - and even that was a straight forward and simple process. All ticks from us.
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LoftyRichmond-Tweed, NSW
- Verified customer
Beautiful views.
Thoroughly enjoyed our stay. Wonderful staff and nice accommodation. Would have liked to see something for children outside but understand that it is often a venue based for skiers. The views were amazing.
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Peter KonGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Wonderful week away
A week timeshare for 2 families.
The resort staff were wonderful and nothing was too much trouble.
We all had a superb time.
Accomodation was clean and comfortable and everything had been anticipated and provided for.
Golden Shores is one of the best resorts in Queensland.
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Dennis SturdyGreater Melbourne (Inner), VIC
- Verified customer
Fine accommodation
Fine helpful. just adding extra words as they want thirty words dont know why
. Anyway if thats what you want then you can have that. Is that thirty yet yes hooray
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SandraGreater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Golden Shores Labrador Queensland
It was good alrhough some confusion about second week even though it had been booked and paid for in March 2022.
Also told I had room 6 and then changed to 13. Not nearly so spacious and another floor up with no lift.
People very nice and good position.
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- Verified customer
Poor customer service
We booked in to find the aircon wasnt working. Were told it would be difficult to get someone over the weekend, which was understandable but not very pleasant with 30 plus degree temperatures and west facing bedrooms. My guests checked out early as aircon was still not fixed on the sixth night. It was embarrassing and extremely disappointing. There was very little communication or consideration given to us. We would not book anywhere in summer without aircon and my guests stay was completely ruined.
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Richard AmeryGoldfields, WA
- Verified customer
Nicely maintained, nice facilities, nice position, nice people
Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people, Nicely maintained, nice facilities, nice position, nice people
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Terrible
Dont buy it. They will ripp u off like nobody.. i paid around $20k. First time i called them to get a holiday deal. It was more expensive than i searched in internet myself. I bought the 20000 points package. They changed it to hotel saver. Which will be $5 to max $20 hotel saver a day. Which they say but in internet its cheaper than that.
So i paid $20000 for a max $20 saving per night at a hotel. How many times i will go for holiday. When that $20000 i will make it up. Lolzzz
I was lied too. I paid cash as well. Direct transfer on that day. And than after a long time i thought i will use that 20000 points.
Which than i was told. I am.not on that package.
Please i begg u. Dont buy this product.
Thank you
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FionaSydney, NSW
What a wAste of monry
False details were shared at the biggest sales push evening. We finally escaped $3k poorer then found details incorrect. We were interested in hotels around the world which were sold as exclusive access - absolute rubbish.
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John MylesWangaratta
- Verified customer
Boambee Bay Resort
Unfortunately, the continual issue with extensive bushfire's put a 'damper' on our 2 week holiday.
With the thick smoke, we had to spend much of our time indoors.
We managed to 'do' the Butterfly House, a couple of external restaurants and the delicious Bombay Restaurant meals.
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Haydn C.Southwest, VIC
- Verified customer
Sandy Point - Our home from home.
We have stayed at Sandy Point on a number of occasions and enjoy it every time. Close enough to the heart of the Gold Coast, but far enough away for a relaxing (non nightlife) break. Amenities are always exceptional and staff always ready to assist with your inquiries. Recent upgrades to common areas, pool deck, gym, tennis court and BBQ area have been done tastefully and keep the resort fresh. We have stayed at Golden Shores, Beach House and Cedar Lake and have enjoyed each for their location, facilities and settings. We have regular contact f...Read more
rom the Classic team on offers through email and phone and contact regarding how we can make the most of our membership. We consider our buying into a Classic run resort as one of the best decisions we have made for our family.Similar opinion? Write a review on ieatwords.com.au!
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TonyIllawarra, NSW
- Verified customer
Our usual good holiday
We have been going to Boambee for 32 years and have always enjoyed our time there. My only concern has been booking. When having a specific request Classic appears to be unable to pass this on to Boambee .
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John AlloggiaSydney, NSW
It was clean, fresh & enjoyable
it meet our expectation, no problems. We booked 1 week.
No extra expenses, very happy. The unit was very clean, starter amount of milk, toilet paper, washing up detergent for dishwasher & washing machine. Extra towels
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AndreaSydney, NSW
- 2 reviews
- Verified customer
Great Resort - perfect location
As usual everything was great. However, there was one thing that we found disappointing and that is that there are no bedside reading lamps in 2nd bedroom. There are downlights which are really bright and you needed to get out of bed to turn off. The staff did assist by bringing us two standard lamps which we felt were quite cumbersome. It is quite unusual not to have reading lamps so we would hope that next time we come these would be installed.
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Lynne SohierMid North Coast, NSW
- 2 reviews
- Verified customer
Excellent
As usual staff were very obliging and unit and premises were clean and tidy. There were no unexpected fees. Staff went out of their way to inform us of any issues regarding the local fires etc
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Beautiful resort and wonderful service
Amazing service. All the necessary fees were included in the booking confirmation so no nasty surprises. We holidayed at Boambee Bay and it was quiet, clean and very enjoyable. There was always something fun to do and we were able to plan our day however we wanted. We did have to adjust the name of the booking and this was made incredibly easy over the phone.
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Questions & Answers
Annieasked
Hi there. Due to covid, we currently have no income. We wish to cancel our classic payments but unsure how to go about this. Any help would be gratefully appreciated.
No answers
Swivelasked
If I cancel a rental week and am insured do I get my week back or just the money paid
1 answer
Classic H.Classic Holidays
Hi Swivel, this all depends on what type of booking you made. If you've purchased CPO and your cancellation is made up to 72 hours prior to confirmed arrival date, then no penalties with apply and your Points will be saved for a booking at a later date, up to the Points original expiry date which is 2 years from the date of issue.
Please contact us directly on the numbers listed here if your booking is within the next 30 days as we do have special provisions for those affected by the COVID-19 situation: http://points.classicholidays.com.au/special-pages/valued-member-announcement
Mariaasked
I have 38,500 points wanting to know dollar value as looking at accommodation in Honolulu but all in dollars not points help would be appreciated thanks
No answers
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Classic H.Classic Holidays
Hi Alistair, thank you for raising this with us and we do apologise that you have received an invitation to review your experience at our Classic Managed Resort. We endeavor only to send to our member... Read more
base, so we will audit this process to enforce this. We do hope you have enjoyed your holiday.