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Reviews

3.5

623 reviews
5
(241)
4
(171)
3
(43)
2
(16)
1
(152)
  • Transparency
    3.8 (76)
  • Customer Service
    4.0 (93)
  • Trip Completed Yes (84) · No (16)
  • Ease of Booking
    4.2 (94)
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Reviewer Photos & Videos

Peter N.

Peter N.South East Queensland, QLD

Disgusting, shallow and ruthless

published

Some lady at the stall (in pacific fair) asked if me and my girlfriend wanted to enter a competition. We both scratched these little scratchies and got 3 stars each! the lady then told us we had won, and could claim up to $2000 in a travel voucher. My pregnant wife was so happy she started crying as this meant we could go back to see our family overseas. The lady asked our age (which is between 29-33) and then she asked if we were Australian Citizens. I told her I was and we were just waiting for my partners Permanent status to come through. She then told us that we both weren't eligible and walked away from us. My Partner was devestated, to build up hope like that is just crush her at a time when she is weak was a disgusting practice.



1 comment
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George

GeorgeSandringham, Melbourne

  • 2 reviews

Selling my 20,000 points for $1. Contact me via fb

published

40,000 unused points available.
I've had it for 13 years and used it many times. I have just divorced and have no need for it anymore. I cannot travel anymore due to my health.

Linda

LindaSydney, NSW

  • 3 reviews
  • 1 like

Was This Too Good To Be True?

published
1 comment
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Phil Nielsen

Phil NielsenGreater Melbourne (Outer), VIC

  • Verified customer

RELAXING SURROUNDS

published

No additional fees, a week booked. Mini golf and pitch and put facilities used.
A meal in the restaurant on our last night was lovely.
Resort a little tired in areas but clean and seems well maintained.
We arrived early and were accommodated without any problems.

1 comment
Classic Holidays
Classic H.Classic Holidays

Hi Phil - Thank you for taking the time to share your experience with our Classic Managed Resort and team.

Review collected in partnership with Classic Holidays

Dennis Grimes

Dennis GrimesGreater Melbourne (Outer), VIC

  • Verified customer

Enjoyed the trip

published

Stayed at Cedar Lakes and Jadon Place. Enjoyed both places. Jadon Place is badly in need of a refurb/update. Disappointed with multiple sales approach after saying no at both places.

1 comment
Classic Holidays
Classic H.Classic Holidays

Hi Dennis - We are grateful for the time you've taken to leave us a review. Your feedback is appreciated as we're always looking for ways to improve our services and product.

Review collected in partnership with Classic Holidays

  • Verified customer

Cedar Lake Resort Very Good

published

All good as expected the resort is being upgraded, every time we visit we notice new works have been to improve things further eg bathroom had been fully renovated on recent & was very nicely done well done.

1 comment
Classic Holidays
Classic H.Classic Holidays

Hi Robert & Christine - We are delighted to hear that you have once again enjoyed your time with us at Cedar Lake and look forward to your next holiday.

Review collected in partnership with Classic Holidays

Tricia T.

Tricia T.South Australia

Not impressed with Mansfield Country Retreat

published
1 comment
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Sharyn Newburn

Sharyn NewburnHunter Region, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Good information and friendly and well informed staff.

published

I booked Cedar Lakes for my daughter and her family, she was very happy with the resort, as the location was the main attraction. They enjoyed dinner in the restaurant.

1 comment
Classic Holidays
Classic H.Classic Holidays

Hi Sharyn - Thanks for taking the time to leave us a review and share your daughter’s experience at Cedar Lake Country Resort.

Review collected in partnership with Classic Holidays

Annie

AnnieDarling Downs, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Peaceful and safe

published

Cedar Lakes is an older style resort set amongst gorgeous rainforest and parkland. The pool looks over the lake. This is definitely a place that you can forget you are only 20 mins from bustling Gold Coast and just relax. The staff are lovely and helpful. Great place for families of young kids who want to relax in nature. Not a place for luxury seekers. Units are old but always clean with everything you might want.

1 comment
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Review collected in partnership with Classic Holidays

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Nick

NickGympie

  • 3 reviews
  • Verified customer

Great place to stay

published

Great place to stay which is close and handy to all gold coast has to offer. Only took 25 minutes to get to theme parks. Great place to stay with kids as plenty to do swimming, golf, paddle boats tennis, putt putt golf. Rooms had all that you need and nice size. We had 6 people and all slept nice and comfortable.

1 comment
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Review collected in partnership with Classic Holidays

  • Verified customer

Great Holiday For Families

published

Cedar Lakes was a peaceful resort for Families with young Kids of all ages and Adults that require time to spend reading and looking at wildlife The family enjoyed all the facilities

Review collected in partnership with Classic Holidays

Emma

EmmaSouth East Queensland, QLD

  • Verified customer

What a fantastic holiday!

published

The staff really made this holiday so wonderful, thank you. They did all they could to make our holiday easy and relaxed, even when I locked myself out of the apartment! Apartment was perfect, location good. Wi-Fi $30 for the week, not too bad. Would love to go back.

1 comment
Classic Holidays
Classic H.Classic Holidays

Hi Emma - Our staff make it a priority to ensure you enjoy your holiday time, so we're delighted you experienced great customer service during your stay. Thanks for your feedback!

Review collected in partnership with Classic Holidays

Frank Simonetta

Frank SimonettaSouth East Queensland, QLD

  • Verified customer

great apartment, great price, friendly staff

published

The apartment was spacious and well-lit with a view of the sea. The price was very good. The management was very friendly. Beach towels and the games room were included in the price. Overall I was very happy with the experience. My only complaint is that many of the car parking spots were hard to get in and out of.

Review collected in partnership with Classic Holidays

  • Verified customer

Thanks for the great time

published

Thanks for bringing fresh towels during our stay and making us feel very welcome with great things to do and see and with friendly staff and great tv to watch

Review collected in partnership with Classic Holidays

John Cook

John CookNorth-West & West coast, TAS

  • Verified customer

A great chance to unite the family for a week at one location.

published

No additional fees encounterd. Booked by phone,no problems.
Sandy Point Resort provided the ideal venue to spend a week with our three children and five grand children.
Good facilities for all ages and friendly staff.

Review collected in partnership with Classic Holidays

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Shirley M

Shirley MSouth East Queensland, QLD

  • Verified customer

Edgewater Club, very comfortable

published

We stayed at Edgewater Club in Wanaka. Fantastic setting, very helpful manager (LC) welcomed us on arrival. Walking distance to town and local winery. Stayed in a 2-bedroom unit, plenty of space and very good heating system! Would definitely return in the summer!

Review collected in partnership with Classic Holidays

Matthew Gailer

Matthew GailerSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Great Holiday Spot

published

Whilst Sandy Point may not be the flashiest of resorts on the Gold Coast, the resort and facilities are still great for us as a family. The rooms are certainly of a high quality, but what makes Sandy Point is the people and the available activities. Always friendly and helpful staff. As a family with young kids, it's awesome to be able to use (free of charge) bikes, beach/pool toys & chairs plus board games for the wet days. Then to have the $8/week DVD rental to rent as many DVD's as you like (two at a time) is awesome.
Regardless of the fact we are timeshare owners there, we will be spending a lot more holidays there just for all we can do.

Review collected in partnership with Classic Holidays

Margaret Cochrane

Margaret CochraneGreater Melbourne (Metropolitan), VIC

  • Verified customer

Delightful holiday

published

We stayed at Sandy Point Resort. Well designed and equipped apartment. Comfortable beds, very clean in every room. Friendly, helpful and welcoming staff who handled requests requests promptly and satisfactory.

Review collected in partnership with Classic Holidays

  • Verified customer

Great for families

published

Well equipped unit. Great location on the harbour, near restaurants and takeaways. Nice balconies with harbour views between neighbouring buildings. Nice pool and common outdoor areas including children's play area. Manager and staff were helpful and friendly

Review collected in partnership with Classic Holidays

  • Verified customer

Great view

published

Love the sun on the balcony stayed for a week pelicans being fed on the lagoon opposite the hotel was fun to watch security at night was good, very spacious unit

Review collected in partnership with Classic Holidays

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Questions & Answers

Annie

Annieasked

Hi there. Due to covid, we currently have no income. We wish to cancel our classic payments but unsure how to go about this. Any help would be gratefully appreciated.

No answers
Swivel

Swivelasked

If I cancel a rental week and am insured do I get my week back or just the money paid

1 answer
Classic Holidays
Classic H.Classic Holidays

Hi Swivel, this all depends on what type of booking you made. If you've purchased CPO and your cancellation is made up to 72 hours prior to confirmed arrival date, then no penalties with apply and your Points will be saved for a booking at a later date, up to the Points original expiry date which is 2 years from the date of issue.

Please contact us directly on the numbers listed here if your booking is within the next 30 days as we do have special provisions for those affected by the COVID-19 situation: http://points.classicholidays.com.au/special-pages/valued-member-announcement

Maria

Mariaasked

I have 38,500 points wanting to know dollar value as looking at accommodation in Honolulu but all in dollars not points help would be appreciated thanks

No answers

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