The customer service representative was pleasant on the phone and responded to my enquiry professionally and quickly.
Would recommend.Have had no problems with this company so far and am happy with the service.

reference number - 2497255
Our shop is needed to be upgraded to smart meter, and Renz explained me the reason I have to change our current meter very well. I understand everything without any hesitations.

Tina is really a great and nice customer service who helped me to sort out an urgent request. I got my electricity connected finally as she could figure out the issue quickly and coordinated all the parties to help me get through.

Reference number: 2494902

2494471
Very nice staff Renz and Juanito helped to open my account, transferring from my previous expensive operator to Covau! Anyone would like to have excellent customer service please go for CovaU!!

Mark, the gentleman we had been corresponding with, was very accommodating while dealing with our queries. There may have been some confusion and miscommunication initially, but after a few emails we understood each other and things proceeded smoothly thereafter.
Highly recommend for clients to make sure you are clear in your requests, so to make it easier for customer service to tailor their service for your needs.
Thanks again Mark for your service.
Reference Number: 2489287

I've been with this company for years now and I have referred my son, my business and have held multiple accounts at the same time. I just can't recommend them enough for their support and efficiencies. They don't only offer great rates, their staff are super friendly and respectful. Today, ART helped me out and I just wanted to thank him and let you all know that you can't go wrong with this company.

I did not actually get any power installed but I did need help with some questions. Joey attended to my questions patiently and gave me precise answers. He was very kind and patient in answering some of my demanding answers. The questions are now answered and I am satisfied

Very nice staff Renz and Juanito helped to open my account, transferring from my previous expensive operator to Covau! Anyone would like to have excellent customer service please go for CovaU!!

Since joining CovaU we've problem with gas bill for not actual reading but I've spoken with Maria to fix it now up to date and problem solved, thank you Maria .

Gays and electric power both connected with them .
Very fast, just let them know your moving date. They will taking care all the things.
My friend introduced to me. They said their services everything was great.

The problem with concession discount to be applied to my electrity account was that my correct street address Cabbage Tree Road is on my concession card, but the entrance drive to my unit in the retirement village is accessed from a side street, Annam Rd, and that address is used by the electricy company for their staff to locate the unit and meter box. This has caused MUCH confusion!!! Alaine Maglaya was extremely helpful in trying to get this problem understood by your accounts dept. Thankyou Ali !!

Tina was amazing & extremely helpful with addressing my issue. Very valuable employee. Tine was clear with information provided & wne tover & beyond her call of duty to ensure I was accommodated. Excellent service thank you

Renz Hernandez by on 25 Feb 2020
I recieved Great help, very efficient. Relieved a lot of stress and worry. I Will speak to him again if i need help with anything.

Tina is a great representative. She solve my problem in just second. Very satisfy with the service.
She is polite, kind and very helpful. Thank you very much for you help.

I recieved Great help from team member Adrian, prompt and efficient. Relieved a lot of stress and worry. I Will speak to him again if i need help with anything.

I was served by RENZ and my reference number “2484508”.
I asked to pay all my bills by direct debit.
He was brilliant and responded to all my queries in a timely manner. He is very polite and kind.

I installed electricity and gas.
I wanted to ask about my bill.
I spoke to Renz he was extremely helpful and professional with my query.
I am very happy with the service he gave me
I appreciate his help .

Reference number is 2483522

Im very happy with the service that i recieved again today....Mari is easy to talk with..she is friendly and professional..she helped me a lot from the start..thank you so much!would recommend this company to our family and friends...
Reference number:2474455

I had some remaining questions after being on the phone to a manager. using the online chat, MARIA was very helpful and understanding. I think I got all my questions answered, and I know that I can call back in whenever needed.

I did not install any I just called for electricity bill, he explain it clearly. And helped me to understand why is the problem is happening every day thanks to him.