From February 12, 2022, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2022.)
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Reviewer Photos & Videos
Tom F.Perth, WA
- Verified customer
Building my first home with Sharelle Page
As a first home builder I was naturally pretty nervous about the process, Sharelle and the rest of her team really helped settle my nerves with their helpful and friendly advice. Sharelle was really helpful in putting togeather a design that suited me, going above and beyond my expectations with her level of commitment and expertise. I was updated regularly on the progress of plans even when she went away on holiday. Overall my experience with Dale Alcock and Sharelle so far has been an absolute pleasure and im looking forward to working with them further as the build progresses.
1 comment
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Ron T.Perth, WA
- Verified customer
Professional yet personal,
Great attention to detail all along with our needs and desires at the forefront, As a developer, the plans developed cover our requirements and should be appealing to a wide range of future home owners. A great result from the planning stage and looking forward to seeing the finished product.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Ron,
Thanks so much for leaving this wonderful feedback on your Development journey with us so far. It's great to hear you've had a great result from our team!
Wishing you all the best on the rest of your development journey with us.... Read more
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Hans and VasantaPerth, WA
- Verified customer
"It's a Dale's" Experience
We have been following Dale Alcock for years and when the time came for us to build, it was an easy choice. As a First Home Builder, even though we knew we wanted to build with Dale Alcock, we were not sure where to start. One day we went to have a look in one of the Dale Alcock Display Homes, where we met Andrea Miller. As we had also seen with other Dale Alcock Consultants, she was not pushy, but she gave us time to explain what we wanted. She was very helpful and seemed to know exactly which house design we liked. We have been very impressed...Read more
with her professionalism and her service. And we would highly recommend her and the other people at Dale Alcock. Our construction is starting in a few weeks time and we are looking forward to move in. We are very happy with our design and the whole experience of building with Dale has been a great experience.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Hans and Vasanta,
Thank you so much for this wonderful feedback, we are so glad you chose us as your builder! It's great to hear this wonderful feedback about your experience with Andrea and the ... Read more
rest of the team so far. Your final home design looks great - we love the placement of the master suite at the front of the home, the perfect retreat! Wishing you all the best as your home comes to life over the coming months.
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Leah R.Perth, WA
- Verified customer
Amazing Experience As A First Home Builder
As a first home builder I was initially apprehensive and naive about the process of building a home. During a trip to the display homes I met Max Williams who instantly took an active interest in my enquiries. He was extremely knowledgable, friendly and professional when discussing options available to me. He listened to my concerns regarding my budget and land availability and immediately offered realistic suggestions to suit my needs. He updated me on a regular basis regarding the planning phase and answered my questions efficiently. He also ...Read more
allowed me the time I needed to consider my options without feeling pressured. Even after signing the building contract, Max has continued to contact me on a regular basis to offer support. With his expertise and guidance I am now building the home of my dreams.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Leah,
Thank you so much for this lovely review on your experience so far with Max! It's great to hear how efficient and helpful you found Max as you started your building journey with us! Your fi... Read more
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Ai B.Perth, WA
- Verified customer
A Reason To Build
As finding a builder for your home is difficult, Dale Alcock has a saying “It has to feel right”, we couldn’t agree more. We walked into the display home “The Noosa” and it just felt right.
It wasn’t just the type and quality of build but the level of personal service, above expectations from Max Williams. We had done the usual walk around to other display homes but Max was easy and down to earth. The process so far has been made easy. We cannot wait to progress on our journey with Max and Dale Alcock.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Ai,
Wow thank you for this lovely feedback! It's just so great to here that the Noosa 'just felt right' for you, it really is a stunning home! Thank you for your lovely words on Max, it's great t... Read more
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NathanPerth, WA
- Verified customer
James Brittain
When it came time to build our first home, Dale Alcock was the only choice and no one came more highly recommended than James Brittain. The process has been so easy, as we've felt comfortable with James at every step to have genuine conversations about how we could bring our dream home to life. James is always happy to take a phone call any time, answering our many questions even when it doesn't relate directly to the build itself. He is incredibly thoughtful and insightful on matters that may affect our home in the future, be they market trends, future developments or changes to council requirements, which we have been extremely grateful for. Thank you for the care in designing our home!
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Nathan,
Wow thanks so much for leaving this lovely feedback on James Brittain. It's amazing to hear how easy the process has been with his guidance and expertise! We are sure he will continue to ... Read more
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Paul W.Perth, WA
- Verified customer
First-class builder!
We are into our third build with Dale Alcock over the last 15 years, and the quality of service, construction, efficiency and can-do attitude keep getting better and better. Harry Lewer has been exceptional in managing our design changes and block challenges improving on our dream home every step of the way. With outstanding knowledge of what structurally can and cannot be achieved within council and block size limitations, not to mention budget, nothing has been insurmountable for Dale Alcock. It has been such an effortless process to date.
Cannot recommend highly enough!
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Paul,
Wow it's fantastic to hear you have chosen to build with us for a third time! We are so happy to continually work with you. Thank you so much for this lovely feedback on Harry, it's great h... Read more
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Angela TsuroPerth, WA
- 2 reviews
- Verified customer
Our Forever Home
We built our second forever home with Dales. Initially it was challenging but once the build got under way the service was great. Having built another home previously that we were happy with we can really tell the difference in the quality and finish. We could not be happier with our family home and the only issue we have now is trying to actually leave it! Ha ha There were some minor teething issues but these were sorted so quick with no drama at all! There’s no such thing as a perfect builder but what you need is one that corrects anything raised. If we ever built again we wouldn’t build with anyone else!
2 comments
Dale Alcock H.Dale Alcock Homes
Dear Angela,
Congratulations on your finished home! Thank you so much for taking the time to leave this wonderful feedback, the whole team are so pleased to hear how happy you are with the finished pr... Read more
Thank you :)
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Amber D.Peel, WA
- Verified customer
Pre-construction experience
We were lucky enough to have been referred to Max at Dale Alcock homes and from the first phone call he has made us feel comfortable. Never having built before Max has been so helpful, patient and understanding with all of our questions that we have had along the way. Thank you for being so accommodating during the Christmas time craziness with getting the ball rolling so we can be in our new home by next Christmas.
Thank you thank you thank you!
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Amber,
Thanks so much for leaving this lovely feedback on your experience with Max so far! It's great to hear how accommodating and helpful he has been for you both.
Love your finished home des... Read more
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MichaelPerth, WA
- Verified customer
Thank you James Brittain for designing our dream home!
We are about to build our custom designed dream home thanks to James Brittain. His knowledge and experience helped us design a home to suit the shape of our block, making the most of the space available. The entire process was stress free with amazing communication and flexibility throughout. We could not recommend James Brittain highly enough!
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Michael,
Thanks for this lovely recommendation of James Brittain, it's great to hear how stress free he has helped make the entire process so far! We love your custom home design - the master sui... Read more
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- Verified customer
Over the moon; exciting times ahead guaranteed!
We are so excited to be building our first home in Australia with Dale Alcock and having James Brittain as our consultant.
After visiting a number of display homes and talking to different consultants we met James Brittain and we mutually agreed that he had been heavenly sent to our family.
He was very professional and took his time to educate us about the building process, the choices and decisions we had to make.
We are so grateful that he had time to talk to each of us on several times even on the same issues as I work away from Perth a...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Edward,
Thank you for taking the time to leave this amazing feedback on James Brittain, it's awesome to hear how accommodating he has been for you as you balance working away with planning your n... Read more
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Danielle S.Perth, WA
- Verified customer
First Class from concept to signing
A smooth, well communicated process from initial concept through to Prelim works contract. Of the 4 builders we started our journey with, Harry definitely is a class above most.
We met Harry Lewer in Jindalee on the first day we went looking at display homes. We knew having a back rear block would mean a custom build and Harry didn't shy away from this challenge at all, rather, he laid out some ideas and gave us some hard facts we'd have to consider (Site works), which we appreciated as we hadn't known about this.. we're first home buyers.
...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Danielle,
Wow thanks so much for this lovely review on your experience with Harry Lewer and Dale Alcock Homes so far. It's awesome to hear just how much Harry as helped you along your building jo... Read more
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bookworm
- 3 reviews
- Verified customer
Thank you James Brittain and Dale Alcock Homes
We looked at many new homes and builders before finding our dream home at a Dale Alcock display. The sales representative took our details and we were contacted by James. From that first meeting James has assisted us with every aspect of planning our new home including countless changes, additions and ideas.
James has always been approachable and happy to answer any questions asked or chat about ideas, concerns and helped find solutions to council issues.
Everybody we have dealt with at Dale Alcock has been wonderful but James has made the beginning of this adventure smooth and enjoyable due to his professionalism and knowledge. We highly recommend James Brittain to anyone considering building with Dale Alcock.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi bookworm,
Thanks for much for this amazing feedback on James Brittain, it's fabulous to hear how smooth and enjoyable your building journey has been so far thanks to his professionalism!
Wishing y... Read more
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M Ambatt
- 4 reviews
- Verified customer
Excellent
Currently, I am at the pre-building stage of my house with Dale Alcock and the process till now was very smooth. James Brittain, the new homes consultant was very helpful right from the start. He listened patiently to us and made the changes effortlessly on the plan. He never pushed us to get the things we don't need and was able to guide us in terms of what we need and we might not need. This helped us save a lot of money. This was very helpful as we have little experience building a house. James was also the person who got us the land. We are very thankful to him for helping us get the perfect land for our build. He was very professional and honest through out the consultations. Looking forward to building with Dale Alcock.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear M,
Thank you so much for taking the time to leave this lovely feedback on your experience with James Brittain! It's great to hear how helpful he has been for you as you start your building journe... Read more
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JanetPerth, WA
- Verified customer
Though the block was difficult to build - Dale Alcock you built it really well
Once the plan was approved by the council, there was no time wasted. The builder was all ready to go and the 2 houses were built on time. It was such a good quality houses, that we were so proud of it and the houses have become the best in the street. Our block was sloppy and was difficult to build, the final presentation of the 2 houses look fantastic and impressive. For a project of building 2 big houses in a block, we encounter a few small problems, but the builder was quick to advise and we work towards a solution. One of the main str...Read more
ong point of the Dale Alcock was they respond quickly and wanted to ensure we are happy with the outcome. The costs were all layout clearly and well estimated. We end up with some left over from the builder.2 comments
Dale Alcock H.Dale Alcock Homes
Dear Janet,
Thanks so much for leaving this lovely review about your experience with Developments by Dale Alcock. It's great to hear how happy and proud your are of your finished development!
Wishing you all the best with your brand new homes.... Read more
Thanks - both houses got rented upon completion. The long term tenants love both houses. Overall was a great experience.
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Bianca and BrentPerth, WA
- Verified customer
He Understood
We have only started our building journey, but what a fantastic way to start! 5 star service from the minute we parked in the car park with personalised sign! Harry has been very understanding. We initially had our first plan drawn up all including what we listed as must haves for our home, then we found a similar plan slightly bigger.... the name of the plan happened to have a sentimental meaning to us, and when we told Harry, he just got it! and updated the plans for us immediately. He always had everything organised and sorted for each meeting. We look forward to working with Dale for the next year
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Bianca and Brent,
We are so pleased to hear what a great start to your building journey you've both had! Thanks for the lovely feedback on Harry, it's great to hear how accommodating and understa... Read more
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Russell and LiPerth, WA
- Verified customer
Specific requirements sorted without drama
We recently decided to build a new house in an old area of Perth. We had some specific requirements due to the block. We contacted several builders but all struggled to comprehend what we wanted. We then contacted Dale Alcock and from our very first meeting it was clear they could understand what we wanted and had a can do attitude. The service we received from Stuart, Leyla and Gina was excellent. Specially Leyla stood out. We could not have wished for a better start to this project.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Russell and Li,
Thanks so much for taking the time to leave this great feedback, it's great to hear how happy you have been with the service received from Stuart, Gina and Leyla!
We are sure you wi... Read more
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JakePerth, WA
- Verified customer
Thank you, Dale Alcock Homes!
Wow! What an amazing journey this has been building with Dale Alcock Homes. My girlfriend and I started off looking at ready built homes, as we were both super keen to get our own house, but we just couldnt find the right house in the right location. It wasnt until a vacant block of land popped up in a suburb convenient for us, we started to look at Dale Alcock display homes and absolutely loved the product.
It wasnt long after that until we booked our first meeting with Scott who would go on to be our sales consultant for the journey. Scott ...Read more
made us feel comfortable from the get go and was very straight up with what we can and can not do with the budget we have. From there, Dale Alcock Homes were quick to come up with a design that met our every need. Another person worth mentioning who we feel went above and beyond for us is Scott Whitcher from Resolve finance who helped us get the best deal for our home loan. Going into preconstruction, we had Paige and Laura as our preconstruction co-ordinator and prestart consultant who made this process as smooth as it can be. The prestart experience was amazing. We were there for about 4 hours and by the end of it we were extremely excited to see all the colours and materials we have selected brought to life in our new home. Moving on a few weeks, we were quick to go to site. Emma has been appointed to be our client liaison, Bob our starts supervisor who took care of all of our siteworks and slab, and Nick our site supervisor have been absolutely sensational with their communication. Very quick to let us know how the house is progressing and giving us updates on timeframes when we request. Every weekend we go out to our block to see our dream of building and owning our own home come to life. The most exciting part is seeing each stage progress and watching it become your own house in front of your very eyes. Thank you, Dale Alcock Homes. I couldnt recommend you enough.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Jake,
Thank you so much for this lovely review about your experience with the whole team on your building journey!
It's great to hear how pleased you've been with everyone, right from Scott in S... Read more
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KalingaPerth, WA
- Verified customer
Thank you very much Rick.
Me and my wife entered Dale Alcock display home in Piara Waters while we were visiting display homes. We had very warm welcome from the smart guy was in. He introduced himself as he is Rick. The first expression we have seen from Rick is the real person. He showed that he is expert for his job by doing us his professional service.
Best thing I have seen him he never tried to cheat us. He only promised what he could and definitely do it and he give his maximum effort to get what he can not do. He did number of difficult tasks for us.
We had cou...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Kalinga,
Thank you so much for leaving this amazing feedback on Rick! It's awesome to hear how much of a great impression he left on you and your wife while visiting displays and what a great hel... Read more
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- Verified customer
Max is super
Max is great at his job. He is bubbly, professional, positive and enthusiastic about helping people to build their homes. I know Max sort of random from live chat on webpage but I'm fortunate that I have him as my first home consultant. Max provided advice and information that I couldn't get from another builder who I had been communicating for more than 2 months. Max is the one made me know what I'm doing and what actually building process like. Max is patient and a good listener to ensure every detail in the house fits my lifestyle. He is ver...Read more
y responsive to calls/ emails/ messages and I hope it would not cause too much disturbance to his newborn baby :P I'm still in the early stage of building process but I'm very satisfied with the Max's customer service and efficiency so far. Although the final cost is a bit over my budget, I believe value for money is the most important for your own home. P.S. Max's handing writing is one of the best left-handed I have ever met : )1 comment
Dale Alcock H.Dale Alcock Homes
Dear Jessica,
Thanks so much for taking the time to leave this lovely review about Max! It's great to hear all of your kind words about your experience with him, he was so pleased to hear.
And we have to agree, Max's hand writing is superb!... Read more
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Questions & Answers
Dale Tasked
Hi, I built with Dale Alcock homes in 2011 and have cracking running along the cornice join to wall and also continuing to run down the wall, every room has substantial cracking and large pieces of gyp rock have fallen out exposing the brick behind it, some cornice has cracked through badly also, it looks like the roof has moved exposing where the gyprock line finishes from time of home handover. After paying for the house to be painted this will have to be re-done when cracks are repaired due to the
sheer number of cracks requiring repair. I would like to know if Dale Alcock are responsible for repairing these issues under warranty and also inspecting roof movement as the root cause of cracking issues??
6 answers
Dale Alcock H.Dale Alcock Homes
Hi Dale,
Thanks for getting in touch. Could you please message us with your best contact details so someone from our team can be in touch?
Thanks in advance,
Warm regards,
Megan
Our home was finished in 2015 and we also have extensive cracks on walls and ceilings in nearly every room of our home. As well as cracked tiles and substantial fittings that show tarnishing that cannot be cleaned.on reading the latest reviews, Dale Alcock must have picked his game up after our home because the finishes and even the way the hand over was done can only be described as unprofessional. After trying to rectify certain issues that have just returned, we were left emotionally drained from all the changing management and different trades tracing through the house months after we moved in. We thought we were getting a good builder to build our house in Coogee, so we did not go to a cheaper builder. Turns out Dale Alcock at that time were just like a cheaper builder with some of the tradesmen being very slack and site managers that did not check jobs effectively.
Customer S.Dale Alcock Homes
Hi Sonia,
Could you please message us with your best contact details so someone can be in touch today?
Thanks,
Abbey
Christianasked
HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!
They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.
Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?
Thank you.
Christian
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan
Natalie A.asked
We are the second owner of a 2003 Dale alcock home. We have structural concerns with the steel poles around the perimeter which go straight into the ground. At installation they mustn't have been correctly protected and now they are rusting through. Are we eligible for warranty claims? Thanks
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Natalie,
Thanks for getting in touch. Could you please leave me your best contact detail and I will get a member of our team to be in touch.
Warm regards,
Megan
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Dale Alcock H.Dale Alcock Homes
Dear Tom,
Warm regards, MeganThank you so much for leaving this wonderful review! It's great to hear how helpful Sharelle and the team have been in putting together your dream home design!
Looking forward to seeing your home come to life in the coming months.... Read more