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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.7

206 reviews
5
(86)
4
(49)
3
(26)
2
(14)
1
(31)
  • Build Quality
    3.0 (30)
  • Value for Money
    2.0 (30)
  • Ease of Use
    2.9 (30)
  • Cleaning & Maintenance
    2.5 (31)
  • Product is used
    • Several times a week (14)
    • Weekly (8)
    • Daily (7)
  • Noise Level
    3.0 (29)
  • Pet OwnerYes (14) · No (17)
  • Clogging Issues Yes (9) · No (21)
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Reviewer Photos & Videos

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Sally

SallyHobart, TAS

  • 2 reviews

Animal Hair Beware - it’s gone!

published

Outstanding suction on this vacuum. It has the capacity to collect large particles through to fine dust and handles a range of floor types from carpet to polished concrete. It comes with an attachment to clean animal hair off material furniture which is amazing. It is outstanding for those with lung health issues.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Linoleum
Clogging Issues No
See all answers
zany

zanyHobart, TAS

  • 11 reviews

Great suction vacuum cleaner

published

This cleaner has great suction and you really notice the difference after using a standard cleaner or even a ducted system. The cord retracts like V8 racing car and is easy to empty as well.
If I had to find a 'fault' it would be that when you remove the barrel to empty it the catch on the bottom of the barrel doesn't always attach/close properly and you end up with a mess on the floor when the bottom flap opens. To be fair I showed the agent this problem and they replaced the barrel for me. I still have to be very careful to manually push to catch to make sure it is closed. It seems to be a design fault. Not sure if it needs a larger clip or what could rectify this but in all I love my Dyson.



Purchased in August 2021 at Dyson for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Merc Primur

Merc PrimurPerth

  • 13 reviews

Fantastic vacuum but it does have an issue

published

Purchased in June 2021 at Myer Online Store for $499.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Wood
Clogging Issues No
See all answers
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

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Kathryn Holwell

Kathryn HolwellHunter Region, NSW

  • 4 reviews

Cheap plastic

published

Clip on the barrel always gets stuck after emptying the barrel and I have to hold down clip to close barrel. Multi floor head works good on timber floors, brought turbo head separately for my rugs. I like the extra tools that come with the vacuum and the cord has a good length. But the vacuum cleaner plastic components feel cheap

Purchased at The Good Guys.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Aoibhinn2

Aoibhinn2Hunter Region, NSW

  • 2 reviews
  • 1 like

Wish I had read the reviews first.

published

Cheap plastic rubbish. Not what you expect from $500 +. Loved my old Dyson, very dissapointed. Hair blocks barrel which needs manual untangling, blocks dirt going into barrel. Musclehead tool plastic has WORN off in 5 months so it now leaves scuffs on timber floor. Asked for refund for faulty lemon, told no only part replacement. And BUY another part. Seriously Dyson, model is a lemon recall it. Customers are fleeing and wont be back.

Purchased in March 2021 at Dyson for $524.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues Yes
See all answers
Liz Wilkinson

Liz WilkinsonGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

It sucks more than it sucks! And not in a good way!

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet
Clogging Issues Yes
See all answers
Lisa

LisaSouthwest, VIC

Really Not fit for purpose

published

We replaced our decade old purple Dyson which was easily the best vac we'd ever had. This model has some really fundamental design problems. The attachment holder obstructs access to the wand. The want will not sit in the slot meant to hold it when being stored. It falls out every single time. Slot provided just not adequate to hold it but worse is when in use it will blows puffs of fine dust out of the air outtake vent on the back. Its enough dust that we can easily see it coming out and it covers the vacuum in dust. We won't gamble our health or another $700 with Dyson

Purchased in July 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pet OwnerNo
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Kylie

KylieSouthwest, VIC

  • 2 reviews

Love Dyson I use it on carpet and Lino

published

I use it on carpet and Lino The suction on the Dyson vacuum is fantastic has never tipped over I will never buy A different brand ever again Dyson is the number one

Purchased in June 2021 at Big W Online Store for $399.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Linoleum
Clogging Issues No
See all answers
CS

CSPerth, WA

  • 2 reviews

Great suction, very hard to move

published

I just replaced my 5 year old Dyson with the Cineric Big Ball Multifloor. Unlike my previous Dyson, this one is very difficult to move along the wooden floors, I find I need to hold with two hands while vacuuming. And it only moves in a straight line so it’s hard to change directions while vacuuming. Is there another attachment to make it move more smoothly?

1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

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Julie

JuliePerth, WA

  • 2 reviews

Disappointing

published

This is the 2nd machine I have had, as I took the first one back after 6 months due to a high pitch sound constantly from the handle, this one is now doing the same thing, my multi floor head is leaving rubber marks all over my bamboo flooring, so I need to make sure I vacuum in direct straight lines to try and avoid this. The clip on the canister often opens when you lift it out to clean and drops all the dirt everywhere so you have to make sure you hold it shut when lifting out. Seriously would look at another brand next time.

Purchased in September 2021 for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerNo
Floor Type Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
CAW

CAW

  • 2 reviews
  • 1 like

Not very hardy

published

Plastic bits are unfortunately easy to break when teenage boys use the vacuum cleaner so now it’s useless-have contacted company about parts via email no response as yet-hope they can replace the part

Purchased in September 2021 at The Good Guys for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Jason

JasonSouth East Queensland, QLD

Very poor performer

published

Use this over couple of moths now. The multi floor attachment is like a suction cup and it does not move on the floor. We have vinyl planks and tiles and it sticks to both. Vacuuming with this is like using a rowing machine in a gym. I am at a loss to see how it passed the quality control at Dyson..! The Bag has a flimsy holder and it often opens on to the unit when you detach the unit. Absolutely horrible unit and regret buying this. This is going to be the last Dyson I bought, no more of these over prized and clearly inferior products. Dyson has lost the edge and passion. This is a proof of that.

Purchased in January 2021 at Harvey Norman for $799.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet, Linoleum and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Lasted 7 minutes

published

Took a brand new one home from work to try out. Started out well. Next thing something gets stuck in the inlet just far enough to not be reached. Now its suction is useless and its idiotic design wont allow you to get into it to clear the obstruction. Think I will stick to the 25 year old electrolux my Grandmother once had

Purchased in February 2021.

Cleaning & Maintenance
1 comment
Dyson
Dyson Team ..Dyson

Horrible

published

Purchased in May 2021 for $499.99.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
Kye

KyeSouth East Queensland, QLD

I absolutely HATE this machine

published

Purchased in July 2021 at Billy Guyatts for $508.18.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Tiles and Wood
Clogging Issues Yes
See all answers
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
Hayley F

Hayley FMelbourne

  • 4 reviews
  • 1 like

Very happy!!!

published

I purchased my first Dyson when I moved out from home and it is the best household item I've bought! Great suction and first easy to move around the house. I love the hardwood floor head attachment, it does not scratch my newly polished floor board. I loved it so much, I went and bought a Dyson handstick for spot clean!!!

Date PurchasedMay 2017
Lilly G

Lilly GAU

  • 2 reviews
  • 1 like

Dream come true

published

Best vacuum cleaner ever! Powerful, makes vacuuming a breeze! Easy to clean and wash from inside ( as this model is bagless) used it during reno vacuuming mountain of sanding dust and still working like brand new. Best purchase ever. Absolutely no issues. Purchased it and paid through after pay, it was price but it will last a lifetime.

Date PurchasedSep 2018
Sue

SueMelbourne

  • 7 reviews

Best vacuum I ever had

published

This vacuum is so light and perfect for a small person like me. Easy to maneuver around. Cleaning is simple. So easy to use n suction is amazing. Loving it!!! Don’t think I will go with any other brands after this. I have 4 different vacuum cleaners at home, this is my favourite. Pricy but worth every cent!!

Date PurchasedJan 2018
Enya

EnyaWide Bay-Burnett, QLD

  • 7 reviews

Very good especially for pets owners

published
Date PurchasedAug 2018
1 comment
Dyson
Dyson Team ..Dyson
Yvonne A

Yvonne AHobart, TAS

  • 8 reviews

Love Dyson but so disappointed in this vacuum cleaner

published

I found it very heavy to use, the suction head was impossible to push through the carpet, so, after my initial very expensive purchase, I then had to pay over $100 more to buy the turbinehead, which works well but the barrel holding the dust is so small I am having to empty at least three times during each vacuum of my house otherwise the powerhead will not suck up the dust.

I loved my old vacuum cleaner, again a Dyson and the only reason I bought a new one was because they have stopped making the filters for my old cleaner.
To answer the question, it does tip over if it comes into contact will large objects but rights itself, so no, no problem with tipping.

Date PurchasedAug 2018
Page 2 of 11
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Rosie

Rosieasked

Cinetic Big Ball Multi Floor

I have the Dyson big ball multi floor, when I use it on the timber floors it is leaving a rubber streak everywhere.
It looks like scratches but when I rub it comes away. I can’t really walk around the whole house afterwards rubbing off all the marks. I’ve tried adjusting the suction.
Has anyone else had this problem?

1 answer
Dyson
Dyson Team ..Dyson

Hi Rosie,

Thank you for your query.

I am sorry to hear you are experiencing rubber left on your floor. This is certainly not what we expect from any Dyson machine.

We would kindly ask you to email [email protected] with your details and our Dyson Experts will be in touch and happy to assist.

We look forward to hearing from you and assisting.

Best wishes,

Shan

Marz

Marzasked

Cinetic Big Ball Multi Floor

Hi I am having trouble trying to find a head floor brush for this vacuum. Any suggestion where to find one?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query, we are happy to help.

While the Musclehead included with your machine will work across both carpets and hard floors, should you prefer a separate hard floor tool please be assured there is one available. To order, please give our Dyson Experts a call on 1800 239 766 with your machine handy. Our team are available Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm EDST.

We look forward to hearing from you and assisting.

Best wishes,

Shan

PPP

PPPasked

Cinetic Big Ball Multi Floor

I got Dyson Cinetic Big Ball and used for Carpet, and I am not totally satisfied. Looking at the reviews and comments, I thought I got the right vacuum, but, looks like I got wrong one to use for carpet. This model come with a flat head with blue rubber thing which makes it hard to drag as well.

Any idea, if this is the correct model to use for the carpet or I have to buy another accessories to get it working in carpet?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query, we are happy to help.

We can confirm all Dyson Cinetic Big Ball machines are suitable for use on carpets and hard floors. The Musclehead of your machine will automatically adjust between the two surfaces. That being said, if you do find the head hard to push, we encourage you to move the red slider on the front of the head away from the "MAX" setting, this should make the machine easier to push.

I hope this helps, however if we can assist further, please email [email protected] and our Dyson Experts will be happy to assist further.

Best wishes,

Shan

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